2013 CADILLAC SRX Complaints
View complaints related to 2013 CADILLAC SRX. The complaints found here are submitted by actual consumers with first hand experience. There are more than 380 complaints submitted for the 2013 CADILLAC SRX. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 CADILLAC SRX- Houston, TX
The contact owns a 2013 Cadillac SRX. The contact stated while driving at night, the headlights were extremely dim, causing a visibility hazard. The contact stated that the illumination was inadequate for nighttime driving. The contact stated that the vehicle was taken to the dealer and she was informed that the repair would be an out of pocket expense. The contact stated that the manufacturer was not contacted. The failure mileage was approximately 80,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 CADILLAC SRX- Wellington, FL
The contact owns a 2013 Cadillac SRX. The contact stated while driving at various speeds, the Lane Departure warning and the Blind Spot warnings failed to engage. The contact stated that the Lane Departure seat vibration in the driver’s side seat failed to alert the driver. Additionally, the Blind Spot warning failed to illuminate in the side-view mirrors. The contact had not taken the vehicle to the local dealer or an independent mechanic for diagnostic testing or repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 54,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 CADILLAC SRX- Shreveport, LA
2013 SRX recently purchased 11/2021 all recalls performed after trying to accelerate display goes black dials bottom out I hear engine revving up but no acceleration, could have been rear ended, dealer replaced rear diff clutch control module, LR upper control link, both front lower control arms, now I am experiencing a bump hard shift
Source: NHTSA WEB SITE -
2013 CADILLAC SRX- hopedale, MA
Low beam headlights are dim cannot see the road at night. When driving at night you have to use high beam to see the road.
Source: NHTSA WEB SITE -
2013 CADILLAC SRX- Upper Marlboro, MD
Headlight low-beam bulbs are too dim for safe night time driving. I have had numerous safety incidents arise during night time driving, do to the dim factory installed low-beam bulbs on the automobile. GM should assume responsibility for the in-effective low-beam bulbs used for the CADILLAC SRX 2013 and initiate a SAFETY RECALL concerning the low-beam bulbs installed in all model CADILLAC affected.
Source: NHTSA WEB SITE -
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2013 CADILLAC SRX- Hunt, NY
The contact owns a 2013 Cadillac SRX. The contact stated that the illumination from the headlights was inadequate for safe nighttime driving. The vehicle was taken to an independent mechanic and diagnosed that the failure was related to how the headlights were manufactured and could not be repaired. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 97,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 CADILLAC SRX- Beaver, PA
Exterior headlights are almost non existent. The vehicle can not be driven safely at night. I must use high beams to safely drive at night.
Source: NHTSA WEB SITE -
2013 CADILLAC SRX- Humble, TX
VEHICLE FIRE & MOLD. My 2013 Cadillac SRX had water leaking in/draining incorrectly from the sunroof, which in return pooled water in the front and rear of my vehicle. This water caused my trunk to COMPLETELY stop operating (water pooled at trunk latch/rusted), as well as water to saturate the electrical components near the front of my car and a FIRE TO ITNITE WHILE I WAS DRIVING THE VEHICLE! Fire truck responded, pooled water found, mold also found because of previously unknown pooled water, and insurance totaled vehicle. SO SCARY! SO DISAPOINTED! THIS LEAKING WATER ISSUE HAS BEEN REPORTED ON MANY FORUMS FOR THE SAME CADILLAC MAKE AND MODEL AND IT THREATENED MY LIFE. The sun roof draining tubes MUST BE RECALLED. I’m now out of a vehicle because of it and just grateful I was able to exit my vehicle as it filled with smoke.
Source: NHTSA WEB SITE -
2013 CADILLAC SRX- round lake beach, IL
The headlights are damaged from normal use. the lights leak water which shorts out the light ballast , the repair requires removal of the front facia of the car which is a $400 repair. the interior lens of the light is heat damaged which dims the headlight. Gm wants 1300 for each headlight plus labor. Apparently the enginers at cadillac did not know how to build a headlight, so them made temporary headlights from the factory. still waiting for permant headlights. Bill
Source: NHTSA WEB SITE -
2013 CADILLAC SRX- N. R. Hills, TX
No accident for crash of involved in this report. I'm reporting not able to drive at night just use high beams at all times safety visibility issues with low beams are terrible use my high beams non-existence low beam headlights so many people have to get hurt or killed before GM does something about this and not a recall for the factory lamp assemblies they have on the shelves or say they don't and when they are available that's what you'll get should be independently tested with inspections yearly automotive manu manufacturers should be completely liable for a simple headlights that's part of the vehicle and major safety concerns for all drivers passengers and the other vehicles on the road I mean wake up should be government regulated and tested yearly with inspections they don't pass manufacturers completely liable for replacement monies and all of it labor for the bad design and engineeringof llow grade parts
Source: NHTSA WEB SITE