CADILLAC Complaints

Rear differential has given out this is the second one so far there should be a recall on these models. 4 door base model sedan. 2.0

The contact owns a 2005 Cadillac CTS. The contact stated while driving approximately 45 MPH, the SRS warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 14V394000 (Electrical System). The approximate failure mileage was 118,000.

2015 CADILLAC CTS. CONSUMER STATED THAT THE EXHAUST WAS DAMAGED WHILE HAVING A SAFETY RECALL N192279370 REPAIRED.

Continuous Struggle with the performance of my vehicle’s headlights. I feel like I am driving blind at night unless I turn my Brights on. I have a 2015 SRX and my low headlights are really dim. My 2015 SRX HEADLIGHTS are pretty useless, I got the lens cleaned up and they are not clouded but the light is so dim making it unsafe for me to drive at night. I did some research and found there has been a class action lawsuit filed over Cadillac SRX headlight performance and there are numerous complaints on this by so many frustrated Cadillac owners. My dealer is asking for $1700 to fix the headlights. I feel this is a safety issue and GM should be responsible to resolve the issue. The problem exists from day 1 since I bought the car.

The contact owns a 2007 Cadillac DTS equipped with General Tires, Tire Line: Exclaim HPX A/S (Alpha Sierra), Tire Size: 235/55/R17, DOT Number: A37AWBXP3317. The tire was a replacement tire. The contact stated that while driving 40 MPH, the front passenger’s side tire experienced a blowout as a result the vehicle landed in a ditch. The contact stated that the sidewall was separated; however, the tread belt was intact. The contact stated that he changed the tire and was able to drive on the spare tire. The tire was not taken for inspection. The contact stated that he called the tire store and was advised to contact the manufacturer. The manufacturer was contacted and informed the contact that the tire was not included in NHTSA Campaign Number: 21T001000 (Tires) as the DOT number was out of scope. The approximate tire failure mileage was 10,000. The approximate vehicle failure mileage was 140,000.

The contact owns a 2017 Cadillac ATS. The contact stated that while driving approximately 75 MPH and attempting to stop the vehicle, the brake pedal was very stiff and hard to depress causing the braking distance to be extended. The contact drove off the roadway to avoid a collision and activated the parking brake and shifted to park(P) causing the vehicle to come to an abrupt stop. During the failure the “Service Brake Assist" message was displayed. The vehicle was towed to the local dealer. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The failure mileage was 50,098.

Complaint: pertaining to 2007 Cadillac DTS as mentioned above.i purchased this used car with 70,000 miles in 2018.when purchased the first problem was stabiltrack light came on so took it back to dealer to be fixed under dealers 90 day warranty plus brake lights weren't functioning properly.perhaps a year later I had a yaw replaced that controls the stabiltrack.ive been having this stabiltrack since vehicle was purchased as of 05/15/2022 this problem has occurred again and is expensive repair.i feel this is a safety issue because it controls steering in inclimate weather conditions.

The contact owns a 2010 Cadillac SRX. The contact stated that there was water inside the headlamp housing. While driving at night, the headlights failed to produce adequate lighting; the hi-beam headlights was needed for safe nighttime driving. The vehicle was taken to the local dealer where it was diagnosed; however, the diagnostic result was unknown. The vehicle was not repaired. The manufacturer was notified of the failure but no further assistance was provided. The failure mileage was approximately 100,000.

The contact owns a 2011 Cadillac SRX. The contact stated that the rear axle, suspension, park assist, and stability tract control warning indictor lights were illuminated. The contact stated that while driving, the vehicle fishtailed. The contact called the local dealer. A multi-point inspection was provided by the dealer, who informed contact that the power steering and transmission lines were leaking. Additionally, a fuse was missing, the malfunction light illuminated and the vehicle failed to accelerate. The vehicle was repaired. The contact stated that while driving, the vehicle failed to accelerate. The check engine, ABS, traction control and an unknown warning light illuminated. The contact stated the failure was related to NHTSA Campaign Number 21V473000 (Suspension). The manufacturer was contacted and referred the contact to the local dealer however, no additional assistance was provided. The failure mileage was 204,875.

The contact owns a 2009 Cadillac CTS. The contact stated that after refueling, the vehicle was not able to start immediately. The accelerator pedal was pumped to start the vehicle. Additionally, there was an abnormal sound coming from the rear of the vehicle. The contact related the failure to a faulty purge solenoid; however, the vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and suggested filing a complaint with NHTSA. The failure mileage was approximately 95,000.