CADILLAC Complaints
View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2003 CADILLAC CTS- North Salt Lake, UT
The computer isn’t telling the alternator to charge the battery so the batteries are being all of the way drained without anything recharging them. Beans new batteries get ruined fast.
Source: NHTSA WEB SITE -
2018 CADILLAC XT5- WEBSTER, TX
The contact owns a 2018 Cadillac XT5. The contact stated while driving at various speeds, the vehicle stalled. The contact stated all of the warning lights were illuminated on the control panel. The vehicle was taken to the local dealer on three different occasions where it was diagnosed with nothing needing to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 80,264. Consumer stated vehicle completely shuts off and on without no codes or error messages.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 CADILLAC ESCALADE- Milwaukee, WI
The contact owns a 2003 Cadillac Escalade EXT. The contact stated that the air bag light was illuminated. The contact contacted an independent mechanic who informed the contact that the air bag needed replacement but did not diagnose the failure cause. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact to take the vehicle to the dealer. The failure mileage was 178,531.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CADILLAC ESCALADE- Forest Hill, LA
Service Ride control and stability control system lights have been flashing the instrument panel cluster on my dash will cut off and not illuminate once it's time to turn the head lights on there is a ticking /clicking noise when first cranked up and as the gas is pushed and when accelerated and when driving over 65 mph the vehicle will start swaying to the point of being uncontrollably.
Source: NHTSA WEB SITE -
2018 CADILLAC XT5- Clarkston, MI
while driving my vehicle, the rear portion of the sunroof suddenly just exploded, with the glass completely shattering. it sounded like an explosion. There were no exterior causes for this...just a release of pressure that was inherent in the window from manufacturing. there was no other damage to the vehicle. i was on a wooded part of the road, so nobody was around to throw an object, and there was no vehicle in front of me to kick up some sort of road debris.
Source: NHTSA WEB SITE -
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2021 CADILLAC XT6- Milford, MA
Front brake vibration, alarming grinding/rubbing/screeching sound each and every time service brakes are applied. Dealer claims this is a known GM problem with no fix available. I have purchased two Cadillacs Xt6 and Xt5 May 2021. Both vehicles have the same problem. Wife will not drive the new Cadillac. Service bulletin published sbout this same problem, December 2020. Still no resolution, June 2021.
Source: NHTSA WEB SITE -
2015 CADILLAC ESCALADE- Cincinnati, OH
I bought the vehicle on May 27, 2021. I filled the tank with 87 octane on 3 separate occasions between May 27 and June 4, 2021.The engine (6.2L V8 L86 EcoTec) shut off during a trip on May 31, 2021. I was pulling into a restaurant and there were no indicators of any issues. While pulling up into the drive thru, the engine lost power. No Check Engine Light appeared at all. On a second trip (June 6, 2021), the engine again lost power while coming off of a highway exit. This time, I experienced loss of acceleration and then the vehicle shut off as I pulled into a parking lot. Both times I had to put the vehicle into park, shut off and then start back up. Again, no Check Engine Light. I drove the car to an auto parts store to buy a fuel additive. It was driving roughly at this point, but as I pulled into the parking lot, again a loss of power from the engine. It never started back up. Each time the vehicle shut off, I was driving it, not parked or stopped. There were also no indicators of any malfunction.
Source: NHTSA WEB SITE -
2018 CADILLAC XT5- Dobbs Ferry, NY
The accelerator on the car started to excel and shift in traffic where I had to pull over. Over the last few months the car has had some electrical issues with the braking and collision alerts going off and the car stopping which the dealer said they couldn't find the problem. Also the brakes since purchasing the vehicle has had to be switched out several times and now the parking brake light is on after being repaired 2 times. This car is definitely unsafe and the dealer insist it is.
Source: NHTSA WEB SITE -
2007 CADILLAC CTS- Middletown, OH
Rear differential seal leaking Midas told me when I had the oil changed right after I got the car exactly one year and one day ago today and there is like a weird noise when I drive but if I turn the heat or air in it stops
Source: NHTSA WEB SITE -
2007 CADILLAC CTS- Middletown, OH
When driving my car will shut off by its self and it has done this the whole time I have had the car... When it shuts off the car gets reads stuck in park because the key gets stuck in ignition... When nights are on and I turn right my height lights come on... And my passenger air bag light came on and won't go off
Source: NHTSA WEB SITE