2009 CADILLAC STS Complaints

View complaints related to 2009 CADILLAC STS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 20 complaints submitted for the 2009 CADILLAC STS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 CADILLAC STS
    - PHENIX, VA

    SINCE MAY 2015, GOING DOWN THE ROAD THE AIR BAG LIGHT COMES ON, THEN AGAIN IN JUNE 2015 GOING DOWN THE ROAD THE LIGHT COMES ON AGAIN AND STAYS ON. ONCE AGAIN , IN JULY LIGHTS COMES BACK ON AND STAYS ON HAS NOT GONE OUT AS OF 21 JULY 2015.. WE BROUGHT THE CAR IN 2014 WITH ONLY 19,000 MILES, THE CAR NOW ONLY HAS 32,500 ODD MILES ON IT. WE NEED TO KNOW IF IT HAS A RECALL , DO NOT FEEL SAFE DRIVING IT AS OF NOW... WE DO SEE THAT THERE ARE RECALLS FOR THE YEARS OFF 2000-2008...

    Source: NHTSA WEB SITE
  • 2009 CADILLAC STS
    - SEATTLE, WA

    WHILE DRIVING ON THE FREEWAY ALL OF A SUDDEN THE STEERING GOT EXTREMELY STIFF AND I LOST MY POWER STEERING. ON THE (DIC) DRIVERS INFORMATION CENTER THE MESSAGE DISPLAYED " SERVICE STEERING SYS" WHEN I STOPPED THE CAR AND LET IT COOL DOWN, NORMAL STEERING RETURNED. THIS PROBLEM KEEPS RETURNING EVERY DAY OR TWO. AT SLOW SPEED ITS ALMOST IMPOSSIBLE TO TURN, AS WHEN PARKING. I LOOKED ON LINE AND FOUND OUT THIS ISN'T AN UNCOMMON PROBLEM IN BOTH THE 2009 CTS & STS CADILLAC'S. NOW I HAVE TO TAKE THE CART TO THE DEALER TO HAVE IT REPAIRED AND MY QUESTION IS WILL THE REPAIR BE COVERED AS THE CAR HAS ONLY 36,000 MILES ON IT AS A FACTORY RELATED PROBLEM AS I'M OUT OF THE 5 YEAR WARRANTY. I HAVE HAD CADILLAC'S SINCE 1970 AND NEVER HAD A STEERING PROBLEM WITH ANY OF THEM MOST HAD WELL OVER 200,000 ON THEM WITH NEVER ANY STEERING PROBLEMS. THIS I HAVE TO ADD I HAVE NEVER HAD SO MANY MINOR PROBLEMS WITH ANY CAR I'VE OWNED AS WITH THIS CADILLAC ESPECIALLY WITH SO FEW MILES ON IT AND NOW THAT THE 5 YEAR WARRANTY IS OFF THESE REPAIRS ARE AT MY EXPENSE DON'T THINK I WILL EVER BUY ANOTHER CADILLAC OR ANY GM CAR AGAIN IF THESE REPAIRS ARE NOT DONE AT THE FACTOR'S EXPENCE. *JS

    Source: NHTSA WEB SITE
  • 2009 CADILLAC STS
    - MANLIUS, NY

    THE CAR SIMPLY MADE A GRINDING SOUND AND I LOST ALL CONTROL OF THE VEHICLE. I COULD NOT STEER, BRAKE OR ACCELERATE. THE GEARS WERE CORRODED AND AS A RESULT THE GEAR SHIFT HAD NO CONTROL OVER THE CAR. THE CAR HAS 47,000 AND IS ONLY 5 YEARS OLD AND I WAS TOLD THAT GM DID NOT PUT A SEALANT ON THE UNDERCARRIAGE AND AS A RESULT WATER AND ICE AND ALL OTHER WEATHER AFFECTED THE GEARS AND LITERALLY RUSTED OUT. I AM ALSO TOLD BY THE DEALER THAT WHEN THEY REBUILD THE TRANSMISSION, THEY WILL NOW PUT THAT SEALANT WHERE IT SHOULD HAVE BEEN. TO ME THIS IS A SERIOUS ISSUE. THEY KNOW THIS IS A PROBLEM AND ARE NOW GOING TO BE SURE A SEALANT IS PART OF THE FIX. I AM FORTUNATE THAT I WAS JUST GETTING BACK ON A MAJOR HIGHWAY WHEN THIS OCCURRED. IF I HAD BEEN DOING 75 MILES AN HOUR IN HEAVY TRAFFIC I TRULY BELIEVE I WOULD HAVE BEEN KILLED. THE CAR JUST STOPPED IN ITS TRACKS AND I HAD NO CONTROL. FINALLY, I GOT THE CAR TO STOP GOING BACKWARDS WHEN I PLACED ON THE EMERGENCY BRAKE. I HAVE ALSO BEEN TOLD THAT I AM THE THIRD LOW MILEAGE CAR THAT HAS BEEN IDENTIFIED WITH THIS DEFECT. ANYONE LIVING IN WET AND SNOWY CLIMATES IS AT SERIOUS RISK. AN INVESTIGATION OF THE AWD GM VEHICLES IS WARRANTED. MEANWHILE, I HAVE A 5 YEAR 100,000 MILE WARRANTY THAT EXPIRED IN MARCH AND SO GM DOES NOT BELIEVE THEY SHOULD FIX THIS PROBLEM ON THEIR NICKEL. I BELIEVE THERE ARE GOING TO BE SOME SERIOUS ACCIDENTS SOON AND WANT THEM TO RECALL THE CARS TO HAVE THE SEALANT PLACED ON THEIR VEHICLES AND TO CHECK FOR CORROSION. *TR

    Source: NHTSA WEB SITE
  • 2009 CADILLAC STS
    - RANCHO PALOS VERDES, CA

    2009 CADILLAC STS LOST ALL OR MOST BRAKE FLUID. THIS CAR HAS SLIGHTLY OVER 22000 MILES. MULTIPLE WARNINGS ON PANEL. DEALER FOUND THAT THE LEFT REARF BRAKE CALIPER WAS LEAKING FLUID UNDER PRESSURE AT THE POINT WHERE THE BRAKE HOSE CONNECTS. CALIPER AND HOSE WERE REPLACED UNDER WARRANTY. MY CONCERN NOW IS THAT IF THIS IS A WIDESPREAD PROBLEM IT MAY CAUSE ACCIDENTS WHEN ALL BRAKES FAIL WITH NO FLUID LEFT IN THE MASTER CYLINDER RESERVOIR. THAT IS A VERY DANGEROUS SITUATION AND, HOPEFULLY, IT IS A PROBLEM THAT IS NOT WIDESPREAD. *TR

    Source: NHTSA WEB SITE
  • 2009 CADILLAC STS
    - BALLWIN, MO

    ON SEPT 17, 2009 AS I ROLLED TO A STOP IN A PARKING LOT, I APPLIED THE BRAKE AND THE CAR, WHICH WAS FOUR FEET FROM A BRICK BUILDING, SUDDENLY LURCHED AHEAD. THE CAR HIT THE BRICK WALL, AND THE ENGINE DID NOT RETURN TO IDLE UNTIL I TOOK MY FOOT OFF THE BRAKE PEDAL. WHAT HAD HAPPENED IS THIS: THE FLOOR MAT WHICH HAS NO RESTRAINTS, HAD CREPT UP CAUSING A LOWER FOLDOVER, AND PUSHED UP SUFFICIENTLY TO CAUSE A FOLDOVER OF THE UPPER PART OF THE MAT . THIS CREATED A THREE LAYER THICKNESS OF THE FLOOR MAT ENTRAPPED BETWEEN THE BRAKE PEDAL AND THE ACCELERATOR PEDAL. MY CORRECTION OF THIS FAILURE HAS BEEN TO STORE THE FLOOR MATS IN THE TRUNK II.E., NOT USE THEM. THE MANUFACTURER'S REMEDY HAS BEEN TO ISSUE REPLACEMENT MATS, BUT THEY ALSO HAVE NO RESTRAINTS AND ARE IDENTICAL IN FORM, TEXTURE, AND PLIABILITY AS THE ORIGINAL MATS. ALL OTHER REMEDIES HAVE BEEN DENIED BY THE MANUFACTURER AND THE MANUFACTURER'S SELLING AGENT (DEALER). INCIDENTALLY, THE FLOOR MATS FOR THIS CAR (CADILLAC STS) ARE IDENTICAL IN FORM, TEXTURE, AND PLIABILITY AS THOSE IN THE CADILLAC DTS. THE DTS HAS OEM RESTRAINTS, THE STS HAS NONE. I BELIEVE THE STS IS THE ONLY CAR IN THE 2009/2010 GM STABLE THAT LACKS RESTRAINTS. MY REQUEST TO INSTALL RESTRAINTS BY GM AND/OR THE GM SELLING AGAIN HAS BEEN DENIED BY GM AND GM SELLING AGENT. . WITH THE EXCEPTION OF THE FOREGOING, ALL OF THE VARIOUS COMMUNICATIONS WITH GM AND GM SELLING AGENT(S) HAS BEEN UNPRODUCTIVE. I BELIEVE AN ADVISORY OF THIS FLOOR MAT ISSUE NEEDS TO ACCOMPANY THE SALE OF THIS PARTICULAR CAR MODEL. *TR

    Source: NHTSA WEB SITE