CADILLAC Complaints

Rear trunk/hatch lid: I had pressed the switch on the hatch lid to cause closing. At this point my wife walked too close to the closing hatch and it hit her, and continued to close, causing a gash on her forehead. I am of the belief that any contact made by the hatch and a foreign object will cause the hatch to reverse its closing action.

While reversing at a downward slope, sudden strong braking will occur. It does not always happen but when it does it is very alarming and loud. I’m guessing something is wrong with the Automatic Emergency Braking system. There is no warning prior to it happening. I fear these occurrences may cause an accident if I’m not wanting to brake at that moment. I have made Michael Hohl Dealership in Carson City NV aware of this issue but they don’t have a remedy for the problem.

The backup camera has no guidelines. GM has a bulletin but no fix and has not issues a recall. Document ID is 6153943. My dealer has told me they cannot do anything. This is a brand new car! Here is link to forum where frustrated owners have discussed the issue: https://www.cadillacforums.com/threads/backup-camera-grid-lines.1124433/ Here is link to youtube video to illustrate the issue: https://www.youtube.com/watch?v=uUYXcroezZE

Head light on my 2016 SRX is getting water inside the lens and dimming and burning out the bulbs the temporary fix is to replace the whole light unit at a cost of 3000.00 with the same defective part that will re-create the issue at a later date. There needs to be a recall on this defected it is not the fault of the consumer and the consumer should not bear the expense of an factory default PP

Engine light is on solid. Veichile did stall while driving at Highway and vehicle will shake stop at red light. Noise when vehicle moving.

The contact owned a 2015 Cadillac Escalade. The contact stated while driving approximately 30 MPH, the contact fell asleep and rear-ended another vehicle causing a three-car chain reaction. The contact stated that the front end hit the other vehicle squarely on the rear bumper. The front bumper and hood were crushed back to both front tire wheel wells. The front passenger side tire had sheared off. The contact stated that both sets of air bags did not deploy. The contact stated that both her knees were bruised, also bruising on her chest, both arms, and a bruise under her right eye. Her passenger suffered bruising on his chest, both arms and knees. The contact had not received medical attention. The police were on the scene and filed a report. The vehicle was undrivable and towed to an impound lot. The contact was not aware of the condition of the other vehicles. The contact had been advised by her insurance provider that the vehicle was a total loss. The manufacturer had not been informed of the failure. The failure mileage was approximately 62,000.

General Motor's design oversights irreversibly damaged the rear differential carrier of my 2014 Cadillac CTS4 around 75,000 to 80,000 miles. Unfortunately, there is no prior indication of the rear differential carrier assembly leaking fluid or damaging the bearing. Only after the problem occurs, the rear differential assembly starts to make a whining sound that can be heard in the cabin of the vehicle. Unfortunately, the whining sound is a clear indicator that the rear differential assembly is damaged irreversibly. The lack of differential fluid in rear differential carrier assembly can lead to a catastrophic failures. The complete failure of the rear differential assembly would result in internal gears seizing up and locking of the rear wheels. Likewise, there is no prior indicators of when the rear wheels will seize up. On highways speeds, this problem can create dangerous and even life threating conditions to the occupants of the vehicle as well as the other motorists sharing the road.

The contact owns a 2015 Cadillac SRX. The contact stated that while depressing the brake pedal, a squeaking noise was present coming from the front of the vehicle. The vehicle was taken to the local dealer who replaced the front brake pads and rotors, but the failure continued. Additionally, while driving at night with the low beam headlights activated, the headlights were extremely dim, making visibility extremely difficult while driving. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 40,700.

The Sub frame has a crack where it connects with the control arm I posted a picture in the forum group for Cadillac owners of the same vehicle and over 20 owners I’ve counted have the same crack in the same location it has unfortunately failed for some members already. I fear that this was an engineering flaw that needs to be taken care of or examined before some one can get seriously hurt or lose there life by having the sub frame fail causing the control arm of the front wheel to fall off I have multiple pictures of separate vehicles that have the same crack and even one that fully broke apart at the same location. Please take a look at this as this I fear could break at any time and I fear many Cadillacs are driving around with this same engineering flaw

My suv has a noticeable sometimes unsafe lag in the transmission Sometimes 3-4 sec lag Had in dealership shop 2-3 times they cannot reproduce they say. There was a recall for this very issue in 2014. Says recall was performed but obviously did not fix it. It is now out of Warrenty and still lagging