2013 CADILLAC XTS Complaints

THE SUSPENSION OF THE VEHICLE GIVES OUT AND A CORNER OF THE CAR WILL SLAM TO THE GROUND WHILE DRIVING. IT CAN BE DANGEROUS WHEN DRIVING ON THE FREEWAY. YEAR OVER YEAR WE HAVE HAD THE " SERVICE LEVELING SYSTEM " ERROR COME UP FOR OUR VEHICLE. IT IS NOT ONLY EXPENSIVE BUT DANGEROUS TO DRIVE NOT KNOWING WHEN THE SUSPENSION WILL GIVE OUT. DEALERSHIPS HAVE MADE MULTIPLE REPAIRS AND UPDATES TO NO AVAIL. NOTHING SEEMS TO FIX THE PROBLEM.

THE BATTERY CABLE, SPECIFICALLY THE POSITIVE ONE, DOES NOT CONDUCT THE ELECTRICITY FROM THE FULLY CHARGED BATTERY TO THE STARTED, LEAVING THE CAR TO NOT START, OR TAKE MULTIPLE ATTEMPTS TO START. EVEN THOUGH THE BATTERY IF FULLY CHARGED, THE VOLTS MAKING IT TO THE CARE ARE 9-10 VOLTS. VOLTMETER SUGGESTS THAT THERE ARE 12 VOLTS IN BATTERY, BUT ONLY ABOUT 9 IN THE POSITIVE CABLE. I'M TOLD THIS IS A COMMON ISSUE IN THESE MODELS, AND THAT IT'S DUE TO A LOOSELY WOUND CABLE.

I PURCHASED THIS CAR IN DECEMBER, 2019. THE FIRST PROBLEM IS THAT THEY HAD TO CHANGED THE RADIO. THE SECOND PROBLEM WITH THE CAR IS THAT THE HAZARD 4-WAY FLASHER STOPPED WORKING AND WAS ON PERMANENTLY AND BECAUSE OF THAT IT KILLED THE CAR BATTERY. I CALLED THE CADILLAC DEALER AND THEY TOLD ME TO BRING THE CAR IN. I GIT IT JUMPED START AND TOOK IT IN THAT WAS IN AUGUST, 2020. THEY TOLD ME THE SWITCH WAS NO LONGER GOOD AND NEEDS TO BE CHANGED. IT COST ME OVER $400 TO BE FIXED. ON THE DAY I PICKED UP THE CAR I NOTICED IT A SIGNED ON THE DASH BUT I DID NOT KNOW WHAT IT MEANT BUT THE CAR STARTED TO BOUNCE. THE FOLLOWING DAY I WAS ON MY WAY TO NY FROM NY SO I TOOK LOTS OF HIGHWAY, FROM 287, RT 80 AND SO ON INTO LONG BRANCH, NY. ON MY WAY I ALMOST LOST MY LIFE BECAUSE THE CAR WAS BOUNCING OUT OF CONTROL. I CALLED THE DEALER AND REPORTED WHAT HAD HAPPENED. MATTHEW TOLD ME TO BRING BACK THE CAR TO SEE WHAT HAPPED. I LEFT THE CAR FOR COUPLE OF DAYS I THINK IT WAS 8/28/2020. HE CALLED ME ON 9/1/2020 TO LET ME KNOW THAT THE AIR SUSPENSION CONTROL MODULE HAD FAILED AND IT WOULD COST ME OVER $1700.00 TO BE FIXED. SINCE THAT TIME THE CAR HAS BEEN SITTING IN MY DRIVE WAY AND CANNOT DRIVE BECAUSE I DO NOT HAVE THAT MONEY TO GET IT FIX. THE CAR ONLY HAD 56,000 MILES ON IT AND THAT SHOULD NOT HAVE HAPPEN. DOES THIS CAR HAS A DEFECT AND SHOULD BE RECALLED? I AM PAYING CAR PAYMENT AND INSURANCE FOR A DEFECTED CAR. PLEASE LET ME KNOW WHAT I SHOULD DO HERE. I HAVE UPLOADED THE ODOMETER READING AND THE STATEMENT FROM THE DEALER. THANK YOU

VEHICLE RADIO AND DASHBOARD IS COMPLETELY BLACKOUT, STARTED FLASHING AND LATER WENT BLACK IN A MONTH TIME.

I FEEL VERY DISAPPOINTED IN THE RIDE OF MY 2013 CADILLAC. I HAVE THE AIR PRESSURE CHECKED WHICH I AM SHOWING CHANGES DOWN TO 31 29 ETC. IT FEELS LIKE YOU ARE HITTING A SPEED TRAP THAT HAS BEEN DUG OUT .. NOT SURE WHY WHEN GOING ON CITY ROAD IN LAYTON FEELS LIKE IT GOING 30 50 40 MILES AND ON THE FREEWAY IF THERE IS ANY INDENTATIONS IT MAKES ME CRINGE WHEN I SEE A BUMP IN THE ROAD THAT I CANNOT GET OVER. HOW IT RIDES OVER IT? ARE OTHER VEHICLES DO NOT DO IT? SO THERE MUST BE A PROBLEM HAVE NOTICED IT FOR ABOUT 4 MONTHS BUT WE USE ARE OTHER CARS AS WELL SO NOT USING IT ALL THE TIME? I CANNOT AFFORD TO HAVE THIS PROBLEM PLEASE HELP

I BARELY HAVE UNDER 37,000 MILES ON THIS CAR HAVEN'T OWNED IT TO LONG .. AND I AM VERY DISAPOINTED IN THE RIDE OF THE CAR IT FEELS LIKE IF YOU ARE GOING OVER A SMALL BUMP IN THE ROAD LIKE YOU HAVE HIT A GUTTER ALMOST.. I THOUGHT CADILLACS WERE SUPPOSE TO BE THE BEST RIDE.. I THINK THIS SHOULD BE A WARRANTY PROBLEM I THINK IT HAD 35,000 WHEN WE BOUGHT IT WE USUALLY LEAVE FOR THE WINTER SO ITS STORED IN ARE GARAGE. IT CAN BE FREEWAY OR JUST AMONG CITY ROADES JUST WHEREVER THERE IS ANY DEFORMATY IN THE ROAD WHERE ARE OTHER VEHICLES WE DO NOT SEE THIS WE HAVE A GMC TRUCK AND A 2007 HUMMER WE DO NOT FEEL THE BUMPS WITH THEM.. PLEASE HELP

WHILE DRIVING THE AIRBAG LIGHT CAME ON I TOOK IT TO THE DEALERSHIP TO HAVE IT CHECK THEY SAID THE PASSENGER AIRBAG NEED A NEW MODULE AND ALSO WHILE DRIVING THE HAZARDS LIGHT CAME ON AND ALSO CAME ON WHILE PARK IN MY DRIVEWAY

2013 CADILLAC XTS CUE SYSTEM DISPLAY SCREEN HAS SPIDER CRACK THROUGH OUT THE SCREEN. IT DOES NOT RESPOND TO TOUCH. AFTER RESEARCHING THIS IS A COMMON ISSUE AND GM IS DOING NOTHING ABOUT IT! *TR

I HAVE A WARNING SERVICE SIDE DETECTION ON MY DIC AND I TOOK IT TO THE CADILLAC DEALERSHIP AND THEY WANT TO CHARGE ME $1500 TO CHANGE A MODULE IN THE REAR BUMPER. THEY KNOW THAT THIS A COMMON ISSUE WITH A LOT OF GM VEHICLES ESPECIALLY CADILLAC. I WANT TO FILE A COMPLAINT AGAINST THIS AND ASK FOR A RECALL BECAUSE I WAS TOLD THAT IF I DON'T FIX THIS ISSUE IT WILL STOP OTHER THINGS IN VEHICLE FROM WORKING LIKE THE BRAKES OR STEERING WHILE DRIVING THE CAR. THIS IS VERY DANGEROUS AND I WISH SOMETHING IS DONE ABOUT THIS BEFORE SOMEONE GETS HURT OVER THIS ISSUE THAT IS WIDELY KNOWN FROM GM. THANK YOU FOR YOUR TIME AND GOD BLESS.

AFTER DRIVING AROUND TOWN FOR 30 MINUTES, I PARKED THE CAR, SHUT OFF THE ENGINE, GOT OUT TO TALK TO A NEIGHBOR 6 HOUSES AWAY FROM WHERE I LIVE. 10 MINUTES LATER, I GOT BACK IN THE CAR, AND DROVE FOR HOME. THE FIRST LITTLE CRACK IN THE ROAD MADE THE CAR RIDE LIKE A GO CART. AFTER A FEW MORE FEET, I COULD TELL SOMETHING WAS WRONG, SO I PULLED OVER, AND GOT OUT, AND SAW THE REAR OF THE CAR SQUATTING DOWN TO WHERE THE TOP OF THE WHEEL OPENING WAS WAY PAST THE TOP THE THE REAR TIRE. I LEFT THE CAR RUNNING AND COULD HEAR THE AIR COMPRESSOR RUNNING, AND WATCHED TO SEE IF IT WAS RAISING THE REAR END TO A LEVEL POSITION, BUT AFTER 30 SECONDS, IT WASN'T RAISING. SO I GOT BACK IN AND LIMPED HOME, SCRAPING THE STREET AS I TURNED IN TO A SLIGHTLY INCLINED DRIVEWAY, AND PARKED IT IN THE GARAGE AND SHUT OFF THE ENGINE. I GOT OUT TO LISTEN FOR THE AIR COMPRESSOR TO KICK ON AND AFTER 2 MINUTES, IT DID NOT KICK ON, SO I GOT BACK IN THE CAR AND STARTED IT UP, THEN GOT OUT WHILE IT WAS RUNNING , TO HEAR IF THE COMPRESSOR WOULD KICK ON THO RAISE THE REAR END UP TO LEVEL. IT DID NOT KICK ON, SO I SHUT THE ENGINE OFF, AND LET IT SIT FOR AN HOUR, THEN GOT IN IT AND STARTED IT UP, AND GOT OUT TO LISTEN FOR THE AIR COMPRESSOR TO KICK ON. IT DID KICK ON AND I COULD SEE THE REAR END RAISING UP, AND IT CONTINUED TO RUN AND LIFT UNTIL IT WAS BACK TO NORMAL OPERATING LEVEL, AT WHICH TIME THE COMPRESSOR SHUT OFF. I TURNED OFF THE CAR, AND LET IT SIT OVERNIGHT. WHEN I CHECKED IT IN THE MORNING, IT WAS STILL IN THE NORMAL OPERATING LEVEL, AND IT HAS NOT MALFUNCTIONED IN THE LAST 3 WEEKS 200 MILES. IT HAS 70,000 MILES ON THE ODOMETER. I TOOK IT TO THE CADILLAC DEALER AND THEY CHECKED IT OUT, BUT IT DID NOT HAVE ANY CODES TO SHOW WHAT THE PROBLEM COULD BE. THIS IS A VERY DANGEROUS PROBLEM IF IT HAPPENS WHILE DRIVING 70 MPH DOWN THE ROAD, AND BOTTOMS OUT AT THAT SPEED. VERY LEAST IT NEEDS A SAFETY STOP