2011 CADILLAC SRX Complaints
View complaints related to 2011 CADILLAC SRX. The complaints found here are submitted by actual consumers with first hand experience. There are more than 420 complaints submitted for the 2011 CADILLAC SRX. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 CADILLAC SRX- East Wareham , MA
Onstar(R) vcim draining my battery, it’s not my battery or alternator and already replaced connections too. I have a recall sample that was sent out 04/15/2013 Bulletin no 11-08-44-003A
Source: NHTSA WEB SITE -
2011 CADILLAC SRX- Dallas, TX
My lights have conditions and when it rains one of my lights do not come on until it is dry. I have replaced two bulbs since 2020. Now my steering wheel warning light came on, I had steering wheel fluid put in, and it's still hard to turn, and the warning light is still coming on with StabiliTrak warning light
Source: NHTSA WEB SITE -
2011 CADILLAC SRX- CHICAGO, IL
Both headlights are filled with condensation which makes driving the car not too good at night getting concerned that they might go out at night due to a short or something cuz of the water
Source: NHTSA WEB SITE -
2011 CADILLAC SRX- CHICAGO, IL
Squeaking noises in the front end sounds like rubbing also when you were at a stop and you turn the wheel from left to right sounds like a rubbing noise just purchased vehicle at the end of summer used started during the winter
Source: NHTSA WEB SITE -
2011 CADILLAC SRX- Gardena, CA
It is clear that it's a manufacturing problem with the seals for the headlights in this vehicle. There are many of the same complaints concerning visibility and water log inside the headlamps. I am having this same issue. Because of the water log inside of the headlamps, this could cause electrical damage. The seals in these headlamps aren't sealing correctly and water from rain is flooding the inside of my headlamps, especially the driver's side. A recall should be given for these faulty headlamps. 2011 Cadillac SRX - FWD
Source: NHTSA WEB SITE -
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2011 CADILLAC SRX- Kingston, TN
I have had my vehicle about a month I have a 2011 Cadillac SRX I have had it in the shop at least 3 weeks since I had it due to the headlights being out or damaged by water they have worked out about $6,000 on my vehicle to have the bulbs burner ballast and igniter replaced and replaced my passenger side lens but they did not replace the driver side and it accumulates a lot of water all the time if it's a pretty day it's still keeps water inside I think the cover needs to be replaced due to water getting into the headlight or any type of moisture I've been seeing that this is been an ongoing problem with these vehicles I feel like if I just bought the vehicle I should not be responsible for replacing the lens on the driver side because it is a safety issue and it's more dim than the other side I think these should be recalled
Source: NHTSA WEB SITE -
2011 CADILLAC SRX- 71032, NY
I'm stationed in Stuttgart, Germany. I received a recall notice in August 2021 and again in November 2021 and reached out to Cadillac to find out how to resolve this issue. I was told that someone from Cadillac would contact me. I received another notice November 2022 due to the recall not being resolved. I'm not getting a response from Cadillac. How do I resolve this issue being stationed overseas? I'm not scheduled to return until February 2025 and the Government will not ship a vehicle if there are any RECALL notices on the vehicle. The GM safety recall is N212340980. Requesting assistance in resolving this RECALL notice. Thank you.
Source: NHTSA WEB SITE -
2011 CADILLAC SRX- Myrtle Beach, SC
on Feb 24, 2020 Cadillac sent letters notifying owners of Cadilla 2010-2015 SRX that they will replace the headlamps or reimburse any out of pocket payments for headlamp replacement or service. I had headlamp bulb replaced and sent the invoice to GM for reimbursement I had to resubmit my claim with the proper invoice and information from the repair shop who tried replacing my head lamp bulbs. I did this within the time frame requested. Now they have informed me they have closed out the reimbursement and will not reiumburse me for the headlamp service i had done in april 2019 to try and improve my headlamps with replacement bulbs. I have emailed all this information and attached the bulb replacement invoice to cadillac begining in Oct 13,2022 and they still are aguing they will not reimburse me. They call me weekly, email me weekly, since 9/13/2022 to tell me nothing and they will not reimbuse me for a recall they initiated! They call me weekly to tell me this and emial me the same form letter
Source: NHTSA WEB SITE -
2011 CADILLAC SRX- Coatesville, PA
It’s one problem but it’s a big problem and for the life of me it seems as if I can’t get through to someone. My headlights are so dim that I can’t drive at night it’s already know that this is a manufacturer problem I know its known that it is. Listen I’m a disabled veteran on a fixed income I need help with this problem can you help me?
Source: NHTSA WEB SITE -
2011 CADILLAC SRX- elkton, MD
I was traveling on major roadway 95 south on the eastern part of MD .I had just exited off the highway as i was exiting and braking my brakes went totally out. This could have been a deadly accident for me and others .I had my car towed to the a cadillac dealership for repairs . The dealership replaced the brake modulator.I later discovered that GM has know about this problem with this particular modle and years 2011 and beyond and has had many complaints about failing brake modulator.There was no warnings of any kind .I did file a complaint with GM but i have not gotting no response . I
Source: NHTSA WEB SITE