2017 CADILLAC XT5 Complaints

TL* THE CONTACT OWNS A 2017 CADILLAC XT5. WHILE DRIVING ON THE INTERSTATE AT AN UNKNOWN SPEED, THE VEHICLE WAS INVOLVED IN A HIT AND RUN CRASH. THE EXTERIOR PASSENGER SIDE REARVIEW MIRROR WAS CLIPPED AND DAMAGED BY ANOTHER VEHICLE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE CONTACT ATTEMPTED TO CALL THE DEALER, BUT DID NOT RECEIVE A RESPONSE. THE FAILURE MILEAGE WAS 10,000.

RANDOMLY, AFTER STARTING THE VEHICLE AND MOVING THE SHIFT LEVER TO REVERSE, THE EMERGENCY BRAKE INDEPENDENTLY SETS SUCH THAT PARK IS DISPLAYED ON THE DASH AS WELL AS REVERSE. IN OTHER WORDS, THE VEHICLE IS IN BOTH REVERSE AND PARK SIMULTANEOUSLY AS DISPLAYED ON THE DASH DISPLAY. HOWEVER, I AM TOLD BY GM THAT THE PARK DISPLAYED ON THE DASH IS REALLY INDICATING THE EMERGENCY BRAKE IS SET AND THAT THE TRANSMISSION IS NOT IN PARK. IF THE VEHICLE CAN INDEPENDTLY SET THE EMERGENCY BRAKE WHEN MOVING THE TRANSMISSION OUT OF PARK, CAN THIS HAPPEN WHEN THE VEHICLE IS IN MOTION? IF SO, A DISASTROUS ACCIDENT COULD OCCUR.

THE CARS AUTO SHUTOFF SHUTS OFF THE INSTANT THAT THE CAR STOPS, AT STOP SIGNS, THE CAR SHUTS OFF CAN THEN STARTING TO PRECEED HESITATES AS IT STARTS. THIS COULD CAUSE A MISJUDGEMENT IN THE ABILITY TO ENTER THE TRAFFIC FLOW AND RESULT IN AN ACCIDENT. THE FEATURE IS NOT ADJUSTABLE.

TL* THE CONTACT OWNS A 2017 CADILLAC XT5. WHILE DRIVING APPROXIMATELY 20 MPH, THE DRIVER'S SEAT MADE A SNAPPING AND CRACKLING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE SEAT FRAME WAS REPLACED; HOWEVER THE FAILURE RECURRED. IN ADDITION THE CONTACT STATED THAT THE REAR PASSENGER WHEEL MADE A KNOCKING NOISE WHEN THE VEHICLE DROVE OVER A BUMP OR MAKING TURNS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,800. UPDATED 02/14/17*LJ *CN

I WAS DRIVING IN TRAFFIC, ABOUT 45MPH, WHEN THE PARKING BRAKE CAME ON, I GOT A CHECK ENGINE LIGHT, SERVICE BRAKE ASSIST, SERVICE STABILITRACK AND ONE OTHER LIGHT ON. I MANAGED TO KEEP IT RUNNING ENOUGH TO NOT GET REAR-ENDED, BUT IT IS NOT SAFE. THE DEALER NOW HAS IT, AND I AM IN A LOANER. THE CAR HAS LESS THAN 2000 MILES ON IT, AND THIS IS THE SECOND CHECK ENGINE LIGHT (THE FIRST DID NOT INVOLVE THE PARKING BRAKE), BUT THE DEALER DID NOT FIND A CONCRETE PROBLEM FOR THE LIGHT. IS THIS GOING TO TURN INTO A RECURRING PROBLEM? IT IS VERY DEFINITELY NOT SAFE.

DEFECTIVE UPPER DASHBOARD HAS LARGE BALLOONED AREA IN CENTER WHERE ADHESIVE EITHER FAILED OR WASN'T APPLIED AND LOWER DASHBOARD HAS DEFECTIVE LUMP UNDER MATERIAL. THESE DEFECTS SHOULD NEVER HAVE LEFT THE FACTORY. POOR QUALITY CONTROL. BOTH DASHBOARDS ARE TO BE REPLACED BY DEALER.

MULTIPLE ISSUES WITH GARAGE REMOTE CONTROL BUTTONS NOT FUNCTIONING. ISSUE WITH DRIVER SEAT NOT VIBRATING WHEN VEHICLE VENTURES OUT OF LANE WITH "LANE ASSIST" FEATURE ON. VEHICLE SHUT DOWN WHILE DRIVING ON HIGHWAY SENDING MULTIPLE WARNINGS ABOUT ENGINE MALFUNCTION, PARKING BRAKE ON, ETC.

TL* THE CONTACT OWNS A 2017 CADILLAC XT5. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000.

TL* THE CONTACT OWNS A 2017 CADILLAC XT5. WHEN DRIVING IN THE SUN AT ANY SPEED, THE WINDSHIELD ACTED LIKE A MIRROR AND CAUSED EVERYTHING ON THE DASHBOARD TO REFLECT ONTO THE WINDSHIELD. THE DRIVER'S VISION WAS OBSCURED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS A SAFETY ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE. THE FAILURE MILEAGE WAS 250. ..UPDATED 11/21/16 *BF UPDATED 12/13/16.*JB

THIS CAR WAS SOLD TO ME WITH A DRIVER AWARENESS PACKAGE THAT INCLUDES LOW SPEED FRONT BRAKING AND I AM UNABLE TO GET IT TO WORK, A SALESPERSON DROVE THE CAR AND COULD NOT GET IT TO WORK AND A CADILLAC MECHANIC AT LINUS CADILLAC IN VERO BEACH, FL. DROVE THE CAR AND COULD NOT MAKE IT WORK.. THE CAR HAS BEEN TO TWO DEALERSHIPS FOR THIS ISSUE AND THE LAST DEALER MECHANIC AT LINUS ADVISED ME THAT THE SYSTEM IS NOT WORKING. CADILLAC DENIES THIS AND CLAIMS THE SYSTEM CANNOT BE TESTED BUT THAT IT IS IN THE CAR AND WILL WORK. I HAVE NEVER HEARD OF ANY SUCH THING. I HAVE TO MUCH DOCUMENTATION ON THIS ISSUE TO ATTACH BELOW. VIDEOS, E MAILS TO AND FROM THE DEALER SERVICE DEPT, ETC.