2010 CADILLAC SRX Complaints

THE PASSENGER SIDE AIRBAG LIGHT WILL TURN TO OFF WITH A PASSENGER IN THE SEAT. IT APPEARS TO OCCUR WHEN THE PASSENGER CHANGES POSITION/SHIFTS THEIR WEIGHT IN THE SEAT. THE SERVICE AIRBAG LIGHT WILL TRIGGER UNTIL THE SENSOR FINALLY RESPONDS AND TURNS THE AIRBAG BACK ON. I HAVE READ WHERE THIS IS A RECALL IN OTHER MAKE & MODELS BUT DIFFERENT YEAR. *TR

TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO FUNCTION DUE TO WATER ENTERING THE HOUSING UNIT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS CONFIRMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.

LOSS OF POWER STEERING, BRAKES, AND ENGINE WHILE DOING 65 MPH ON MAJOR HIGHWAY. TOTAL SHUTDOWN. WENT IMMEDIATELY TO DEALER. CHECKED CAR COMPUTER. SAID EVERYTHING WAS FINE; NOTHING TO FIX. REALLY SHOOK UP WIFE PASSENGER AND ME. HAS NOT HAPPENED AGAIN. AM REPORTING THIS YEARS LATER BECAUSE OF CURRENT GM COMPACT CAR IGNITION PROBLEMS. *TR

THE HEADLIGHT HAS MOISTURE INSIDE OF IT AND WILL NOT COME ON WHILE TRAVELING IN THE DARK. I TRIED THE HIGH BEAM AND IT DID NOT RESPOND EITHER. AFTER MY VACATION I TOOK MY VEHICLE TO THE DEALERSHIP IN HOPE OF FINDING OUT IF I NEEDED TO CHANGE THE BULB, BUT ONCE MY ENTIRE FRONT END WAS REMOVED I WAS TOLD BY THE DEALERSHIP THAT THE HEADLIGHT GLOBE NEEDED TO BE REPLACED. I HAVE NEVER BEEN IN AN ACCIDENT WITH MY VEHICLE NOR HAVE I RECEIVED ANY NOTIFICATION OF A DEFECTIVE PART FOR MY VEHICLE. AFTER ABOUT A FEW DAYS THE LIGHTS CAME ON WITHOUT ANY REPAIRS. I HAVE BEEN EXPERIENCING THE SAME PROBLEM EVERY SINCE THE INITIAL BLACK OUT WITH MY HEADLIGHTS. AGAIN I PURCHASED THIS VEHICLE FROM THE DEALERSHIP TOYOTA OF HATTIESBURG MARCH 2013. I HAVE YET TO BE NOTIFIED OF ANY INFORMATION REGARDING THIS DEFECT WITH MY HEADLIGHTS. I WAS TOLD BY THE DEALERSHIP THAT THE COST OF THE REPAIR WOULD COST ME OUT OF POCKET 2,500. *TR

TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT AN ABNORMAL NOISE WAS HEARD FROM THE STEERING WHEEL WHEN TURNED ON INITIAL ENGINE START-UP. THE FAILURE WAS RECURRING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE WAS 36,027.

VEHICLE HAS AN ELECTRIC OPERATED REAR HATCH. VEHICLE WAS IN THE GARAGE, NOT RUNNING AND WIFE HAD OPENED THE REAR HATCH AND WAS REMOVING ITEMS FROM THE BACK WHEN THE HATCH ACTIVATED AND CLOSED ON IT'S OWN, KNOCKING HER DOWN AND PINNING HER UNDER THE LID. SHE MANAGED TO FREE HERSELF BUT RECEIVED BRUISES ON HER ARM AND A SORE NECK. *TR

THIS IS A GENERIC SAFETY DEFECT APPLICABLE TO ALL CADILLAC VEHICLES FOR LAST SEVERAL YEARS AND OTHER MAKES WITH KEYLESS IGNITION SYSTEMS. THIS HAS HAPPENED BEFORE AND WILL HAPPEN AGAIN IF NOT REMEDIED. I VISITED A POST OFFICE TODAY IN DAYTON AREA. THIS LOCATION HAS SOME SORT OF STRONG FREQUENCY OPERATION IN THE AREA EVIDENTLY ON SAME FREQUENCY AS FOB STARTING SYSTEMS. I WAS UNABLE TO LOCK MY CAR (KEY DOES WORK) OR UNLOCK IT WITH FOB (AGAIN KEY IN DOOR OPERATES DOOR LOCKS). HOWEVER THE FOB SIMPLY DID NOT START CAR DESPITE SEVERAL EFFORTS OR AFTER INSTRUCTIONS TO PUT IN CONSOLE NEXT TO RECEIVER. HAD THIS BEEN AN EMERGENCY I WOULD HAVE BEEN UNABLE TO LEAVE THE AREA. THE CAR FINALLY DID START BUT ONLY AFTER A PERIOD OF TIME AND NUMEROUS ATTEMPTS. IF THE FOB DOES NOT REGISTER WITH THE SYSTEM THERE IS NO WAY TO START THE CAR. DOOR HAS KEY ACCESS THE REST OF THE IGNITION SYSTEM DOES NOT. THIS IS EXTREMELY UNSAFE AND NEEDS TO E ADDRESSED. THIS IS NOT AN ISOLATED INCIDENT AS TO EITHER THIS LOCATION OR MAKE AND MODEL OF CAR. *TR

IN JANUARY, WHILE MY WIFE WAS DRIVING THE CAR WITH CHILDREN IN IT, THE ENGINE SUDDENLY STOPPED. LUCKILY, THE CAR BEHIND ALSO STOPPED AND HELPED HER PUSH THE CAR TO THE SIDE. AFTER A FEW TRIES, THE ENGINE STARTED AGAIN. THIS HAPPENED TWICE BEFORE THE CAR WAS SENT TO THE DEALER FOR REPAIR. THEY SAID TRANSMISSION WAS THE PROBLEM AND HAS BEEN FIXED. LAST SUNDAY, WHILE I WAS DRIVING ON A FREEWAY AT 65 MPH, THE ENGINE SUDDENLY STOPPED AGAIN. I HAD A HARD TIME STEERING THE WHEEL BUT WAS FORTUNATE ENOUGH TO CROSS LANES AND COME TO A STOP ON A FREEWAY. THE CAR IS IN THE DEALER FOR REPAIR BUT CADILLAC JUST ADVISED THAT THEY CANNOT GUARANTEE WHETHER THE CAR WILL STOP AGAIN IN THE FUTURE. THE GUARANTEE SHOULD COME FROM THE DEALERSHIP NOT CADILLAC AND SINCE I OWN IT, I SHOULD MAKE A DECISION TO DRIVE IT OR NOT. IS THIS CAR SAFE TO DRIVE SINCE MY SON WAS IN SUCH PANIC WHEN IT HAPPENED ON THE FREEWAY ? JUST SO LUCKY IT WAS EARLY MORNING WITH NOT MUCH TRAFFIC. *TR

PASSENGER SIDE HEAD LIGHT HAS ONGOING ELECTRICAL SHORT GOES OUT INDICATES ON THE INFORMATION CENTER THEN WILL RANDOMLY COME BACK ON TOOK IT IN TO THE DEALER NO FIX. ALSO WHEN TURNING TO THE LEFT OR THE RIGHT THERE IS SQUEAKING NOISE FROM THE TIRES AND SUSPENSION IT GETS WORSE WHEN COLD OUT. TO PAY 55,000.00 FOR A CAR AND HAVE ONGOING ISSUES. IT ALSO GOT NEW HEAD GASKETS AT 51,000 MILES AND A NEW TRANSMISSION AT 43,000 BECAUSE IT WOULDN'T GO IN TO REVERSE ONE AFTERNOON. HAD TO BE TOWED TO A DEALER WAS REPLACED UNDER WARRANTY. *TR

SRX 4-SPONTANEOUS SHEAR OF RIGHT REAR TIE ROD/BAR WHILE TRAVELING 65 MPH ON MAJOR MULTI-LANE HIGHWAY, DAYLIGHT, DRY WEATHER CONDITIONS. NO BELLS OR WHISTLES. LOST CONTROL OF DIRECTION OF TRAVEL SWERVING BETWEEN LANES AS SPEED SLOWED AND/OR ATTEMPTING TO APPLY BRAKES. NOTED LOUD SQUEALING NOISE AND REAR-END SPARKING FOR SEVERAL MILES UNTIL A SAFE OFFROAD STOP WAS ACCOMPLISHED. DEFENSIVE DRIVERS BEHIND AND BESIDE ME AVOIDED IMPACT AND CATASTROPHIC EVENT. FLAT BED REQUIRED. OFFLOAD OF VEHICLE FROM THE FLAT BED AND MOVEMENT TO REPAIR BAY, REQUIRED MECHANIC'S TO "MANUALLY" KICK THE WOBBLING, MARKEDLY TILTED WHEELS UPRIGHT TO DIRECT AUTO TRAVEL IN A STRAIGHT LINE. DEALER EVALUATION FOUND RIGHT REAR TIE BAR SHEARED, AND LEFT REAR TIE BAR LINK LOOSE. DEALER MECHANIC REPORTED CORROSION AND PART DEFECT, SPECIFICS OF REPORT NOT SHARED. DEALER REPORTED "REPAIRED UNDER WARRANTY AND VEHICLE OPERATES AS DESIGNED." PERSONAL VEHICLE USE SPECIFICS INCLUDE NO OFFROAD USE, ONLY DEALER SERVICE, SEVERAL ELECTRICAL WARRANTY REPAIRS, MOST RECENT DEALER SERVICE WAS OIL CHANGE/LUBE 6/23/2012 , AND AIR BAG MODULE REPLACEMENT (WARRANTY) 7/5/2012. *TR