2005 CADILLAC STS Complaints

DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, THE BACK GLASS IN THE REAR WINDSHIELD FRACTURED AND BROKE. THE VEHICLE WAS NOT TAKEN FOR INSPECTION OR REPAIR.

DT*: THE CONTACT STATED AFTER THE VEHICLE WAS LEFT PARKED FOR FIVE DAYS OR LONGER THE BATTERY NEEDED RECHARGED. THE FIRST TIME THE VEHICLE WAS TOWED TO A DEALERSHIP. AFTER THE VEHICLE WAS INSPECTED, THE DEALER WAS UNABLE TO IDENTIFY WHAT CAUSED THE BATTERY TO LOOSE POWER. THE PROBLEM CONTINUED TO OCCUR. THE BATTERY HAD NOT BEEN REPLACED ONLY RECHARGED.

DT*: THE CONTACT STATED WHILE DRIVING AT 45 MPH SMOKE WAS DETECTED INSIDE THE VEHICLE. FIFTEEN MINUTES LATER THE VEHICLE WAS ENGULFED WITH SMOKE. THE OCCUPANTS GOT OUT OF THE VEHICLE. AFTER A FEW MINUTES THEY GOT BACK IN THE VEHICLE AND DROVE IT HOME. THE VEHICLE WAS TAKEN TO A DEALERSHIP THE FOLLOWING MORNING, DIAGNOSTICS TEST WERE PERFORMED ON THE VEHICLE. THE PROBLEM WAS THE WIRING AND THE MODULE UNDER THE SEAT HAD MELTED. THE REPAIRS HAVE BEEN MADE. THE MANUFACTURER HAS BEEN NOTIFIED. THE CONSUMER WAS TOLD THE WIRING WAS ROUTED INCORRECTLY UPDATED 03/17/06. *JB

2005 CADILLAC STS INDICATOR ILLUMINATED ON THE DASHBOARD STATING "VEHICLE SPEED LIMITED TO 80 MILES PER HOUR". *TS ***NO ANSWER REQUIRED*** THE INDICATOR ILLUMINATED TWO DAYS AFTER THE VEHICLE WAS PURCHASED. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY WERE UNABLE TO IDENTIFY THE CAUSE OF THE PROBLEM BECAUSE NO OTHER TROUBLE CODES WERE TRIGGERED. THE PROBLEM OCCURRED SEVERAL MORE TIMES BUT THE LAST TIME IT HAPPENED THE VEHICLE LOST POWER TO THE ENGINE WHILE ATTEMPTING TO PASS ANOTHER VEHICLE. THE INDICATOR REMAINED ON UNTIL THE CONSUMER PULLED OVER, SHUT THE VEHICLE OFF THEN RESTARTED IT. AFTER THE VEHICLE WAS DRIVEN SEVERAL MORE MILES THE LIGHT CAME ON AGAIN AND THE VEHICLE CONTINUED TO PERFORM ERRATICALLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER BUT THEY STILL COULDN'T FIND ANY TROUBLE CODES. A SOFTWARE UPGRADE WAS PERFORMED BUT THAT DID NOT FIX THE PROBLEM. *NM

DT: THE CONTACT'S WIFE DROVE THE VEHICLE TO THE GROCERY STORE. SHE PARKED THE VEHICLE AND WENT IN THE STORE. WHEN SHE CAME OUT SHE NOTICED PEOPLE WERE LOOKING OVER AN EMBANKMENT. SHE REALIZED THEN THAT THE CAR HAD ROLLED BACKWARD OVER THE EMBANKMENT. A TOW TRUCK CAME AND PULLED THE VEHICLE UP, AND THEN THE CAR WAS DRIVEN HOME. THE ENGINEER AT THE DEALERSHIP CHECKED THE VEHICLE AND SAID THERE WAS NOTHING WRONG WITH THE VEHICLE. HOWEVER THE CONTACT FELT THAT THE ELECTRICAL SYSTEM WAS FAULTY. *AK THE CONSUMER STATED THE VEHICLE HAS A NEW KEYLESS IGNITION SYSTEM WHICH ALLOWS THE VEHICLE TO BE LEFT IN NEUTRAL RATHER THAN PARK WHEN THE DRIVER EXITS THE VEHICLE. UPDATED 01/04/06. *JB

DT: PURCHASED A NEW VEHICLE THAT HAD AN ODD SMELL, BUT SOON BECAME OVERPOWERED WITH ITS STRONG ODOR. CONSUMER'S WIFE EYES WATERED FROM THE SMELL AND HER THROAT BURNED. TOOK VEHICLE TO DEALER FOR WHO TRIED TO REMEDY THE PROBLEM BY PLACING ODOR EATERS INSIDE OF THE TRUNK FROM WHERE THE SMELL WAS STRONGEST. THE ODOR WAS STRONGER WHEN VEHICLE WAS OUTSIDE IN HEAT OR HOT WEATHER. CONSUMER WAS CONCERNED THAT THIS MAY BE TOXIC. THE PROBLEM WAS ONGOING. CONTACTED GM , BUT THEY DID NOT ANSWER THE CONCERNS. VEHICLE CONTINUED TO SMELL OF ODORS. *AK *TT FRONT PASSENGER SIDE SEAT WAS SQUEAKING WITH SIDE TO SIDE MOTION. FRONT SEAT ADJUSTER ASSEMBLY REPLACED. *TT

VEHICLES VOICE RECOGNITION & BLUTOOTH TELEPHONE SYSTEM ARE UNSTABLE/UNUSABLE. VR SYSTEM RECOGNIZES STATED CXOMMANDS APPROX. 10% OF THE TIME. SYSTEM MISS-IDENTIFIES COMMANDS 90% OF THE TIME CAUSING IMPROPER/INCORRECT EXECUTION OF WRONG COMMAND. SERVICING DEALER STATES THIS IS A KNOWN ISSUE WITH ALL OWNERS AND THERE IS NO SERVICE BULLETINS OR FIX ACTIONS AT THIS TIME OR KNOWN. CADILLAC CUSTOMER ASSISTANCE CENTER IN RESPONSE TO A WRITTEN LETTER INFOMRS THEY HAVE NO KNOWLEDGE OF THIS BEING A MAJOR CONCERN AND INFERRED IT WAS A "USER" ISSUE IN PROPERLY OPERATING THE SYSTEM. RESEARCH AMONG CADILLAC OWNERS BOARDS SHOWS A LARGE SAMPLE OF OWNERS WITH SIMILIAR/SAME CONCERNS. BLUTOOTH SYSTEM WAS 100% UNREALIABLE WITH A QULAIFYING CELLULAR DEVICE AND COMPLETELY UNUSABLE. WITH A SECOND DEVICE SYSTEM PARTIALLY WORKS BUT USER ALSO EXPERIENCED A SYSTEM "LOCKUP" OF ALL USER FEATURES INCLUDING HARD KETS, TOUCHSCREEN AND STEERING WHEEL CONTROLS WHILE DRIVING AT HIGHWAY SPEEDS WHEN USING THE BLUETOOTH FEATURE ON ONE OCCASION. VEHICLE HAD TO BE STOPPED AND COMPLETELY SHUT DOWN TO REMEDY SITUATION WHICH HAS NOT AS YET REPEATED ITSELF. AGAIN CADILLAC WAS UNABLE TO ASSIST AND THE CCAC REPRESENTATIVE SAID ONLY A "FEW" PHONES ACTUALLY WORKED WITH THE SYSTEM THAT THEY KNEW OF. VEHICLE IS DESIGNED AROUND THE VR FEATURE FOR DRIVERS USE AND THIS HAS PROVED TO BE A MAJOR AREA OF CONCERN FOR US. STILL WORKING WITH CADILLAC BUT UNSURE OF WHAT RESOLUTION MAY BE...

PRETTY MUCH THE SAME AS COMPLAINT # 10120320 DT: CONTACT STATES THE VEHICLE'S VOICE RECOGNITION SYSTEM IS NOT WORKING. IF YOU STATE A COMMAND A MAJORITY OF THE TIME IT WILL EXECUTE A DIFFERENT COMMAND. ONCE A COMMAND HAS BEEN EXECUTED IT IS DIFFICULT TO STOP THE COMMAND. THE MANUFACTURER HAS ISSUED A FILE NUMBER(GM FILE NO. 1322945605) BUT NOT YET FIXED THE PROBLEM.

DT: CONTACT STATES THE VEHICLE'S VOICE RECOGNITION SYSTEM IS NOT WORKING. IF YOU STATE A COMMAND 50% OF THE TIME IT WILL EXECUTE A DIFFERENT COMMAND. ONCE A COMMAND HAS BEEN EXECUTED IT IS DIFFICULT TO STOP THE COMMAND. THE MANUFACTURER HAS ISSUED A FILE NUMBER(GM FILE NO. 1322945605) BUT NOT YET FIXED THE PROBLEM.*AK *NM