CADILLAC Complaints

I drive it from Gilbert Az to San Diego California The car lost power all of sudden Almost killed with my family I left at dealer in California and went back to Gilbert Arizona No diagnosis yet by dealer But I suspect gas pump failure Reported on Internet that Cadillac Recalled some 2021 Escalade For gas pump failure But there is no recall on my car It is now at Simpson GMC Cadillac dealer Buena Park California

Unbeknownst to me, the 2010-2015 Cadillac SRX is prone to moisture in the headlights. We just bought a used 2015, and as night came, we went for our first evening drive, and the low beams are extremely dangerously dim. It looks like they weren’t even on. Searching the internet on how to fix the problem, I came across what seems to be a ridiculous amount of unsatisfied customers with the same problem and Cadillac refusing to help or recall with a different replacement, since replacing with the same damaged part, just happens again with the moisture problem. There’s even been a lawsuit, which was thrown out by the judge. If a driver has a blown bulb anywhere in their car, they are given a warning to replace or a ticket if they don’t. How do we replace something that’s going to fail again, because of a defective manufacturer part? Doesn’t seem fair, and I for one will be driving with my high beams, so that I can see at night, after spending my hard earned money on what i think is a great and reliable car made by a company like Cadillac. Very disappointing to read all the neglected customers just trying to have a defective part be recalled and made right by such a huge company. There was also a reimbursement program that people struggled with getting reimbursed if it wasn’t done exactly how they stated. This need your attention please. Cadillac/GM needs to recall all srx headlights and replace with newer and non defective ones before someone gets killed because of the dangers of extremely low dimming and defective lighting SAFETY FIRST

The contact owns a 2007 Cadillac SRX. The contact stated while his mom was driving on a hot day, upon attempting to remove the key from the ignition, the vehicle failed to turn off. While in accessory mode, the vehicle failed to turn off. There were no warning lights illuminated. The vehicle was taken to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 80,000.

I was driving down the road going Bout 29 miles per hour when I heard a big boom. It sounded ND felt like I had hit something . So I slowed down and pulled over to the side of the road put the car in park looked underneath nothing was there . I then preceeded to my at. Which thank God was only another block away .I started going only going maybe 5 miles per hour at this point because it sounds like I'm dragging like metals on the ground . When I got to my apt. I went to park the car when I went to put it into park it would not go when I went to reverse it would nit go it still went into drive and thTs it and even getting it into driveyou really had to push it and it felt like the tires were going to wobble off , I mean bye this time it just felt like the car was gonna fall apart shaking abd wobbling all over because I kept trying g to go from drive to neutral to get it to go into park but it didn't budge I had to leave it in neutral and put on the emergency break and shut the car off leaving my key I side cause it wS stuck due to the car not going into park. When I came out of my apt. I wS just frazzled I didn't understand whT wS going on she hD been running beautifully. But I did remember when I first test drove her I had told the sales man she had felt like I wS pulling something she wS kinda hesitant to excelerate . He assured me she's had a 5 star inspection and the whole cars under warranty ND he works on cadillacs himself . Yada Yada Yada. I had called. Friend to come help me tow her home . He tried to get her to manually go into drive but it still wouldn't budge he thought maybe the shift link u til we got her home it was the drive shaft it had sheered off all the bolt one half was on the one part the other part of the bolt were broke off where it connected to the tyranny. He said you can't replace this with out trying to back our the bolts but there metric bolts and would be hard to find . And I would just be better off with a new driveshaft.

While driving in normal street conditions, the dashboard lit up and all the lights came on. Traction control, stability control, check engine light, tire pressure, brake, ABS all lit up. The digital dash showed two errors: 1. Forward Collision System Unavailable and 2. Steering assist is reduced, drive with care. I noticed that steering became much more difficult and braking was extremely difficult. When coasting to a park, my car would not engage the e-brake unless I shut the car down at first and then re-started it. This is the second time this has happened to me, the first time was 4 months ago and the Cadillac dealership already tried to fix the problem by replacing a brake control module. Clearly they did not fix it and now I do not feel safe in the vehicle. The problem is not easily reproducible as it comes on randomly while driving (I was literally cruising in 5th gear). My car is a manual transmission if that makes a difference, so the e-brake is pretty vital. Uploaded are pictures from 4 months ago when the problem first happened and I was stopped at my house. The last picture was from yesterday while I was driving and the issue re-occurred. I have dropped off my car today at the dealership for them to look at again.

In April 2023 I was backing out of a parking space when a message displayed on the dash that “The Parking Assist Have Been Blocked, See Owner’s Manual “. In this event there were pedestrians walking behind my vehicle and if not for my cautions always while backing could have caused an accident. This has since been intermittently happening and I have taken it in to the dealer 2 times without repair.

The contact owns a 2023 Cadillac XT6. The contact received notification of NHTSA Campaign Number: 23V172000 (Power Train) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Cadillac SRX. The contact stated while driving 70 MPH, the low-beam headlights failed to provide adequate illumination while driving. The contact activated the high-beam headlights to be able to see the roadway. No warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.

When the vehicle first starts, the headlights go through some sort of leveling routine and the light spread seems to illuminate a reasonable distance ahead of the vehicle. However, over as short as a few minutes of driving, the headlight seems to droop significantly and can result in only a very short section of road being illuminated ahead of the vehicle. This makes it very dangerous to drive at night as not enough of the road is illuminated ahead of the vehicle. The headlight throw pattern is not always uniform and there may appear to be something like a notch in the light pattern. This does not seem related to adaptive forward lighting as I do not see an active change in the light pattern based on driving.

The aim of the headlight beams droops over time to dangerous low level where the headlings barely light beyond 30 feet. The highlights would re-level and re-adjust the aim at restart, but they would start drooping to dangerous low level within 10 mins of driving.