2015 CADILLAC SRX Complaints

Suddenly, low beam headlights have become VERY dim. Both low beam headlights still work. They are both so dim you cannot see the roadway. Research revealed GM knows of this problem and has refused to issue a recall.

this is 5 vehicle that i m working on for Cadillac SRX, now become a owner one, i m work on cars more then 15 years: I haven't seen low beam headlight very less brightness almost close to parking light the deem, its impossible to see with low beam on this Cadillac SRX SUV they most recall and replace it , it high risk to do accident and you may not able to see road. even this was in news some channels. i will try to go dealer ship ask previous law suit cases regarding about , you guys out there should not allowed this headlight to stick around, other people life in your hands this headlight has really problem about how bad deem is its not acceptable headlight

The contact owns a 2015 Cadillac SRX. The contact stated while driving 35 MPH at night, he was unable to properly see the roadway while using the headlights. The contact stated that he replaced the bulbs in the headlights but continued to experience the failure. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 62,000.

The headlights on my 2015 SRX are faulty--even GM admits it. They are so dim that it is dangerous to drive at night unless I keep my high beams on at all times, which is dangerous to other drivers. Without the high beams on at night, the reduced headlight performance prevents me from seeing more than 5 feet in front of my car. There was no warning--the lights simply dimmed to the point where I thought I didn't turn them on--but they are automatic on, just dim. The dealer has told me I need to fix the entire headlight assembly, at a cost of $2800.

I have extremely dim headlights. I have to drive with my high beams on but they are dim as well. I had the dealership look at the lights and was told that the bulbs are fine but there is a known issue with the seal and water getting in and corroding the lens so the light can't pass thru. I was told Cadillac won't recall it but know about it and it will cost me $2600 to replace the entire assembly. I was also told it won't pass inspection like this. I can barely see and that is a huge safety issue for me. I struggle to drive at night. I work in downtown Houston and drive over an hour up and back. I drive home in the dark and am struggling to see to drive. Im a single mom of two...$2600 is just not possible for me. In addition I was told by the service team that when they first found out about this...they offered discounts but you had to pay in full first, then file a claim but they are not offering discounts any longer. I NEED TO BE ABLE TO SEE WHEN I DRIVE! This is not just a repair. This is a factory defect that should be fixed immediately under a recall. I will put today's date on the when, but my lights have gotten dimmer and dimmer over 2 years and now are dangerously dim.

Dim headlamps that are non fixable by installing new lights.. headlamp assemblies in the 2016 Cadillac SRX suffer from defective seals that allow moisture to accumulate and condense, therefore damaging and dimming the headlight bulbs.

The contact owns a 2015 Cadillac SRX. The contact stated that while depressing the brake pedal, a squeaking noise was present coming from the front of the vehicle. The vehicle was taken to the local dealer who replaced the front brake pads and rotors, but the failure continued. Additionally, while driving at night with the low beam headlights activated, the headlights were extremely dim, making visibility extremely difficult while driving. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 40,700.

Since I purchased this car secondhand, the headlights are very dim at night, and it is unable to see in the dark, unless if I have my highbeams on which is a big safety hazard. The class action act expired by the time I purchase a vehicle, and I was unaware of this at the purchase of the vehicle. I have been in contact with two different aftermarket warranty companies, and they are refusing to cover it, in contact with Cadillac and oh, they suggested it was an aftermarket warranty. I have been unable to get coverage for something I believe I should since it is a safety hazard and that is not anything at my fault.

The contact owns a 2015 Cadillac SRX. The contact stated that while driving at night with the headlights activated, the illumination from the headlights were very dim causing a difficulty with seeing the roadway. The contact also stated that she was unable to view objects unless they were within 10 to 20 feet of the vehicle. The failure almost caused the contact to crash into an outdoor trash can that was on a street curb. No warning lights were illuminated. The vehicle was taken to a local dealer, where the failure could not be duplicated. The contact was then made aware that a satisfaction program for the headlights had expired. The vehicle was not repaired. The manufacturer was made aware of the issue and confirmed that the satisfaction program had expired. The approximate failure mileage was 42,400.

The contact owns a 2015 Cadillac SRX. The contact stated while driving 30 MPH, the vehicle started to sway and was drifting, requiring her to make constant adjustments to stay in the lane. The contact stated that the rear tires had worn along the side wall and she had replaced the rear tires four times. The contact stated that each set of tires had worn out in the exact same manner, along the entire inner side wall. The contact had taken the vehicle to a local dealer to be diagnosed and it was determined that there were no issues with the rear suspension. The vehicle had not been repaired. The contact stated that NHTSA Campaign Number: 21V473000 (Suspension) was completed in May of 2022 by the same dealer. The contact had asked the dealer if the failure was related to NHTSA Campaign Number: 21V473000 (Suspension) but had been advised by the dealer that the recall had been performed correctly. The manufacturer had been informed of the failure. The failure mileage was approximately 105,000.