2008 CADILLAC STS Complaints

TL* THE CONTACT OWNS A 2008 CADILLAC STS. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS THE POWER STEERING WOULD SUDDENLY MALFUNCTION MAKING THE STEERING WHEEL VERY DIFFICULT TO TURN. THE CONTACT INDICATED THAT NO WARNING LIGHTS OR SENSORS ILLUMINATED DURING THE INCIDENT. AFTER TURNING THE VEHICLE OFF AND RESTARTING THE IT THE VEHICLE WOULD FUNCTION NORMALLY. THE CONTACT ALSO INDICATED THAT THE TIRE PRESSURE MONITORING SYSTEM INDICATED THAT THE TIRE PRESSURE WAS NORMAL ALTHOUGH THE TIRE PRESSURE ON ALL THE TIRES WAS LOW. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000.

POWER STEERING FAILED IN DRIVEWAY, THEN DAY LATER STARTED TO WORK THEN THE NEXT DAY FAILED WHILE BACKING VEHICLE, THEN STARTED WORKING AGAIN. *TR

I PURCHASED THIS CAR IN JANUARY OF 2010 FROM APPLE CHEVROLET CADILLAC LOCATED IN YORK PA. WHEN I PURCHASED THIS CAR I BOUGHT IT USED HOWEVER IT STILL HAD THE REMAINING MANUFACTURES POWERTRAIN WARRANTY. IT HAD 51,554 MILES ON IT AT THE TIME OF PURCHASE. ON FEB 9, 2011 I REPORTED TO HERITAGE CADILLAC IN BELAIR MD. THAT I HAD AN ISSUE WITH THE CHECK ENGINE LIGHT COMING ON AND THAT I WANT TO HAVE THAT TAKE CARE OF BEFORE THE WARRANTY RAN OUT. WHEN I TOOK THE CAR THERE I WAS TOLD THAT SINCE THE LIGHT HAD WENT OUT BEFORE I GOT THERE, THERE WAS NO WAY THEY COULD TELL WHAT WAS WRONG WHICH I FOUND OUT TO BE FALSE BECAUSE MONTHS LATER THEY WERE IN FACT ABLE TO CHECK IT WITH THE CHECK ENGINE LIGHT BEING OFF. TO MAKE A LONG STORY SHORT, SINCE THE FIRST INCIDENT I HAVE TAKE MY CAR BACK TO HERITAGE CADILLAC 10 TIMES FOR THE SAME PROBLEM AND I HAVE PAID THEM $4,212.08 (TO MAINTAIN AND ALLEGEDLY REPAIR THE PROBLEM OF THE CHECK ENGINE LIGHT) TODAY IS NOVEMBER 15, 2012 AND THE LIGHT IS STILL ON. I HAVE BEEN TOLD THAT THEY DON'T REALLY KNOW WHAT IS WRONG AND THAT THEY HAD TO CONTACT A CADILLAC MANUFACTURE TO GET INFORMATION BUT I WILL HAVE TO PAY ANOTHER $3,100 TO FIX THE PROBLEM WHICH MAY BE FUEL INJECTORS AND A TRANSMISSION CONTROL MODULE. I FEEL THAT MY WIFE AND I HAVE BEEN AND ARE BEING TAKE ADVANTAGE OF IN THIS SITUATION BY A CERTIFIED CADILLAC SERVICE CENTER. THIS PROBLEM SHOULD HAVE BEEN RESOLVED WHEN I FIRST BROUGHT IT TO THEIR ATTENTION WHEN THE CAR WAS STILL UNDER WARRANTY. *TR

TL* THE CONTACT OWNS A 2008 CADILLAC STS-V. WHILE DRIVING 5 MPH, THE SYSTEM STABILITY WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE ENGINE WAS TURNED OFF AND WHEN RESTARTED, THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE WAS AN INTERMITTENT RECURRENCE. THE VEHICLE WAS TOWED TO THE DEALER WHO RAN A DIAGNOSTIC TEST BUT WAS UNABLE TO GENERATE ANY FAILURE CODES. THE MANUFACTURER WAS CONTACTED WHO ADVISED TAKING THE VEHICLE BACK TO THE DEALER FOR FURTHER DIAGNOSIS. THEY OFFERED NO FURTHER ASSISTANCE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 83,000.

TILT STEERING FAILED TO LOWER STEERING COLUMN IN PROPER DRIVING POSITION. THE POWER MOTOR UNIT FAILED AND IT CAUSED THE STEERING COLUMN TO STAY IN THE HIGHEST POSITION, MAKING IT UNSAFE TO DRIVE. THE DEALER REPLACED THE MOTOR ASSEMBLY AND IT CORRECTED THE PROBLEM. *TR

TL* THE CONTACT OWNS A 2008 CADILLAC STS. THE CONTACT STATED THAT THE BATTERY WAS REPLACED TWICE WITHIN THE PAST TWO MONTHS. THE VEHICLE WAS INSPECTED BY THE DEALER AND THE CONTACT WAS INFORMED THAT THERE WERE NO FAILURES LOCATED WITHIN THE VEHICLE. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THAT AN INVESTIGATION WOULD BE OPENED. THE CONTACT WAS AWAITING THE RESULTS OF THE INVESTIGATION. THE FAILURE MILEAGE WAS 19,500 AND THE CURRENT MILEAGE IS 20,700. UPDATED 03/07/11

I HAVE A 2008 CADILLAC STS AND I CANT READ THE DASH INSTRUMENTS IN THE DAYLIGHT, THE DEALER SAYS THERE IS NOTHING THEY CAN DO ABOUT IT. I JUST LEASED AN HRR CHEVY AND IT IS THE SAME WAY , I HAVE OWNED LOTS OF CARS IN MY TIME AND NEVER HAD A PROBLEM LIKE THIS . SEAM LIKE THIS WOULD BE A SAFETY PROBLEM. *TR

TL*THE CONTACT OWNS A 2008 CADILLAC STS. WHILE THE DRIVER WAS DRIVING DOWN A HILL INTO A GARAGE, THE BRAKES FAILED. THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO THE GARAGE WALL. THE DRIVER FRONTAL AIR BAG DID NOT DEPLOY. THE DRIVER WAS NOT INJURED. THE VEHICLE WAS TOWED TO THE DEALER. MANUFACTURER REPORT 696083 WAS FILED. THE MANUFACTURER STATED THAT THE VEHICLE WILL BE INSPECTED; HOWEVER, THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE VIN INFORMATION WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 20,000.

PURCHASED AS A "PROGRAM CAR" 5/21/08 WITH 7017 MILES ON ODOMETER, AUTO HAS BEEN A CONSTANT SOURCE OF TROUBLE WHICH SELLING DEALER CREST CADILLAC OF VENICE, FL SEEMS UNABLE TO CORRECT. MYRIAD PROBLEMS OCCUR BUT FAIL TO REGISTER ON RECORDER WHICH PREVENTS CORRECTIVE ACTION. I DO NOT FAULT DEALER STAFF BUT BLAME OVERALL PROBLEM ON CADILLAC'S REFUSAL TO CONSIDER DEFECTIVE INTERACTIVE COMPUTER NETWORK FROM STUPIDITY OR CUPIDITY. ON THE LAST TRIP TO THE REPAIR FACILITY ELEVEN ITEMS WERE ADDRESSED WITH THREE NOT BEING ADDRESSED WITH PROBLEMS NOT LISTED IN RECORDER OR UNABLE TO BE DUPLICATED. SINCE MAR. 20, 2010 MOST OF THE PROBLEMS HAVE RECURRED AND I HAVE RECORDED 16 SPECIFIC MALFUNCTIONS TO DATE SOME OF WHICH I CONSIDER TO BE SAFETY CONCERNS. E.G SUDDEN FAILURE OF CRUISE CONTROL SYSTEM AND/OR DIFFICULTY IN DISENGAGING IT; REPEATED ATTEMPTS REQUIRED TO OPEN WINDOWS AND LOCK OR UNLOCK DOORS; MALFUNCTIONING OF WINDSHIELD WIPERS; WITH 125 LB. WIFE IN FRONT PASSENGER SEAT, "PASSENGER AIR BAG OFF" INDICATOR IS LIGHTED. IS INDICATOR FAULTY OR IS PASSENGER AIR BAG INOPERATIVE WHEN IT SHOULD BE FUNCTIONAL? I HAVE A LARGE DOSSIER DOCUMENTING NUMEROUS TRIPS TO THE DEALER TO ADDRESS OVER TWENTY ISSUES AND REPETITIONS AND HAVE NEVER HAD MORE THAN A HALF DOZEN PROBLEMS WITH ANY OF THE 40 OR 50 PREVIOUS VEHICLES I HAVE OWNED OVER THE PAST 60+ YEARS. IT APPEARS THAT SINCE THESE NUMEROUS INTERMITTENT PROBLEMS DO NOT REGISTER IN THE VEHICLE'S RECORDER, CADILLAC IS USING THAT AS AN EXCUSE TO AVOID ADDRESSING THE REAL PROBLEM, THAT IS, THE COMPUTERS THEMSELVES. I ENTREAT YOU TO FORCE CADILLAC TO REPLACE THE DEFECTIVE COMPUTERS BEFORE I JUST GIVE IT UP AS A HOPELESS SITUATION AND SELL THE AUTO. ALTHOUGH I HAVE ALWAYS BOUGHT AMERICAN AUTOS FOR OVER 60 YEARS, I SHALL NEVER AGAIN OWN A CADILLAC. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

AFTER SPENDING 38 MINUTES WRITING ABOUT PROBLEMS WITH MY AUTO YOUR DEFECTIVE PROGRAM ERASED ALL MY NARRATIVE. I SUGGEST YOU HIRE ONE OF THE SEVERAL THOUSAND CAPABLE PEOPLE WHO WOULD LIKE TO WORK TO REPLACE THE INCOMPETENT BUNGLER WHO CREATED THIS ABOMINATION. *TR