2006 CADILLAC STS Complaints

THE AIR BAG SENSOR UNDER THE SEAT, MEANT TO INDICATE THE PRESENCE OF A FRONT-SEAT PASSENGER HAS FAILED, AS DENOTED BY A CONSTANT SERVICE AIR BAG WARNING LIGHT. A DEC, '10 PRESS RELEASE ANNOUNCED A RECALL OF '05-'07 CTS' FOR THIS EXACT ISSUE. PARAGRAPH 5 OF THE RELEASE READS IN PART "OWNERS OF CERTAIN OTHER 2005-2007 THAT HAVE SIGNIFICANTLY LOWER INCIDENT RATES WILL BE PROVIDED FREE REPAIRS FOR THE ISSUE FOR UP TO 10 YEARS OR 120,000 MILES." NUMEROUS CONTACTS WITH CADILLAC CUSTOMER SERVICE THROUGHOUT 2011 RESULTED IN REFUSALS TO AUTHORIZE REPAIRS AT THEIR EXPENSE. A COMPLAINT FILES WITH THE WI DEPT OF AG, TRADE AND CONSUMER AFFAIRS RESULTED IN A CALL FROM A REP OF GM'S BUSINESS RESOURCE CENTER ADVISING THAT THEY WOULD AGAIN REFUSE MY REQUEST BECAUSE "...THE STS MODEL WAS NOT INCLUDED IN THE RECALL." SHE OFFERED THAT AFTER I PAY FOR DIAGNOSTICS (LOCAL ESTIMATE $260) 'WE WILL BE HAPPY TO LOOK INTO COST ASSISTANCE ON THE REPAIR.' TWO MONTHS LATER WHEN I CALLED BACK I WAS TOLD THEY CLOSED THE FILE AND THAT I NEEDED TO START THE COMPLAINT PROCESS OVER. *TR

TL* THE CONTACT OWNS A 2006 CADILLAC STS. THE VEHICLE WAS EQUIPPED WITH GOODYEAR BOGUE TIRES, SIZE 235/55/17H. THE DOT NUMBER WAS NOT AVAILABLE. THE CONTACT STATED WHILE DRIVING 70 MPH, THE DRIVER AND PASSENGER SIDE REAR TIRES UNEXPECTEDLY EXPERIENCED A BLOW OUT. THE VEHICLE WAS TAKEN TO A DEALER AND THE MECHANIC STATED THE PROBLEM WAS UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS NOT AVAILABLE.

THE PASSENGER SIDE AIR BAG SENSOR STOPPED WORKING. A WARNING LIGHT ON THE DASH CAME ON. NOTHING HAPPENED TO MAKE IT STOP WORKING, IT IS JUST A FAULTY PART. THE CADILLAC DEALER GAVE ME A ESTIMATE STATING THAT THE "MODULE" NEEDS TO BE REPLACED. HOWEVER, THEY DID NOT OFFER TO DO SO UNDER WARRANTY. I THINK THIS SHOULD BE A RECALLED ITEM SINCE I SEE A LONG LIST OF THIS SAME COMPLAINT ON THIS SAME MODEL AND SOME OTHER CADILLAC MODELS. *TR

CAR SHUTS OFF WHILE DRIVING HAPPEN 4 TIMES IT STARTS UP GO ABOUT HALF A MILE SHUTS OFF AGAIN AFTER 4 TIMES IT WAS OK UNTIL ABOUT A MONTH LATER IT HAPPEN AGAIN. *TR

THE ENGINE SHUT OFF WHEN I WAS DRIVING ON A SIDE STREET AT 20 MPH, AND ALSO SHUT OFF 5 TIMES AS I WAS DRIVING ON THE HIGHWAY AT 65 MPH. THE CLUSTER PANEL TURNED OFF, BUT THE RADIO STAYED ON. THE ODOMETER SHOWED A MESSAGE ENGINE CONTROL MODULE (ECM). I PULLED OVER, PUT THE CAR IN PARK, AND RESTARTED THE VEHICLE EACH TIME. THE CADILLAC DEALERSHIP SAID THAT REAR AXLE PINION SEAL WAS THE ONLY RECALL FOR MY STS, BUT I AM EXPERIENCING NHTSA CAMPAIGN NUMBER: 06V020000 , AND NHTSA CAMPAIGN NUMBER: 06V007000 ALSO. *TR

CAR STALLED ON BUSY STREET AND WOULD NOT RESTART. AFTER LATER INVESTIGATION IT TURNS OUT THAT THE ELECTRICAL CONNECTOR IN FUEL MODULE ASSEMBLY SHORTED OUT AND MELTED THE PLASTIC CONNECTOR. IT ALSO MELTED PART OF THE BOTTOM SIDE OF THE TOP OF MODULE. GM HAS RECALLED EARLIER MODELS OF VEHICLES FOR THE SAME SITUATION. I BELIEVE THIS TO BE VERY DANGEROUS FOR MULTIPLE REASONS:STALLING ON BUSY STREET AND NOT BEING ABLE TO RESTART, FUEL LEAKS DUE TO HOLE MELTING IN MODULE TOP, AND ITS A FIRE HAZARD. *TR

PASSENGER FRONT DOOR WILL INTERMITTENTLY NOT OPEN WHEN USING EXTERIOR DOOR HANDLE. DOES NOT MATTER IF DOOR IS UNLOCKED WITH REMOTE OR INSIDE VEHICLE UNLOCK BUTTON. *TR

CAR (2006 CADILLAC STS) WAS BEING DRIVEN, THREE OCCUPANTS IN VEHICLE, WHEN BRAKES WERE APPLIED. BRAKE PEDAL BECAME SOFT AND WENT TO THE FLOOR UPON BRAKING FOR AN INTERSECTION. THROUGH PUMPING THE BRAKES, CAR WAS ABLE TO BE STOPPED. THE BRAKE WARNING LIGHT CAME ON. CAR WAS LIMPED HOME AT APPROXIMATELY 15 MPH. TOW SERVICE WAS CALLED AND CAR WAS TAKEN TO DEALERSHIP FROM WHICH IT WAS PURCHASED (A NON CADILLAC DEALERSHIP). THAT DEALERSHIP CHECKED THE ISSUE AND STATED THAT ALL FOUR METAL BRAKE LINES WERE SEVERELY CORRODED. THE CAR WAS THEN SENT TO THE LOCAL CADILLAC DEALERSHIP, WHICH ALSO STATED THAT ALL FOUR METAL BRAKE LINES HAD CORRODED TO THE POINT TO WHERE THEY WERE ALL LEAKING. THE BACKGROUND ON THE CAR IS THAT WE ARE THE SECOND OWNER. IT WAS PURCHASED SEVEN MONTHS AGO (FEB. 2012) FROM THE USED CAR INVENTORY OF A LOCAL TOYOTA DEALERSHIP. THE CAR WAS A LOCAL TRADE-IN. THE AREA THAT THE CAR HAS BEEN IN SINCE NEW IS THE PIEDMONT AREA OF SOUTH CAROLINA, 70 MILES FROM THE COAST, AN AREA WITH MILD WINTERS (RARE TO GET SNOW OR ICE). CONCERN IS THE COMPLETE, SIMULTANEOUS FAILURE OF ALL FOUR METAL BRAKE LINES IN A CAR THAT IS LESS THAN 6 YEARS OLD, WHICH HAS RESIDED IN A MILD CLIMATE. AS OF THIS WRITING, THE BRAKE LINES HAVE NOT BEEN REPAIRED/REPLACED; CURRENTLY TRYING TO WORK TO RESOLVE THIS ISSUE WITH ALL PARTIES INVOLVED. *TR

AFTER PURCHASING A USED 2006 STS AWD FROM CADILLAC NJ IN DECEMBER 2009, WIFE NOTICED WHILE MAKING RIGHT HAND TURNS ON SMOOTH PAVEMENT, CAR SEEMS TO STALL TEMPORARILY NOT ALLOWING ME TO ACCELERATE FOR A FEW SECONDS AND MESSAGE TRACTION ACTIVE IS DISPLAYED. JANUARY 18, 2010,I BROUGHT THE CAR BACK TO DEALERSHIP TO COMPLAIN. THEY SAID PROB BAD GAS IN LINES. PUT NEW GAS IN AND GAS TREATMENT FOR WATER IN TANK. DID THAT, DIDN'T HELP. FEBRUARY 1, 2010 I RETURNED TO DEALERSHIP TO COMPLAIN IT WAS STILL DOING IT ON OCCASION. I ASKED IF THERE WERE ANY COMPLAINTS ON THIS VEHICLE. GOT A NO RESPONSE. MAY 2010 BROUGHT CAR BACK TO DEALERSHIP TO COMPLAIN. BY THIS TIME MY WIFE HAS REFUSED TO DRIVE IT FOR SAFETY REASONS (PEOPLE THINK SHE IS LETTING THEM INTO ONCOMING TRAFFIC WHEN CAR SLOWS DOWN). LOOKED ON INTERNET AND FOUND OTHER COMPLAINTS. I WAS TOLD GM ENGINEERING IS AWARE OF ISSUE AND ARE WORKING ON SOLUTION. MADE COMPLAINT TO GM IN SEPT 2010 WAS TOLD SOFTWARE UPDATE WILL BE READY IN 2 MONTHS. AFTER GETTING DODGED FOR 2 1/2 MORE YEARS, MADE SECOND COMPLAINT TO GM APRIL 2012. GM EXECUTIVE STATED I CAN USE A RENTAL DUE TO THE SERIOUSNESS OF THE CONDITION LOSING POWER WHILE DRIVING. THEY SAID IT WAS FIXED. A WEEK LATER IT STARTED AGAIN. GM EXECUTIVE AND SERVICE MANAGER OF CADILLAC CALLED TO SAY THAT THE CAR WAS DESIGNED THAT WAY. THERE IS NO FIX ON IT. I TOLD THEM THE 2011 STS RENTAL I DROVE DID NOT HAVE ANY PROBLEM LOSING POWER WHILE IN A TURN. THEY SAID IT IS A DIFFERENT SYSTEM. I SAID "SO THERE WAS A PROBLEM WITH THE OLD SYSTEM" . I WAS LET OUT OF THE DOOR WITH AN OFFER FROM GM EXEC'S, $4,500 OFF PRICE OF A NEW CAR AT THEIR DEALERSHIP. I ASKED, WHAT ABOUT SAFETY? I TOLD THEM I OWN A CAR THAT MY WIFE REFUSES TO DRIVE DUE TO LOSS OF POWER. I ONLY DRIVE CAR BECAUSE MY WIFE DRIVES MY TRUCK. GM KNOWS OF THIS SAFETY ISSUE. SERVICE SAID PROBLEMS ON 2006-07 STS'S. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT

CATALYTIC CONVERTER FAILED AT APPROXIMATELY 83,000 MILES. CHECK ENGINE LIGHT COMES ON AND THE MANUFACTURER AND THE DEALER REPLACED THE CONVERTER. AT 93,000 MILES, RECEIVED CHECK ENGINE LIGHT WARNING AGAIN AND THE CODE INDICATES THAT THE CATALYTIC CONVERTER IS A PROBLEM. THE SIDE AFFECT IS THAT THE CAR LACKS POWER WHEN HAVING A NEED ACCELERATE. GM HAS RECALLED THE 2005 CONVERTER, BUT NOT THE 2006. *TR