CADILLAC Complaints
View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2022 CADILLAC ESCALADE ESV- smithtown , NY
Hi at April 28 around 10.30 pm I was driving Longisland highway city to Hamton’ before exit 70 my engine stopped suddenly I was on the left line trafic coming behind me i barely controlled my car pull over very hardly right side and called police I have recorded 911 officer help me to tow my car it was dar and not safe area now car at the dealership smithtown king of Cadillac dealership
Source: NHTSA WEB SITE -
2021 CADILLAC ESCALADE- Carmel, IN
1st incident - Car stalled at a red light and had to be towed for repair. It was determined to be the fuel injector pump. No lights came on and there was no indication of an issue prior to it stalling. 2nd incident - On the intestate it started making a rattling noise and felt like it was losing power. No lights came on to indicate any issue. Luckily we were able to exit the interstate but it stalled on the middle of the exit ramp. We were 5 hours away from home and it was towed to the nearest Cadillac dealership. They had the car for approximately 2 months and replaced the engine. 3rd incident - the car was back 2 weeks from the engine replacement. For 1 of these weeks it sat in the airport garage. When it was turned back on after sitting for a week the check engine light came on. I was able to make it home from the airport but it stalled out in our driveway and had to be towed again. It was determined it was the fuel injector pump and it was replaced again. The pump was only about a year old.
Source: NHTSA WEB SITE -
2019 CADILLAC CTS- Jonesboro, GA
I believe it’s the transmission it’s not changing gears like it supposed to only have 52,000 miles on the dash. It’s have to be defective. No Incident
Source: NHTSA WEB SITE -
2021 CADILLAC ESCALADE ESV- Orlando, FL
The vehicle experienced a catastrophic engine failure while it was being driven, according to the renter who had it through Turo. It broke down and stalled at a stoplight. I then had it towed to a Cadillac dealership in Cocoa Beach. After inspection, the dealership informed me that the engine had seized and provided a replacement estimate of over $16,000. Because of the high cost, I chose to take the vehicle to a reputable local repair shop (Fastlane Automotive). They quoted me a lower price of approximately $11,000. The engine is currently on order but is backordered at the moment and its currently parked up there. I firmly believe this engine failure is connected to an active recall affecting this vehicle.
Source: NHTSA WEB SITE -
2016 CADILLAC ESCALADE- Elmira, NY
There is a known issue with this year and other model years of the lifters going bad inside the engines. I personally had this happen and heard about several other cases. This notice stems from the recent news release of 2021 and on model years being affected. This repair cost me roughly 5,000 dollars and I nearly drove off the road once the engine failed.
Source: NHTSA WEB SITE -
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2018 CADILLAC ESCALADE ESV- Hutto, TX
There was an internal failure in the engine causing loss of power, misfire, and loud knocking from inside the engine. Check engine light came out and the car was shut-off and towed to a repair facility. The facility found metal shavings in the oil filter and said the engine needs to be replaced. I became aware of an open recall (25V-274) on the same engine for model years 2021-2024, and think the same manufacturing defect may be responsible for the failure in my 2018 model year. My mechanic tells me his small shop has seen this problem with four other vehicles with the same engine.
Source: NHTSA WEB SITE -
2018 CADILLAC ESCALADE ESV- Miami, FL
The contact owns a 2018 Cadillac Escalade ESV. The contact stated that while driving at various speeds, the steering wheel was stiff, and the vehicle lost automotive power and failed to exceed 35 MPH while driving. The contact stated that occasionally the vehicle failed to properly shift to driver(D) from park(P). The contact stated that the check engine, low oil pressure, and TPMS warning lights remained illuminated. The vehicle was towed to a local dealer where the vehicle was diagnosed, and the contact was informed that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 104,107.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2019 CADILLAC ESCALADE- Kiln, MS
I currently own a 2019 Cadillac Escalade with a 6.2L V8 gas engine problems. We have issues with knocking or banging sound from the engine, the check engine light turns on and other engine performance issues like abnormal shifting, hesitation or reduced propulsion it has caused engine failure to my vehicle and it cannot be driven so it has been sitting up and I am still payment a note on the vehicle that I cannot drive or fix because of the cost. My vehicle has been sitting in my garage for 2 years with this issue due to it costing over 10,000 to fix. There has been a recall on the engines in the 2021-2024 Cadillac Escalades but not a 2019. I hope someone can please help me with resolving this issue. Please feel free to contact with us: [XXX] at [XXX] or [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2023 CADILLAC XT6- MELBOURNE, FL
i WAS INFORMED DURING A DEALER OIL CHANGE THAT THE TOE LINKS ON THE REAR WHEELS NEEDED TO BE REPLACED. WHY IS THIS NOT COVERED UNDER THE BUMPER TO BUMPER WARRANTY?
Source: NHTSA WEB SITE -
2016 CADILLAC ESCALADE- Rockford, IL
Engine problems with 6.2 loss of power rod in engine and crankshaft went out. Took into to shop and and shop varified all issues. Check engine light came on dash board. I noticed they have a recall on the newer vehicles with the same issues as what my vehicle has.
Source: NHTSA WEB SITE