2010 CADILLAC SRX Complaints

TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LOST ACCELERATION. THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS APPLIED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS REPAIRED, BUT THE REPAIRS WERE UNKNOWN. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

REAR HATCH AUTOMATICALLY OPENS WHEN I'M DRIVING, WHEN MY VEHICLE IS PARKED AND LOCKED, AND ALSO WHEN MY VEHICLE IS ON BUT IDLING EITHER IN A CAR WASH, STOP LIGHT, OR STOPPED IN TRAFFIC. THIS OCCURS RANDOMLY AND SOMETIMES THE HATCH WILL NOT SHUT UNTIL I TURN OFF THE CAR. *TR

AIR CONDITIONING SYSTEM STOPPED WORKING ON A FOUR YEAR-OLD CAR. AIR CONDITIONER USED TO DEFROST AND COOL INTERIOR CAR. WHEN DRIVING, WINDOWS CAN FOG UP AND DIMINISH VISIBILITY. IN RAINY DAYS AND NIGHTS, THE WINDOWS FOG UP AND IT IS NOT ALWAYS SAFE TO ROLL DOWN WINDOW TO ASSIST IN DEFOGGING WINDOWS. *TR

TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE STABILIZER AND BRAKE WARNING LAMP ILLUMINATED. THE CONTACT MENTIONED THAT AFTER INSPECTING THE VEHICLE HE NOTICED THAT THE FRONT PASSENGER SIDE WHEEL HUB COMPLETELY DISINTEGRATED DAMAGING ROTORS AND THE BRAKES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN VERIFIED THE FAILURE AND STATED THAT THE WHEEL HUB ASSEMBLY, BRAKES, ROTORS AND THE STABILIZING UNIT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 80,000.

MY HUSBAND AND I WERE RETURNING FROM A TRIP TO MYRTLE BEACH. WE HAD JUST GOTTEN ON THE NEW YORK STATE THRUWAY. WE HAD JUST PASSED A TRACTOR TRAILER WHEN ALL OF A SUDDEN THE CAR IMMEDIATELY VEERED TO THE RIGHT. MY HUSBAND ATTEMPTED TO CORRECT THIS AND IT IMMEDIATELY VEERED TO THE LEFT. IT DID THIS 2-3 TIMES BEFORE HE WAS ABLE TO GET IT UNDER CONTROL. WE PULLED OFF TO THE LEFT SHOULDER OF THE THRUWAY AND CALLED FOR A TOW TRUCK. IT WAS TOWED TO OTTO CADILLAC IN ALBANY NEW YORK. THIS IS THE REPAIR THAT WAS REQUIRED. INSTALLED NEW 20867273: SL-N-LINK (05416-K) 20867 QTY 1. THIS IS WHAT WAS FOUND LR ADJUST LINK BROKEN, REPLACED LINK AND ALIGNED REAR TOW TO SPEC. SERVICE WAS DONE SATISFACTORILY NO COMPLAINTS WITH SERVICE DEPARTMENT BUT WE DO NOT WANT ANYONE ELSE TO EXPERIENCE THIS. *JS

ON 5/23/14 4 DAYS AFTER I BOUGHT THIS CADILLAC SRX THE WATER PUMP WENT OUT & BOTH HOSE ASSEMBLY NEEDED TO BE REPLACED DUE TO THE HOSES SPLIT. WHILE I'M IN ATLANTA GA. VISITING. FROM INDIANAPOLIS IN. TO THIS DATE THE CAR IS STILL THERE WAITING ON A HOSE ASSEMBLY THAT IS ON BACK ORDER. I DON'T UNDERSTAND. *TR

UPON ACCELERATION FROM A COMPLETE STOP OR ROLLING STOP, THE VEHICLE WILL STALL FOR APPROXIMATELY 2-3 SECONDS. THIS INCIDENT HAS OCCURRED MORE THAN 5 TIMES IN THE LAST YEAR. THE VEHICLE CURRENTLY HAS 55,000 MILES. *TR

THE REAR HATCH OPENED ON IT'S OWN. THIS MOST RECENT TIME MY HUSBAND DID NOT NOTICE THAT IT HAD HAPPENED & ENTERED OUR GARAGE WITH IT UP, BREAKING THE WINDOW & WIPER UNIT. AS WE THOUGHT BACK, I HAD ONE TIME WITHIN THE PAST 3 MO. WHEN I WAS DRIVING & DISCOVERED IT WAS UP. ALSO, EACH OF US HAD ONE TIME WHEN WE CAME OUT OF A STORE & FOUND IT UP, EVEN THOUGH WE ALWAYS LOCK THE VEHICLE. WE EACH DISMISSED THESE EARLIER INCIDENTS THINKING WE MUST HAVE DONE SOMETHING WRONG. WE ARE HAVING THE DEALERSHIP THAT REPAIRED THE DAMAGE CHECK TO SEE IF THEY CAN FIND SOME DEFECT THAT WOULD CAUSE THIS PROBLEM. *TR

WATER DRAIN FROM MOON ROOF SEPARATED AND WATER FLUID ED THE VEHICLE SHORT IN OUT MANY COMPONENTS. TOOK IN FOR SERVICE HAD TO PAY $1900. THIS SHOULD HAVE BEEN COVERED I FEEL THAT THIS REPAIR SHOULD HAVE BEEN COMPLETED AT NO COST TO ME. BEING THAT THERE WERE AT LEAST FIVE OTHER VEHICLES IN THE SAME DEALER REPAIR SHOP AT THE SAME TIME. SPOKE TO THE TECHNICIAN REPAIRING THE CAR BEFORE MINE AND WAS TOLD HE KNEW ACTUALLY WHAT THE PROBLEM WAS. HE SHOWED ME THAT THE DRAIN TUBE CAME FROM THE FACTORY PULLED TO SHORT AND TIGHT AND WHEN THERE IS A HEAVY RAIN THE RUN OFF CAUSED THE TUBING THAT RUN DOWN THE FRONT WINDSHIELD END PILLARS TO SEPARATE WHICH THEN LEADS TO WATER FILLING THE INTERIOR CABIN OF THE VEHICLE, IN BETWEEN THE DOORS, OVER THE DASH AND IT'S INTERIOR COMPONENTS, DOWN INTO THE LIFT GATE AND ONTO THE INTERIOR FLOORING WHICH IT HAD AND FLOODING IT. *TR

THE IDIOT LIGHT OR GAUGE LIGHT CAME ON INDICATING THAT THERE WAS AN ELECTRICAL PROBLEM. WE BROUGHT THE VEHICLE RIGHT BACK TO THE USED CAR DEALER AND HE SENT THE VEHICLE DOWN THE BLOCK TO THE GM DEALER WHO FOUND SOME CORRODING WIRES , HE SUPPOSEDLY FIXED THEM. A COUPLE DAYS LATER THE LIGHT CAME ON AGAIN AND W BROUGHT THE VEHICLE BACK TO THE USED CAR DEALER WHO AGAIN BROUGHT IT TO THE DEALER WHERE THE CADILLAC WAS FOUND TO BE HEAVILY CORRODED IN THE HARNESS AREA BY THE DRIVERS SIDE.. THEY TOLD US THAT THERE MIGHT HAVE BEEN A LEAF CLOG BY THE WINDSHIELD AND THE WIPERS PREVENTING PROPER DRAINEDGE. AND THE WATER BACKED UP INTO THE CAR. THEY SUPPOSEDLY CHANGED THE HARNESS UNDER THE DRIVERS MAT. A COUPLE OF MONTHS LATER WE NOTICED THAT THE WHOLE DRIVERS SIDEWINDOW WAS VERY WET..WE DISMISSED THIS INCIDENT WITH A MUTUAL BEFUDDLEMENT. A COUPLE OF MONTHS LATER THE WHOLE DRIVERS SIDE WINDOW WAS FROZEN ON THE INSIDE OF THE CAR. WEEKEND OF FIGURED IT HAD SOMETHING TO DO WITH THE DRIVERS WINDOW BEING WET MONTH EARLIER. NOW HERE IT IS IN MARCH OF 2014 AND MY WIFE WAS LOOKING FOR SOMETHING IN THE CAR AND SHE HAPPENED TO TOUCH THE PASSENGER FRONT FLOOR MATT RIGHT AFTER A HEAVY RAIN AND SHE FOUND THE FLOORMAT SOAKED SHE GOT OUT THE WET-DRY VAC AND PULLED NEAR A HALF A GALLON OF WATER FROM THE RUG UNDERNEATH THE FLOOR MAT. *TR