CADILLAC Complaints

TL*THE CONTACT OWNS A 2006 CADILLAC CTS. THE CONTACT STATED THAT THE AIR BAGS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. UPDATED 04/08/15*LJ THE CONSUMER WAS ADVISED THE VEHICLE WAS NOT INCLUDED IN THE RECALL BUT, DOES EXPERIENCE THE SAME FAILURE AS DESCRIBED. UPDATED 11/4/15*JS

2014 CADDY CTS PIRELLI P7 RUN FLAT 255/35/R19 TIRES TRAVELING SOUTH I95 HEADING BACK TO NY FROM CT. TEMP 37 DEGREES CLEAR SKIES. 55-60 MPH. HIT SLIGHT ROAD IMPERFECTION NOT POT HOLE. RF TIRE BLOWS OUT. THIRD TIME THIS HAS HAPPENED.1ST TIME LF TIRE 4600 MILES 3 MON OLD . 2ND TIME @9600 MILES NJ RF AND RR TIRES BOTH BLOW OUT 4 TIRES 10000 MILES . ALL MINOR ROAD IMPERFECTIONS SPEED @55-65 MPH .COST @ $ 500.00 PER TIRE OUT OF POCKET COST. TIME WASTED AT DEALER . WAGE LOSE MISSING WORK. $2000.00 PLUS. EACH TIME DEALER STATES ROAD HAZARD NOT GM PROBLEM. FIRST TIRE GONE, SAVED TIRES 2/3/AND 4. *TR

WE WERE LEAVING MY SON'S APARTMENT WHEN WE HIT THE SPEED BUMP AT ABOUT 5 MILES AN HOUR THE AIR BAGS DEPLOYED AND BUSTED OUT OUR WIND SHIELD AND FILLED THE CAR WITH SMOKE. MY FIANC WAS DRIVING THE CAR AND HAD HIS THUMB HURT. SEVERAL OF THE ELECTRICAL THINGS IN THE CAR DO NOT WORK NOW. *TR

AFTER A RAINY DAY, I WAS DRIVING TO WORK IN THE MORNING AND THE ALERT ON MY CAR SAID TO CHECK LEFT LOW BEAM. WHEN INSPECTING, I NOTICED THAT IT WAS NOT TURNING ON. I WENT TO THE AUTO STORE TO CHECK ON LIGHT BULBS AND THEN CONFIRMED THAT THE FUSE'S AND THE LIGHT WERE WORKING PERFECTLY FINE. AFTER ATTEMPTING TO SET UP AN APPOINTMENT WITH A DEALERSHIP TO CHECK ON THE LIGHT, THE CAR HEADLAMP SUDDENLY STARTED WORKING AGAIN. NOW AS OF 01/23/2015 ANOTHER FEW RAINY DAYS AND NOW BOTH OF MY HEADLAMPS ARE OUT ALONG WITH THE HIGH BEAM LIGHTS. LUCKILY MY FOG LIGHTS STILL WORKED TO GET ME HOME SAFELY AT NIGHT. *TR

TL*THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THREE WINDOWS DROPPED INTO THE DOOR AND FAILED TO ROLLED BACK UP. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE CABLE AND MOTORS NEEDED TO BE REPLACED IN ALL THREE WINDOWS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 26,885.

PLEASE FORWARD TO [XXX] AT EXT. [XXX] COPY -----ORIGINAL MESSAGE----- FROM: [XXX] TO: [XXX] SENT: THU, JAN 15, 2015 8:06 PM SUBJECT: CUSTOMER NR. [XXX] AND [XXX] [XXX], RECALL #14340 (CORRECTED 4:00 PM JAN. 21/15 SERVICE 444512) WAS COMPLETED BY SULLIVAN CADILLAC OCALA FL. ON 7.29.14 ON OUR 2014 ATS VIN # [XXX] AND: WE REPORTED TO YOU AND [XXX] AT GM CADILLAC (1 866 790 5600 #[XXX]) SOME 2/3 WEEKS AGO THAT (444512) IT HAD REOCCURRED. KINDLY PASS A COPY OF THIS EMAIL ON TO HER. I REPORTED TO YOU AND DONNA THAT ON MANY OCCASIONS WE (MY WIFE AND I) NEED TO OPEN OUR WINDOWS AT ENGINE STARTUP TO VENT THE A/C AIR BLOWING THRU THE INTERIOR AIR VENTS AS THE AIR AGAIN HAD A TOXIC/MOLDY SMELL FOR THE FIRST FEW MINUTES, AS WAS THE CASE PRIOR TO THE 7.29.14 SERVICE ABOVE. ON ONE OCCASION 3 WEEKS AGO AND AFTER HAVING VENTED THE CAR INTERIOR, I NEEDED TO STOP AND PARK AS I WAS FEELING NAUSEOUS. I MAY HAVE CLOSED THE WINDOW TOO SOON. I WAS OK IN FEW MINUTES AFTER OPENING THE DOOR. PLEASE LET US KNOW AS SOON AS YOU CAN WHEN YOU EXPECT GM CADILLAC WILL BE ABLE TO ALLEVIATE THIS ISSUE FOR US ONCE AND FOR ALL. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHILE DRIVING DOWN THE HIGHWAY AND EXITING ON AN INGRESS ON THE EXIT RAMP I INITIALLY NOTICED A RATCHETING SOUND FROM THE REAR OF MY VEHICLE. (I THOUGHT I'D RAN OVER SOMETHING SO I GOT OUT AND CHECKED). AFTER ABOUT ANOTHER DAY I HEARD THE SOUND AGAIN, WHILE AT THE SAME TIME NOTICING MY CAR NOT MOVING FORWARD GIVEN THE APPLIED POWER THAT I WAS PROVIDING. CRAWLED UNDER MY VEHICLE AGAIN WHEN I ARRIVED AT HOME ONLY TO FIND NOTHING. AFTER A FEW WEEKS, AND WHILE LEAVING FROM A DEAD STOP UNDER LOAD, OR WHILE TRYING TO ACCELERATE INTO TRAFFIC THE CAR WAS NOT PULLING PROPERLY CAUSING ME TO NEARLY BECOME REAR ENDED ON SEVERAL (FOUR) OCCASIONS THAT WEEK. THE VEHICLE WAS TAKEN TO A MECHANIC WHO TOLD ME THAT IT WAS THE TRANSFER CASE, AND REPAIRED FOR $2000.00. THE SAME THING IS NOW HAPPENING ONCE AGAIN STARTING IN OCT OF 2014 AND AFTER DOING MY RESEARCH ON CADILLAC FORUMS, GM FORUMS, CADILLAC OWNERS.COM, CAR ID, CARS.COM, JUST ANSWER.CAR, AUTOFRENZY.NET, CARCOMPLAINTS.COM, NHTSA (POWERTRAIN/DRIVETRAIN PROBLEMS), AS WELL AS THIS FORUM SAFERCAR.GOV, I HAVE FOUND WELL OVER 647 COMPLAINTS FOR FAILURE OF THE TRANSFER CASE IN THE STATE OF GEORGIA ALONE. THERE WERE NEARLY 73,000 FIRST GEN SRX SOLD WITH AWD, AND FROM ALL OF THE OWNERS THAT I HAVE GATHERED AND FROM ALL THAT I HAVE SPOKEN WITH THEY HAVE ALL HAD SOME PROBLEM. THIS IS NOT A PROBLEM THAT IS SOLELY WITH THE SRX, ITS ALSO WITH THE CTS, AS WELL AS THE STS. THESE $47,000 TO $58,000.00 PLUS DOLLAR VEHICLES ARE A ROAD HAZARD NOT ONLY THEIR DRIVERS, BUT TO ALL THAT SHARE THE ROAD. THE SRX CASES NEED TO BE RECALLED AND (PERMANENTLY) REPAIRED OR REPLACED. I ASK ALL OWNERS THAT SPENT THEIR HARD EARNED MONIES ON THESE FLAWED VEHICLES, ONCE AGAIN FROM GM, TO CALL, WRITE, AND E-MAIL OR DO THEM ALL FORUMS, YOUR GOVERNMENT OFFICIALS, THE NHTSA AND HAVE ALL OF YOUR ATTORNEY'S ON STANDBY. *TR

TL*THE CONTACT OWNS A 2004 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH AFTER MAKING A TURN AT A STOP SIGN, THE REAR PASSENGER'S SIDE DOOR UN-LATCHED INDEPENDENTLY. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 46,050.

2007 CADILLAC DTS. CONSUMER WROTE IN ON BEHALF OF HER MOTHER. COMPLAINS ABOUT THE IGNITION SWITCH AND THE RECALL *CN THE CONSUMER STATED THE IGNITION SWITCH WAS NOT REPLACED. ONLY A MODIFICATION TO THE KEY AND RING WAS DONE. *JB

2005 CADILLAC DEVILLE. CONSUMER STATES CAR DEVELOPED AN IGNITION PROBLEM AND HAD TO PAY TO FIX THE PROBLEM. THE CONSUMER WOULD LIKE REIMBURSEMENT. *TA