2007 CADILLAC SRX Complaints

I WAS DRIVING ON THE HIGHWAY AT 55 MPH, WHEN A LOUD POP NOISE FROM THE REAR HAPPENED. MY VEHICLE SPINNED OUT OF CONTROL SEVERAL TIMES IN A CIRCLE BEFORE HITTING A MEDIAN BARRIER. I HAD THE PROBLEM FIXED IN MARCH 2014... THE SAME PROBLEM HAPPENED AGAIN ON 4/7/2014, EXCEPT I DIDN'T HIT A MEDIAN. *TR

TL* THE CONTACT OWNS A 2007 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE OVERHEAD AIR BAGS DEPLOYED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE DEALER STATED THEY DID NOT KNOW WHY THE AIR BAG DEPLOYED. THE MANUFACTURE WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 151,000. THE VIN WAS NOT AVAILABLE.

HELLO, THE REASON FOR MY EMAIL IS THAT JUST THIS PAST MONDAY, NOVEMBER 25 OF 2013 THE SUNROOF TO MY 2007 CADILLAC SRX EXPLODED WHILE DRIVING ON THE FREEWAY WITH NO EXPLANATION. THIS HAPPENED AROUND 8PM ON A COLD AND DRIZZLY NIGHT. BIG CHUNKS OF GLASS FELL ALL OVER MY HUSBAND AND I LEAVING US WITH MINOR SCRATCHES, FORTUNATELY NO ONE WAS SEVERELY HURT. THE FOLLOWING MORNING OF THE INCIDENT I WENT ONLINE AND CAME ACROSS SEVERAL IDENTICAL INCIDENTS WITH THE SAME MAKE AND MODEL OF CAR, AS WELL AS OTHERS. WE TOOK THE LIBERTY OF CONTACTING GM CORPORATE HEADQUARTERS AS IT SEEMS THIS MAY POSSIBLY BE A FACTORY DEFECT. THE VEHICLE IS CURRENTLY AT THE DEALER SHIP BUT AS OF RIGHT NOW THERE HAS NOT BEEN MUCH HELP, MUCH LESS AN EXPLANATION. MY BIGGEST CONCERN IS THE SAFETY OF THE VEHICLE BEING THAT I AM 8 1/2 MONTHS PREGNANT AND THIS IS OUR ONLY VEHICLE. HOW SAFE WILL THIS BE FOR MY FAMILY? I DO NOT FEEL COMFORTABLE AND I AM NOT AT EASE THAT I HAVE NOT HEARD FROM THE LOCAL CADILLAC DEALERSHIP WHERE ALL I HAVE HEARD FROM THEM IS AN ISSUE OF HOW MANY MILES THE CAR HAS AT THE PRESENT TIME AND NOT THE FACT THAT THIS WAS A LIFE OR DEATH SITUATION. THE PURPOSE OF THIS IS TO SEEK OUT ANY KIND OF HELP, INFORMATION, OR ADVICE AS TO WHAT WE CAN DO TO HAVE THIS SITUATION RESOLVED. THANK YOU SO MUCH FOR YOUR TIME AND HOPE TO HEAR FROM YOU SOON. *TR

I WAS DRIVING ON TX HIGHWAY146 ON 11/21/2012, THE MORNING BEFORE THANKSGIVING, THE SUN-ROOF SUDDENLY EXPLODED; IT WAS AS LOUD AS A GUN SHOT IF NOT LOUDER, THE SOUND STARTLED ME THAT I VEERED OUT OF MY LANE; LUCKILY, THERE WAS NO ONE ELSE ON THE ROAD. EVEN THOUGH I WAS SHOCKED, NO ONE WAS HURT. I DON'T THINK IT IS AN ISOLATED INCIDENT BUT CADILLAC IS NOT GOING TO DO ANYTHING ABOUT THIS UNSAFE SUNROOF. *TR

TL* THE CONTACT OWNS A 2007 CADILLAC SRX. THE CONTACT WAS DRIVING 45 MPH WHEN THE ANTI-LOCK BRAKING SYSTEM ENGAGED, CAUSING THE VEHICLE TO DECELERATE. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR A DIAGNOSTIC TEST WHICH DETERMINED A DEFECTIVE PCM. THE DEALER REPROGRAMMED THE PCM, REPLACED THE REAR BRAKES, ROTORS AND A STEERING COLUMN SENSOR HOWEVER, NONE OF THE REPAIRS REMEDIED THE BRAKE PROBLEM. THE FAILURE MILEAGE WAS 78,000.

TL* THE CONTACT OWNS A 2007 CADILLAC SRX. THE CONTACT STATED THAT THE DRIVER SIDE SEAT WOULD NOT ELEVATE HIGH ENOUGH IN ORDER FOR HER TO SEE OVER THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THEY WERE UNABLE TO MODIFY THE SEAT DUE TO THE AIR BAG BEING ALIGNED WITH THE SEAT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,502. CONTACT HAS TO USE PILLOW TO GET HIGHT ENOUGH TO SEE. BOTH DEALER AND MANUFACTURER WERE IN FORMED OF THIS. NEITHER SEEM TO NOT CARE AND AIR BAGS WERE NOT MENTIONED AS AN ISSUE. UPDATED 11/02/2011 *LN *TR

TL* THE CONTACT OWNS A 2007 CADILLAC SRX. THE CONTACT STATED THE TIRE PRESSURE MONITORING SYSTEM WARNING LIGHT WAS ILLUMINATED, INDICATING THAT THE TIRES WERE AT LOW PRESSURE. THE CONTACT STATED THAT THE PRESSURE LEVEL WAS AT THE CORRECT SPECIFICATIONS BUT THE WARNING LIGHT WAS STILL ILLUMINATED ERRONEOUSLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WHERE REPAIRS WERE MADE HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE HAD BEEN TAKEN TO THE DEALER FOUR TIMES BUT NONE OF THE REPAIRS REMEDIED THE ISSUE. THE FAILURE MILEAGE WAS 70,000.

TL* THE CONTACT OWNS A 2007 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE DRIVER AND PASSENGER SIDE WINDOW AIR BAGS DEPLOYED WITHOUT WARNING. THE VEHICLE WAS THEN TOWED TO THE DEALER WHERE THEY ADVISED THAT AN INVESTIGATOR WOULD HAVE TO FURTHER INSPECT THE FAILURE. ONCE DIAGNOSED, THE DEALER ADVISED THAT THE VEHICLE WAS ACTING IN A CORRECT MANNER AS IF THE VEHICLE WERE GOING TO ROLLOVER. THE CONTACT WAS NOT INVOLVED IN ANY TYPE OF CRASH AT THE TIME OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.

TL* THE CONTACT OWNS A 2007 CADILLAC SRX. THE CONTACT STATED THAT THE CHROME ON THE INSIDE AIR VENTS REFLECTED OFF THE OUTSIDE REARVIEW MIRROR, IMPAIRING THE CONTACTS VISION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THERE WERE NO RELATED RECALLS. THE CONTACT CALLED THE MANUFACTURER WHO CONFIRMED THAT THERE WERE NO RECALLS AND PROVIDED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 52,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 50,500.

2007 SRX CAMSHAFT DRIVE CHAINS WEARING OUT[STRETCHING]PREMATURELY WITH LESS THAN 20,000 MILES ON THE VEHICLE.CONDITION COULD CAUSE FAILURE OF THE CHAINS LEADING TO LOSS OF MOTIVE POWER. CADILLAC IS AWARE OF THE PROBLEM BUT HAS DECLINED TO NOTIFY OWNERS OF THE AFFECTED VEHICLES. ENGINE IS THE 3.6 LITER V-6. SERVICE WRITER AT THE DEALERSHIP STATED TO ME THAT CADILLAC HAD RECEIVED A BATCH OF THE AFFECTED CHAINS FROM THEIR SUPPLIER,APPARENTLY THERE IS A TSB[TECHNICAL SERVICE BULLETIN]OUT IN REGARDS TO THIS PROBLEM. ALSO ,STATED THAT THEY HAD REPAIRED ABOUT TEN OF THIS MODEL TO DATE. *TR