2017 CADILLAC XT5 Complaints

WHILE DRIVING 30MPH ON CITY STREET ENGINE MADE LOUD ROARING NOISE AND DRAMATICALLY SLOWED ITSELF DOWN TO ALMOST A STOP AS IF I SLAMMED ON BRAKES. I HAD VEHICLE(1715 MILEAGE) TOWED TO DEALERSHIP. THEY KEPT IT 2 DAYS AND TOLD ME NOTHING WAS WRONG. I PICKED UP CAR AND WHILE DRIVING HOME THE ENGINE MADE LOUD NOISE AND DRAMATICALLY SLOWED DOWN ONCE AGAIN. THE NEXT DAY I TOOK MY CAR TO ANOTHER DEALERSHIP HOPING THEY COULD REPAIR VEHICLE. THEY KEPT CAR FOR 14 DAYS AND TOLD ME THEY COULD NOT DUPLICATE CONCERN AND DID NOT REPAIR. SO I PICKED UP CAR HOPING IT WOULD NOT HAPPEN AGAIN. IT DID HAPPEN 3 MORE TIMES. ONE INCIDENT HAPPENED WHILE DRIVING THROUGH INTERSECTION ON CITY STREET ENGINE MADE LOUD ROARING NOISE AND ABRUPTLY SLOWED ITSELF DOWN TO ALMOST A STOP. BUT IN THIS INSTANCE WHEN I STEPPED ON ACCELERATOR TO DRIVE FORWARD TO GET OUT OF INTERSECTION THE CAR WOULD NOT MOVE,IT FROZE . LUCKILY I DID NOT GET HIT IN THE BACK. I WAITED, TURNED CAR OFF, AND THEN TURNED IT ON. I WAS ABLE TO DRIVE HOME. I TOOK CAR BACK TO DEALERSHIP ON 7/19/17 EXPLAINING THE CAR WAS UNSAFE SINCE THESE PROBLEMS ARE ERRATIC AND I COULD GET HIT IN THE BACK WHEN THE VEHICLE SLOWS DOWN TO A STOP IN THE MIDDLE OF TRAFFIC. THEY KEPT CAR FOR 9 DAYS CALLED AND TOLD ME THEY COULD NOT FIND PROBLEM SO THEY WANTED THEIR LOANER BACK. I WAS AFRAID TO DRIVE CAR BACK HOME SO THE DEALER DELIVERED CAR TO MY HOUSE AND TOOK BACK LOANER ON 7/28/17. IT HAS BEEN IN MY GARAGE SINCE THEN SINCE I FEAR FOR MY SAFETY AND MY FAMILY AND WILL NOT DRIVE CAR FEARING I'LL GET HIT WHILE DRIVING IF THE VEHICLE MALFUNCTIONS AGAIN. I NEVER GET A WARNING OF ANY SORT BEFORE IT HAPPENS. AFTER IT HAPPENS AND I TURN THE CAR OFF AND ON AGAIN THE VEHICLE SEEMS PERFECT. BUT I NEVER KNOW WHEN IT WILL BREAK AGAIN SINCE IT IS ERRATIC. IT IS DEFINITELY A SAFETY HAZARD.

DIFFICULTY REFUELING THE VEHICLE AT THE GAS PUMP. GAS NOZZLE KEEPS SHUTTING OFF DURING THE REFUELING PROCESS, SO IT TAKES A LONG TIME TO REFILL THE GAS TANK. CADILLAC ISN'T QUITE SURE WHAT IS WRONG AND THE VEHICLE HAS BEEN AT THE DEALER FOR MORE THAN A WEEK WAITING ON A PART. VEHICLE ONLY HAS 7,500 MILES ON IT. THIS IS MY FIRST CADILLAC AND PROBABLY MY LAST!

WHEN TAKING TURNS, EITHER LEFT FOR RIGHT, THE DRIVER SEAT MAKES CLICKING NOISES AND THERE IS A FEEL OF THE SEAT SHIFTING TO THE SIDE. THIS IS VERY PREVALENT WHEN GOING THRU ROUND ABOUTS. AT TIMES WHEN THE VEHICLE IS PARKED AND DRIVER REACHING TO CLOSE DRIVER DOOR THE SAME PROBLEM IS APPARENT.

#1 I HAVE PROBLEM VIEWING THRU WINDSHIELD BECAUSE LIGHT BEIGE DASHBOARD REFLECTING ONTO THE INSIDE OF THE WINDSHIELD (SUN GLARE)... #2 I HAVE HARD TO SEE REARVIEW WHEN BACK UP BECAUSE TOO DIM BACKUP LAMPS...

PLATINUM VERSION (TOP OF THE LINE MODEL) HAS WIDESPREAD PREMIUM LEATHER DASHBOARD DEFECTS ON BRAND NEW VEHICLES, SO BAD THAT BOTH SHOWROOM NEW REPLACEMENT PREMIUM LEATHER DASHBOARDS ARE ALL DEFECTIVE. I FIRST NOTICED MINE SEVERAL DAYS AFTER PURCHASING MINE IN OCTOBER 2016. IT HAS TAKEN OVER 9 MONTHS WITH GM/CADILLAC CORPORATE INVOLVEMENT TO FINALLY FIND MY 5TH REPLACEMENT DASH THAT DOES NOT HAVE DEFECTIVE LEATHER! THE DEALERSHIP SHOWED ME A BRAND NEW XT5 PLATINUM ON THEIR SHOWROOM FLOOR WITH BUBBLED PREMIUM LEATHER DASH. IT IS ONLY AFFECTING THE XT5 PLATINUM MODELS BECAUSE THE LEATHER IS DIFFERENT. IT IS APPARENTLY A NATIONAL ISSUE.

LOSS OF BRAKES. BRAKE PEDAL WENT TO FLOOR AND CAR WOULD NOT STOP. BRAKE FLUID LIGHT WENT ON. TOWED TO DEALER, FOUND MASTER CYLINDER LEAKING INTO POWER BRAKE BOOSTER. BOTH PARTS REPLACED AND PROBLEM SOLVED THUS FAR. DEALER STATED MUST BE COMMON PROBLEM BECAUSE PARTS WERE BACKORDERED. MILAGE ON CAR IS 8,585 AT TIME OF BRAKE FAILURE. VEHICLE WAS MOVING AT TIME OF BRAKE FAILURE, MY WIFE WAS GETTING READY TO GET ON EXPRESSWAY. NO SIGN OF BRAKE FLUID LOSS WAS VISIBLE.

I HAVE AN CADILLAC XT 5 2017. THE LANE DEPARTURE WARNING DOES NOT WORK AS ADVERTISED. I HAVE SPOKE WITH SEVERAL PEOPLE FROM THE DEALER TO DEALERS REPRESENTATIVE AND REGIONAL MANAGER. AFTER 5 WEEKS THE REGIONAL MANAGER TOLD ME THAT THE LDW WAS WORKING PROPERLY AS DESIGNED. HE OFFERED ME SOME TYPE OF COMPENSATION ( $300 ). HE AGREED THAT I WAS CORRECT THAT THE WAY CADILLAC ADVERTISED THIS WAS INCORRECT AND THANK ME FOR FINDING IT. HE SAID CADILLAC WILL BE CHANGING HOW THEY ADVERTISE THIS OPTION. WELL GREAT WHAT DO I DO WITH A $ 54,000 DOLLAR I PURCHASE THAT HAD FALSE ADVERTISING. I HAVE HAD LDW IN OTHER GM VEHICLES AND KNOW HOW THEY WORK. NOW TO THE PROBLEM, WHEN I GO OVER THE LINE THE SEAT IS SUPPOSE TO VIBRATE OR HEAR A BEEP. I HAVE TRIED TO HAVE EITHER WORK BUT GOING OVER THE LINE OVER 100 TIMES IT ONLY WORKED 5 TIMES. I WAS GOING OVER 40 MILES PER HOUR AND THE LAW WAS GREEN BUT ONLY ALERTED ME THOSE 5 TIMES. ALSO I WAS ABOUT 6 FEET OVER THE LINE EACH TINE IT WENT OFF THOSE FEW TIMES. MY CONCERN IS WHAT HAPPENS IF I NOD OFF OR FALL ASLEEP AND DRIFT OVER THE LINE AND I HIT THE CAR, CURB, TREE OR TELEPHONE POLE. I WAS ALSO TOLD THAT SINCE I HAVE LANE KEEP ASSIST THAT WILL KEEP MY VEHICLE FROM GOING OVER THE LINE. WELL I ALSO TRIED THAT AND THE CAR DOES SLIGHTLY PULL ME BACK IN BUT IF I PULL TO THE RIGHT OR LEFT ON OVER RIDE THE LKA WHERE IS MY WARNING. I CAN NOT BE THE ONLY ONE WHO NOTICED THIS. PLEASE HELP ME

THE RADIO IN THE CAR KEEPS DROPPING SXM SIGNAL WHILE DRIVING DOWN THE STREET OR HIGHWAY OR ENTERING PARKING LOTS AT NEARBY SUPERMARKETS OR OUR LOWES STORE. I HAVE WRITTEN CADILLAC AND AM WAITING FOR THEIR RESPONSE. WHILE NOT A SAFETY ISSUE PER SE, IT IS FRUSTRATING AND NOT EXPECTED ON A CAR THAT COST ALMOST $64,000.

AFTER BACKING OUT OF MY GARAGE, MY XT5 AFTER 3 PREVIOUS BRAKE STOPS TWO WITH STOP SIGNS, THE NEXT STOP THE BRAKES LOCKED UP WITH A SUDDEN STOP. I DID NOTHING DIFFERENT WITH THE 4TH STOP WHEN THE BRAKES LOCKED. I NOTICED THAT THE BRAKE LIGHT WAS DISPLAYED AND NEEDED TO BE PRESSED TO IN ORDER TO DRIVE THE CAR TO REACH A CITY ROAD.

CADILLAC XT5 2017 LUXURY FWD MODEL VIBRATES AT ALL SPEEDS. ACCELERATOR AND STEERING WHEEL VIBRATES. TIRES HAVE BEEN BALANCED AND ROTATED WITH NO IMPROVEMENT TO THE CONSTANT VIBRATION. WATER SLOSHES OUT OF BOTTLE IN CUP HOLDER, JACKET FALLS OFF CLOTHES HOOK IN BACKSEAT, EGGS BREAK IN EGG CARTON ALL DUE TO SIGNIFICANT AND CONSTANT VIBRATION AT ALL SPEEDS.