2016 CADILLAC SRX Complaints

The contact owns a 2016 Cadillac SRX. The contact stated while driving at night she was unable to see the roadway due to the headlights not providing adequate illumination. The contact stated the TPMS warning light was illuminated. The contact stated that she used the high-beam headlights to continue driving. The contact took the vehicle to the local dealer and was informed that no failure was found with the headlights. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was unknown.

The contact owns a 2016 Cadillac SRX. The contact stated that the headlights were dim while driving at night. The contact stated that the failure obstructed her vision while driving at night. The contact had taken the vehicle to the dealer where the failure was acknowledged; however, the vehicle was not under recall or warranty. The contact was provided an estimate for the repair. The manufacturer was notified of the failure and the contact was provided a case number. The vehicle was not repaired. The failure mileage approximately 50,000.

Normal headlight illumination is insufficient and dangerous to see safely ahead. I must always use bright lights to see

The rear toe bar had a recall on it that was replaced. The replacement part is not adjustable. The back wheels are pointed out because of the rear tow bar not being able to be adjusted. This causes the car to pull side to side while driving on snow and ice. I can't go over 30 mph or the car loses control.

Headlamp are so dim due to condensation that it’s so dangerous to drive at night

The contact owns a 2016 Cadillac SRX. The contact stated the vehicle was serviced under NHTSA Campaign Number: 21V473000 (Suspension). The contact stated he noticed that tread on both rear tires were worn. The contact replaced the tires however, while having the vehicle aligned the mechanic stated that the suspension installed was prematurely wearing down the tires. The manufacturer was contacted but offered no assistance. The approximate failure mileage was 66,000.

This issue involves our headlights or lack of lights. Driving the car at night on a dark expressway revealed a frightening issue. Our dim lights were so weak we couldn’t see 10 feet in front of us. We had to use our brights the entire way and took the car to be checked a few days later. We then found out Cadillac had settled a lawsuit regarding faulty lights with SRX models through 2015. They knew the 2016 models had the same lights but chose to play Russian Roulette with it’s “valued 2016 customers” . The only option we had was to spend $2,000+/- for lights (again the same lights were used) if we want to drive at night. These lights should have been recalled but Cadillac let us swing in the wind and makes us pay for their FAULTY lights. Not even an offer to split the cost for lights that will go bad again since they are the same flawed design. Definitely a safety issue and an accident waiting to happen.

The screen on the the radio keep going out the tire get wore out quick even after rotation and balancing the Suspension makes noise

2016 CADILLAC SRX. CONSUMER IS SEEKING REIMBURSEMENT FOR REPAIRS MADE RELATED TO SAFETY RECALL.

My 2016 Cadillac SRX has faulty just like the rest of the 2010 to the 2015 Cadillac SRXs front headlight assemblies that you cannot see at night and then they eventually just die out because of moisture getting in I've had to replace mine and it's cost me $2,400 to replace them GM is very well aware of this issue this is a dangerous situation people cannot drive at night we cannot drive during inclemented weather. Barely can drive with your brights on this is a dangerous dangerous situation. Should have a recall GM is very well aware of the faulty lights that are installed in these vehicles. The situation started in September of 2020.