2013 CADILLAC XTS Complaints

6 MONTHS AFTER I PURCHASED THIS VEHICLE THE CUE SYSTEM COMPLETELY STOP FUNCTIONING SO I HAD THAT REPLACED AT LEE CHEVROLET COSTING AROUND $1000. NOW THE REAR SHOCKS ARE STUCK IN THE UPWARD POSITION CAUSING A RIDE SIMILAR TO A GOCART. THIS IS GOING TO BE MY LAST REPAIR ON THIS VEHICLE THEN IT WILL BE NO MORE CADILLAC'S FOR ME. THIS VEHICLE ONLY HAS ABOUT 80,000 MILES ON IT SO I FEEL GM SHOULD HAVE A RECALL ON THESE CARS IM SURE THEY KNOW ABOUT ALL OF THESE ISSUES WITH A CAR COSTING $50,000 PLUS WHEN IT WAS NEW.

WHILE I WAS DRIVING REAR DROPPED TO GROUND I ALMOST HAD ACCIDENT ON BUSY HWY STOPED THE CAR ON CURB SIDE TO LOOK REAR WAS ALMOST ON GROUND WAIT FOR 10 MINUTES START THE CAR IT WENT UP BUT NOW IT HAPPENS ALL THE TIME AND DEALER DOESN'T KNOW THE CAUSE I SOW MORE THAN 100 COMPLAINE ON THE SAME MODEL AND YEAR CAR I AM HOPING TO NHTSA WILL DO SOMETHING TO MAKE GM FIXED THE PROBLEM. IT HAPPENED LAST DECEMBER AND STILL HAPPENING

TL* THE CONTACT OWNS A 2013 CADILLAC XTS. WHILE DRIVING APPROXIMATELY 25 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO SEIZE. THE DRIVER WAS UNABLE TO TURN THE STEERING WHEEL IN EITHER DIRECTION. AFTER TURNING THE VEHICLE OFF AND RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 57,000. *TT CONSUMER STATED STEERING WHEEL LOCKED UP WHILE DRIVING. HAPPENED TWICE AND TOOK THE CAR TO THE DEALER. SERVICE DEPT TOLD THE CONSUMER THE ENGINE WAS CRACKED CAUSING ENGINE TO MISFIRE CAUSING STEERING TO LOCK UP. CONSUMER TOOK IT TO THE PUTMAN CHEVROLET CADILLAC WAS RUNNING WHEN THE STEERING WHEEL LOCKED UP. THEY REPLACED A CRACKED BOOT THAT RAN FROM THE AIR FILTER HOUSING TO THE THROTTLE BODY. THIS RESULTED IN THE ENGINE LIGHT REMAINING OFF AFTER THEY CLEARED THE CODE AND THE STALLING PROBLEM WAS CORRECTED.*JB

MY CAR HAS ABOUT 84K MILES AND THE STRUTS ARE SHOT. I HAVE A 2003 TRUCK WITH WAY MORE MILES....NO PROBLEM. I UNDERSTAND A LOT OF PEOPLE ARE HAVING THIS PROBLEM AND EACH STRUT IS ABOUT $700

THE CADILLAC ELECTRIC CUE SYSTEM SCREEN MALFUNCTIONS CAUSING THE OPERATIONAL SYSTEM TO SHUT DOWN. THIS INVOLVES THE HEATING, NAVIGATION SYSTEM ETC... THIS HAS BEEN AN ONGOING ISSUE WITH CADILLAC SINCE 2013. THE ONLY WAY THAT THEY WILL REPAIR THE SYSTEM IF IT IS UNDER WARRANTY.

BRAKES SQUEAL WHEN VEHICLE PLACED IN REVERSE ON INITAL MOVEMENT AFTER SETTING ALL NIGHT (INTERSTATE BATTERY) BATTERY DRAINED TOTALLY DEAD AFTER 1 YEAR OF SERVICE ON NEW BATTERY. CAR WAS DRIVEN TO STORE, PARKED, AFTER SHOPPING THE CAR WAS DEAD WOULD NOT CRANK. NOTHING WAS LEFT ON TO DRAIN-----MECHANIC SAID IT WAS INHERANT ON SOME VEHICLES.

THE NAVIGATION SYSTEM IN MY 2013 CADILLAC XTS IS INOPERATIVE. CADILLAC HAS KNOWN ABOUT THIS ISSUES SINCE 2013. THE SCREEN CRACKS AND THE NAVIGATION AND HEATER CONTROLS DO NOT FUNCTION. YOU CAN SEE SOME OF THE COMPLAINTS ON THIS WEBSITE - WWW.FRESHCADILLAC.COM/-CUE-TOUCH-SCREEN-NOT-WORKING

REAR SUSPENSION COMPLETELY LOWERED TO THE GROUND WHILE RUNNING. DEALERSHIP STARTED THIS WAS DUE TO A BURNT LEVELING SYSTEM. AT THE SAME TIME, THE CUE SYSTEM DISCONNECTED TO WORK AS IT SHOULD. VEHICLE HAS 68K MILES. AFTER FIXED, NOW THE GETS STUCK IN THE UP POSITION OFTEN. DEALER THEN REPLACE THE FRONT STRUT SINCE THEY CLAIMED THIS WAS CAUSING THE ISSUE. VEHICLE STILL WITH THE SAME ISSUES EVENT AFTER SEVERAL VISITS TO THE DEALER TO RE-LEVEL THE VEHICLE.

IN THE LAST TWO YEARS THE CAR RANDOMLY HAS A COMPLETE POWER FAILURE AND LOSS OF POWER AND ELECTRICAL WHILE DRIVING. WITHOUT WARNING THE ENGINE SHUTS DOWN AND ALL LIGHTS, DASH PANEL, POWER STEERING, POWER BRAKES, ETC COMPLETELY SHUT DOWN REQUIRING THE CAR TO COAST TO A STOP AND PUT INTO PARK AT WHICH TIME THE CAR WILL RESTART. THIS HAS HAPPENED APPROXIMATELY 10 TIMES IN THE LAST TWO YEARS. THE DEALERSHIP INFORMED ME IT WAS AN ISSUE WITH THE BATTERY AND REPLACED BUT OCCURRED AGAIN A MONTH LATER AND THEY HAD NO CODES TO INDICATE WHAT WAS HAPPENING. ON TWO OCCASIONS THE CAR LOST POWER IN HEAVY TRAFFIC AND WOULDN'T START FOR 10 MINUTES AT WHICH TIME IT SUDDENLY HAD POWER WITH THE RADIO AND LIGHTS TURNING ON AGAIN. LOOKING ONLINE I'VE FOUND NUMEROUS ISSUES SIMILAR TO MINE WITH 2013 MODELS BUT NO FIXES HAVE BEEN FOUND. THIS IS EXTREMELY DANGEROUS TO HAVE HAPPEN DRIVING IN HEAVY TRAFFIC AND SUDDENLY HAVE NO POWER, ESPECIALLY WITHOUT POWER STEERING OR BRAKES REQUIRING LONGER STOPPING DISTANCES, AND TIME TO ATTEMPT TO STEER TO THE SHOULDER.

TL* THE CONTACT OWNS A 2013 CADILLAC XTS. THE CONTACT STATED THAT THE TOUCH PAD ON THE INSTRUMENT PANEL FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO FITZGERALD CADILLAC ANNAPOLIS (34 HUDSON ST, ANNAPOLIS, MD 21401, (301) 261-8246) WHERE THE CONTACT WAS INFORMED THAT THE TOUCH SCREEN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 19,000. *TT*JB