2010 CADILLAC SRX Complaints

THE RIGHT EXTERIOR LOW BEAM LIGHT WAS OUT AND THE HOUSING UNIT WAS FULL OF EXCESSIVE MOISTURE. ON SEPTEMBER 2, 2014; BULB REPLACED; LIGHT OUT AGAIN BY THE END OF THE MONTH FOR A WEEK THEN ALL OF A SUDDEN BACK ON AGAIN; THEN OUT AGAIN AND ON AGAIN; ESTIMATED COST OF PARTS WERE $1,459 PLUS TAX AND S.S. NOW ONLY THE RUNNING LIGHTS ON THE LEFT AND RIGHT SIDE ARE WORKING. NOW TRY 1,459 PLUS TAX AND S.S.. TIMES 2. THIS IS A DESIGN FLAW. WHY SO MUCH MOISTURE AN ELECTRICAL LIGHTENING UNIT? THE LEFT SIDE DOES NOT HAVE A LOT OF MOISTURE AND THE LIGHT IS NO LONGER WORKING. NOTHING MORE UPSETTING THAN BEING AWAY FROM HOME, ITS DARK AND YOUR VEHICLE HEADLIGHTS WILL NOT COME ON. *JS

I JUST BROUGHT THIS SUV SEPT. 2014. LAST WEEK I WAS GOING AROUND A CURVE. THE REAR END SWERVED AND THE TIRES ROLLED OVER THE CURVE. THE AIR BAGS DEPLOYED AND THE CAR STOPPED, THE CAR WAS TOWED TO A CADILLAC DEALER.( WEEKS BEFORE I FOUND OUT ABOUT THE RECALL ON THE AIR BAGS, SEAT, SUSPENSION AND SEAT BELT.) SO, WHEN I TOLD THE ADJUSTOR ABOUT THE RECALL HE JUST BRUSHED IT OFF AND SAID," IT'S NOT THE RECALL.". I DON'T THINK THE ADJUSTOR WORKED FOR AN OUTSIDE COMPANY. I NEED TO GET MY CAR INDEPENDENTLY CHECKED SO I CAN FIND OUT IF IT WAS THE RECALL ITEMS. HOW COULD MY AIR BAGS DEPLOY FROM GOING OVER THE CURVE? THE CAR HAS NO DAMAGE... NONE! I THINK THE DEALER DOES NOT WANT TO FIX THE RECALLED ITEMS OR THEY FIXED THEM WRONG. BECAUSE MY DRIVER SEAT WAS MAKING SOME CRAZY SOUNDS THE WEEKS BEFORE THE AIRS BAGS CAME OUT. PLUS, I TOLD THE DEALER AND HE SAID ALL THE WORK WAS DONE TO THE CAR. I THINK THEIR LYING.... IS THERE A GOVERNMENT PLACE I CAN HAVE THE CAR CHECKED OR CAN YOU SEND SOMEONE? CAN YOU PLEASE HELP ME? THANK YOU FOR YOUR TIME. *TR

PASSENGER HEADLIGHT (SEALED BEAM) FAILED TO TURN ON 2 DAYS AGO. I ASSUMED IT WAS A BULB, BUT THE DEALER IDENTIFIED IT AS A SHORT DUE TO WATER AND CONDENSATION ACCUMULATION INSIDE THE HOUSING. THE LIGHT DID COME BACK ON FOR A SHORT TIME WHILE DRIVING TO THE DEALERSHIP, BUT WAS OFF AGAIN UPON ARRIVAL. DEALER STATED THE OTHER LIGHT WOULD BE AFFECTED SOON AS WELL, BASED ON WATER INSIDE IT TOO. I HAVE THE HIGHEST LEVEL EXTENDED WARRANTY PLAN (GM MAJOR GUARD), BUT THE SEALED BEAM HEADLIGHTS ARE EXCLUDED FROM THIS PLAN. DEALER QUOTED COST OF $1,800 PER LIGHT, TOTAL OF $3,600 TO REPAIR. THIS IS A DESIGN FLAW, BASED ON NUMEROUS CADILLAC COMPLAINTS AS WELL AS NOTES FOUND ON NHTSA. IN IT'S CURRENT STATE, THE VEHICLE IS NOT DRIVABLE IN LOW VISIBILITY CONDITIONS OR AT NIGHT BECAUSE THE HEADLIGHTS HAVE FAILED DUE TO A DESIGN FLAW. DEALER WILL NOT REPAIR UNDER WARRANTY, AND WITHOUT REPAIR THE VEHICLE WILL NOT EVEN PASS A STATE SAFETY INSPECTION. THIS IS A RECALL WORTHY FAULT WHICH COULD LEAD TO LOSS OF LIFE IF FAULT OCCURS IN LOW VISIBILITY OR NIGHT DRIVING, AND RENDERS THE VEHICLE UNSAFE AS IT WILL NOT PASS STATE SAFETY INSPECTION. PLEASE FORCE GM TO ISSUE RECALL ON THIS ISSUE. I AM CURRENTLY TRYING TO FIGURE OUT HOW TO PAY ALMOST $4,000 ON MY $56K VEHICLE TO GET IT DRIVABLE AGAIN, WHEN IT'S UNDER THE PREMIERE WARRANTY PLAN. THIS POLICY IS UNSATISFACTORY AT BEST. *TR

I AM UNABLE TO SHIFT THE TRANSMISSION OUT OF GEAR (DRIVE INTO PARK) WHEN I GO TO PARK THE CAR. WHEN I DO SHIFT INTO PARK THE DASH READS "SHIFT INTO PARK" AS IF IT DOESN'T RECOGNIZE, EVEN THOUGH THE SHIFTER IS IN PARK AND I AM UNABLE TO TURN THE CAR OFF. I SIT THERE AND "JIGGLE" THE SHIFT KNOB FOR SEVERAL MINUTES UNTIL IT TURNS THE DASH ERROR MESSAGE OFF AND THEN THE CAR WILL TURN OFF AND I CAN FINALLY EXIT THE CAR. THIS CORRESPONDS WITH A NHTSA RECALL # 11V595. AND THE CAD DEALER AND GM ARE NOT COOPERATING WITH ME TO COVER THE FIX CHARGE. I AM FEARFUL OF ROLLING OR NOT BEING ABLE TO TURN THE CAR OFF, OR WORSE. *TR

CAR HAD BEEN TURNED OFF AND PARKED FOR 4 HOURS. LEFT REAR TAIL LIGHT BEGAN TO SMOKE AND CAUGHT FIRE MELTING LEFT REAR OF VEHICLE WITHIN MINUTES OF FIRE DEPT BEING NOTIFIED. FIRE WAS PUT OUT BY FIRE DEPARTMENT BEFORE VEHICLE WOULD HAVE EXPLODED. *TR

BOTH HEADLIGHTS QUIT WORKING, HIGH BEAMS AND LOW BEAMS. STARTED VEHICLE AT NIGHT AND THE VEHICLE DID NOT HAVE ANY HEADLIGHTS. *TR

TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING 65 MPH, THE ENGINE STALLED. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,391.

THE DASHBOARD PANEL WHICH DISPLAYS THE BACKUP CAMERA IS VERY ERRATIC. AS I PUT THE CAR IN REVERSE IT MAY OR MAY NOT RISE TO DISPLAY WHAT IS BEHIND. IF IT DOES RISE IT MAY GO UP AND DOWN SEVERAL TIMES WHILE BACKING UP THUS RENDERING THIS SAFETY FEATURE (THE BACKUP CAMERA) TOTALLY USELESS IF NOT DANGEROUS. *TR

TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, WHICH RESUMED NORMAL OPERATION. THE PROBLEM RECURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

WHEN I TURN THE CAR OFF THE FAN WILL CONTINUE TO RUN. I HAVE TO EITHER UNDO THE BATTERY OR TAKE THE FAN FUSE OUT. I TOOK IT IN AND NO ONE CAN TELL ME WHY IT WILL NOT TURN OFF WHEN THE CAR IS OFF. *TR