2018 CADILLAC XT5 Complaints

The contact owns a 2018 Cadillac XT5. The contact stated while driving at various speeds, the vehicle stalled. The contact stated all of the warning lights were illuminated on the control panel. The vehicle was taken to the local dealer on three different occasions where it was diagnosed with nothing needing to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 80,264. Consumer stated vehicle completely shuts off and on without no codes or error messages.

while driving my vehicle, the rear portion of the sunroof suddenly just exploded, with the glass completely shattering. it sounded like an explosion. There were no exterior causes for this...just a release of pressure that was inherent in the window from manufacturing. there was no other damage to the vehicle. i was on a wooded part of the road, so nobody was around to throw an object, and there was no vehicle in front of me to kick up some sort of road debris.

The accelerator on the car started to excel and shift in traffic where I had to pull over. Over the last few months the car has had some electrical issues with the braking and collision alerts going off and the car stopping which the dealer said they couldn't find the problem. Also the brakes since purchasing the vehicle has had to be switched out several times and now the parking brake light is on after being repaired 2 times. This car is definitely unsafe and the dealer insist it is.

CAR HAS TWICE ATTEMPTED TO ACCELERATE WHEN NOT GOING VERY FAST AS IF IT WAS ATTEMPTING TO GET BACK TO WHAT THE CRUISE CONTROL WAS SET FOR. CRUISE CONTROL WAS NOT ON AND I HAVE NEVER USED IT SINCE I PURCHASED THE CAR. IT DOES NOT WANT TO STOP ACCELERATING WHEN I TAP THE BRAKE AND HAVE HAD TO BRAKE SEVERAL TIMES TO GET THE ACCELERATING TO STOP. BOTH TIMES I WAS IN TRAFFIC BUT NOT GOING VERY FAST AS I WAS ACCELERATING FROM BEING STOPPED AT LIGHT. THERE WAS NO ACCIDENT AS I WAS ABLE TO GET THE VEHICLE UNDER CONTROL AND EVENTUALLY TO HAVE THE ACCELERATING STOP. I TRIED TO CALL THE CADILLAC CUSTOMER SERVICE NUMBER BUT WAS UNABLE TO GET THROUGH DUE TO THE HOLIDAYS. I INTEND TO TAKE IT TO SERVICE PLACE TOMORROW TO CHECK IF THE THROTTLE MIGHT BE DIRTY OR DEFECTIVE BUT AM WONDERING IF THERE MIGHT BE SOMETHING WRONG WITH THE SOFTWARE CONTROLLING THE FEATURES OF THE CAR.

TWO ISSUES INVOLVING THE BRAKES. FRONT BRAKE PADS SQUEAK WHEN MOVING SLOWLY, ESPECIALLY IN THE MORNING OR WHEN MOVING IN A DRIVE THROUGH LINE. THE SECOND IS THE BRAKE PEDAL LOSES PRESSURE OVER NIGHT OR EXTENDED PERIODS OF NON-USE. IT DOES NOT OCCUR EVERY NIGHT. BRAKE PEDAL IS DIFFICULT TO PUSH TO START THE CAR.

TIRES ON GM VEHICLES, INCLUDING MINE, HAVE BEEN SOLD WITH DERELICT TIRES MANUFACTURED BY MICHELIN. I WAS RECENTLY TOLD THAT MY TIRES WOULD NOT PASS INSPECTION AR 26,000 MILES. TODAY I WAS TOLD BY A RELATIVE THAT THEY WERE TOLD THE SAME AND THEIR TIRES HAVE ONLY 16,000 MILES ON THEM. WE HAVE BOTH BOUGHT NEW TIRES THROUGH THE DEALERSHIP UNDER A DISCOUNTED PLAN BY GM BECAUSE OF THIS ISSUE. I FIND IT ABSURD AT ANY COST THAT I WOULD BE RESPONSIBLE FOR THIS MONETARY RESPONSIBILITY DUE TO THE MANUFACTURER OF THE TIRES AND GM KNOWING OF THE POOR QUALITY OF THESE TIRES. WHY WEREN'T WE ADVISED OF THIS TIRE ISSUE AT POINT OF PURCHASE ? THIS SEEMS LIKE A 'SCAM' TO RIP OFF THE CONSUMER.

I WAS STOPPED BY A ROAD CREW. THERE WERE 3 CARS IN FRONT OF ME AND AS I WAITED FOR THEM TO LET US THROUGH ABOUT 10 CARS WERE STOPPED BEHIND ME. I WAS LISTENING TO THE RADIO WHEN I HAD THE WEIRD SENSATION THAT I WAS GOING BACKWARDS INSTEAD OF BEING STOPPED. I LOOKED AROUND, REALIZED I WAS GOING BACKWARDS AND WENT TO HIT THE BREAK BUT MY CAR HAD ALREADY HIT THE CAR BEHIND ME. THE MAN IN THE CAR BEHIND ME TOLD THE POLICE OFFICER THAT RESPONDED THAT HE DID NOT SEE BACK UP LIGHTS OR ANY INDICATOR THAT THE CAR WAS IN REVERSE. I DIDN'T TOUCH THE GEAR SHIFT. THERE IS NO REASON FOR THE CAR TO GO IN REVERSE. THE PHOTO BELOW SHOWS THE DAMAGE DONE TO THE CAR MY VEHICLE HIT.

2ND TIME THIS ISSUE OCCURRED. 1ST TIME WAS IN 2019 AND IT TOOK TWO WEEKS FOR THE DEALERSHIP TO FIGURE OUT IT WAS THE BATTERY. WHILE DRIVING THE CAR, THE ELECTRONICS GO CRAZY, THE ENGINE STOPS FOR A SPLIT SECOND, BRAKES ARE LOST FOR A SPLIT SECOND, CRUISE CONTROL TURNS OFF, EVERY POSSIBLE ALARM DISPLAYS ON THE DASH. THE DASH BEEPS, ALL OF THE LIGHTS FLASH, THE SPEED/PRESSURE/TEMPERATURE NEEDLES GO TO 0, THE AIR CONDITION TURNS OFF, ETC. ALL OF THIS OCCURRED WHILE I WAS DRIVING 60MPH ON A HIGHWAY. I QUICKLY PULLED OFF TO THE SIDE OF THE ROAD. SINCE THIS HAS OCCURRED BEFORE, I TOOK OUT MY PHONE AND TURNED ON THE VIDEO. I STARTED DRIVING AGAIN AND THE SAME ISSUES ABOVE STARTED OCCURRING AGAIN. THE VIDEO IS TOO LARGE TO UPLOAD - 90MB. I CAN SEND A ONEDRIVE LINK IF NEEDED. *TR

SEVERAL MONTHS AGO, AFTER WAITING IN LINE FOR TWO MINUTES WITH THE TRANSMISSION IN D AND THE VEHICLE IDLING, I STARTED TO DRIVE FORWARD. SUDDENLY THE VEHICLE CAME TO A SHUTTERING STOP. APPARENTLY THE TRANSMISSION SHIFTED ITSELF INTO P. RECENTLY THIS HAPPENED AGAIN BUT IT OCCURRED WHEN I WAS BACKING OUT OF MY GARAGE. I AM CONCERNED THAT THIS SELF SHIFTING INTO P MAY OCCUR WHEN I AM TRAVELLING AT SOME SPEED AND RESULT IN AN ACCIDENT. I HAVE BEEN TO MY LOCAL CADILLAC DEALER BOTH TIMES AND THEY SAY THE VEHICLE IS SAFE AS IS. BUT I AM CONCERNED.

TL* THE CONTACT OWNS A 2018 CADILLAC XT5. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE BEYOND 50 FEET OF THE VEHICLE. THE VEHICLE WAS TAKEN TO PATTERSON CADILLAC LOCATED IN WICHITA FALLS, TX, WHERE IT WAS STATED THAT THE LIGHTS PERFORMED AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE DEALER FOUND NO DEFECT WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 300.