CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 CADILLAC SRX
    - BERWICK, PA

    MY HEADLIGHTS ARE VERY DIM AND UNABLE TO SEE CLEARLY AT NIGHT. IT APPEARS THAT MOISTURE HAS GOTTEN INTO THE HEADLIGHTS AND MAKING THE HEAD LAMPS NON VISABLE. I BELIEVE THIS WAS A CLASS ACTION LAWSUIT ABOUT THE DAMAGED HEADLAMPS. I CAN NOT DRIVE AT NIGHT.

    Source: NHTSA WEB SITE
  • 2008 CADILLAC DTS
    - BROOKHAVEN, MS

    REAR FUSE BLOCK FUEL PUMP RELAY SHORTED OUT MELTED FUSE BLOCK...COULD CATCH BACK SEAT ON FIRE AND VERY CLOSE TO GAS TANK.

    Source: NHTSA WEB SITE
  • 2009 CADILLAC CTS
    - SUNVALLEY, CA

    REPLACED TIMING CHAINS AT CERTIFIED DEALER, INCLUDING WATER PUMP. PARTS AND LABOR ABOUT $4,400.00. VEHICLE IS FINE IS THERE ANY REIMBURSABLE COST ON THIS FROM CADILLAC, VEHICLE MILEAGE IS 140,104??

    Source: NHTSA WEB SITE
  • 2015 CADILLAC SRX
    - BLAIRSVILLE, GA

    TL* THE CONTACT OWNS A 2015 CADILLAC SRX. THE CONTACT STATED WHILE DRIVING AT NIGHT, THE HEADLIGHTS FAILED TO ADEQUATELY PROVIDE ILLUMINATION FOR SAFE DRIVING. THE VEHICLE WAS TAKEN TO CADILLAC OF LAKE LANIER (2355 BROWNS BRIDGE RD, GAINESVILLE, GA 30504) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE HEADLIGHTS NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT SUBJECTED TO A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000. THE VIN WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 CADILLAC SRX
    - COOS BAY, OR

    I BOUGHT MY VEHICLE 6 MONTHS AGO. I NEVER OWNED A CADILLAC AND I REALLY LOVE IT BUT THERE ISN'T ALOT OF LEG ROOM IN THE BACK SEAT AND ITS HARD TO SEE THE TURN SIGNAL LIGHTS BEING 6'4 THE WAY THE WINDOW IS SHAPED I HAVE TO HUNCH TO THE SIDE AND LOOK UP. MY MAIN PROBLEM IS THE TOUCH SCREEN FROM THE CUE APPLICATIONS. IT DOESN'T REGISTER MY TOUCH SO I HAVE TO GO THROUGH THE STEERING WHEEL BUTTONS TO CHANGE ANYTHING. MY VEHICLE ONLY HAS 56,000 MILES ON IT I DON'T THINK SOMETHING LIKE THAT SHOULD GO OUT THAT FAST. I HAVE READ OTHER OWNERS STATING THE SAME THING. THERE SHOULD BE A RECALL ON THIS CAUSE S PERSON SHOULDN'T HAVE TO GO THROUGH THE STEERING WHEEL BUTTONS WHEN THERE IS A TOUCH SCREEN TO DO THAT. I THINK WE SHOULD HAVE THE NEWEST SOFTWARE AVAILABLE OR PUT A NEW UPDATED VERSION INSTEAD OF THE ONE THAT WAS FIRST PUT OUT. THANKS FOR YOUR ATTENTION IN THIS MATTER

    Source: NHTSA WEB SITE
  • 2010 CADILLAC SRX
    - GLOVERVILLE, SC

    MY CADILLAC WILL GO INTO DRIVE AND REVERSE BUT WHEN I'M DRIVING DOWN THE ROAD IT WON'T SHIFT THE RPMS STAY REAL HIGH IT WONT SHIFT RATHER SHOULD I SAY IN MY CADILLAC

    Source: NHTSA WEB SITE
  • 2008 CADILLAC CTS
    - NEW BALTIMORE, MI

    DRIVING IN A 45 DEGREE MORNING ON SMOOTH ROAD, NO OVER HEAD ITEMS, THE SUN ROOF GLASS PANEL EXPLODED INTO PIECES, RAINING GLASS THROUGHOUT THE CAR. I WAS DRIVING STRAIGHT ON A TOWNSHIP ROAD, WEATHER WAS PRISTINE. THE SUNROOF WAS SOMETHING I RARELY USE, AND NOT ENGAGED IN MONTHS. THERE WAS NO BUMPS, NOTHING WAS STRUCK, NOTHING HIT THE CAR OR ROOF. THERE WAS NO EXPLANATION FOR WHY THIS OCCURRED, AND NO ANTECEDENT PROBLEMS WITH THE SUNROOF OR ITS PRIOR (ALBEIT REMOTE) FUNCTION. I HAVE PICTURES BUT UNABLE TO LOAD THEM ONTO THE FILE AT THIS TIME. .

    Source: NHTSA WEB SITE
  • 2007 CADILLAC CTS
    - ANTELOPE, CA

    WHEN GETTING INTO THE PASSENGER SEAT AND SOMEONE WEIGHED ENOUGH TO ACTIVATE THE AIR BAG TO BE ON THE AIR BAG LIGHT WOULD FLICKER. THEN AFTER A WHILE THE AIR BAG LIGHT JUST STAYED ON AND HASN'T TURNED OFF EVEN WHEN KNOWONES SITTING THEIR. THIS STARTED HAPPENING ONLY WHEN SOMEONE WOULD ENTER THE CAR WHILE STATIONARY WITH THE VEHICLE ON. IT'S BEEN ABOUT 2 MONTHS SINCE THIS HAS STARTED.

    Source: NHTSA WEB SITE
  • 2016 CADILLAC SRX
    - FRIENDSWOOD, TX

    WE ARE HAVING PROBLEMS WITH THE HEADLIGHTS. THERE IS GOING TO BE A PROBLEM WHEN SOMEONE IS KILLED. I DON'T UNDERSTAND BY CADALLIC WON'T FIX THE PROBLEM THEY REPLACE THE LIGHTS ON 2000 THRU 2015 BUT NOT THE 2016. I HAVE INSTRUCTED MY CHILDREN TO FILE SUIT WITH CADILLAC IF SOMETHING SHOULD HAPPEN TO MY HUSBAND AND I IN A CAR WRECK OR SOMEONE HURTING ME CAUSE MY BRIGHTS ARE ON. I HAVE WROTE A LETTER TO CADILLAC SO THEY HAVE ONE ON FILE.

    Source: NHTSA WEB SITE
  • 2004 CADILLAC CTS
    - MOUNTAIN VIEW, CA

    VEHICLE GOES INTO THEFT MODE WHILE DRIVING, LOCKING THE DRIVER AND PASSENGERS INSIDE THE CAR. WINDOWS CANNOT BE ROLLED DOWN AND DOORS CANNOT BE UNLOCKED. CAR STOPS SHOWING SPEED, FUEL LEVEL, ETC. IN MOTION ON CITY STREETS. ALSO HAPPENS WHEN PARKED.

    Source: NHTSA WEB SITE