2014 CADILLAC SRX Complaints

Headlights I been calling GM for years that you can’t drive with the low beam headlights at night it’s like having no headlights on . They say nothing no safety recall and I have read up on this issue and they say the halogen bulb gets so hot it burn the inside of headlight assembly and I would think this would be a safety recall . I hope you can help thanks [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2014 Cadillac SRX. The contact stated while under the rear hatch door and remove items out the rear of the vehicle, the door come down and struck the contact in the back of the head. The contact stated that the door failed to stay in the upright position. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 100,000.

I have a 2014 Cadillac SRX AWD. My passenger rear tire kept losing air. I looked it over a dozen times and never found anything wrong with it as to why it was losing air. I would put air in it and within 2-3 days, I needed to put air in it again. This went on for a few months at least. Then out of nowhere my driver rear tire started losing air and when that started my passenger tire was holding air. Again, I looked my tire over and no screws or anything. Same thing with my passenger rear, I would have to put air in it every couple days. Just 2 days ago I was putting air in my driver rear tire, I stopped for a minute to check to see how much PSI I still needed to go. It was at 30PSI so I had a little left to go then BAM my tire blew. It wasn't even close to where it needed to be. my fiancé took my tire off and it was badly worn from the inside. I hadn't had these tires for 2 years and they should have lasted another year or 2. My boyfriend told me it was because of the toe links rubbing on them and that I needed adjustable ones. I looked on this website for recalls and according to my VIN number I don't have any recalls even though there has been for these rear toe links for other 2010-2016 Cadillacs. I can't drive my car until this is fixed. I should not have to pay for this myself. What if my tire blew when I was driving down the road with my daughter? I would have lost control of the car. All 2010-2016 Cadillacs should get the toe links replaced with adjustable ones immediately.

The contact owns a 2014 Cadillac SRX. The contact stated that while driving at night, the headlights failed to illuminate. The vehicle was taken to the dealer, where it was diagnosed that the headlight assemblies needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and offered to cover a portion of the repair cost. The failure mileage was approximately 40,000.

There was a recall on the toe links, but the dealer did not follow procedures. The toe link was replaced during a recall, but the mechanic never aligned the wheels. This should be standard process and should come free after the recall takes place. They never get back to me after a service request.

The headlights on Cadillac SRX are defective and Cadillac will not have a recall. The lights are so dim I have to drive with my brights on, which is dangerous to other drivers. If I do not use the high beams, I am not able to see what is on the side of the road at night. There could be a person, other vehicle, etc. Therefore an accident could occur or someone could be injured. Cadillac was assisting with repair costs but that ended a couple years ago and I did not know about it as I did not receive a letter. This is a known defect and many people have expressed concern (I found a forum discussion online regarding this issue). My dealer has quoted a price of $2131.39 to replace the headlight assembly. I would appreciate review of this safety issue with this vehicle.

The headlights are so dim that the Cadillac SRX is unsafe to drive at night. The dealer says that it is a known defect but will only give a small discount to replace the headlight assemblies. These cars are unsafe at any speed ! This car has been garage kept and is very low mileage. Please respond to this. Thanks !

2014 CADILLAC SRX. CONSUMER WRITES IN REGARD TO TRANSMISSION ISSUES. THE CONSUMER STATED THE TRANSMISSION COMPLETELY FAILED. IT WOULDNT MOVE LET ALONE HARD SHIFT. ALSO, THE CONSUMER WAS DISPLEASED WITH THE SERVICE DEPARTMENT TO READ AND LISTEN TO COMPLAINTS.

I CAN NOT SEE OUT OF MY HEADLIGHTS AT NIGHT BECAUSE THEY ARE SO DIM. SEARCHING THE INTERNET THIS IS A PROBLEM CADILLAC KNOWS ABOUT FOR MY MODEL AND YEAR, THEY HAVE A CLASS ACTION LAWSUIT ABOUT THIS PROBLEM AND DO NOT HAVE A RECALL! IT IS DUE TO THE HOUSING ON LIGHTS THEY GET MOISTURE IN AND IT MAKES THE BULBS DIM. TO FIX THIS PROBLEM IS $2000 PLUS. CURRENTLY I CAN NOT DRIVE MY VERY EXPENSIVE CADILLAC AT NIGHT WITHOUT THE BRIGHTS ON!

Delaminating/Unworking Touch Screen - KNOWN Cadillac issue 1) Back up camera is no longer visible when parking my car. 2) GPS is no longer available due to the spider lines, I have to use my phone for GPS on the highway making it unsafe due to the super small screen instead of the large CUE screen in the Cadillac SRX I purchased. 3) You can no longer pair your cell phone with the Bluetooth in the Cadillac, because of the spider lines on the screen causing the screen to stop working completely. This makes my vehicle no longer handsfree. 4) I can no longer control the heating and cooling system with the touchscreen not working,