CADILLAC Complaints

FROM AN INTERNET SEARCH I HAVE FOUND THAT A COMMON PROBLEM ON THESE MODELS (ALSO 2005, 2007 & 2008) IS WITH THE PASSENGER SIDE AIRBAG SENSORS EITHER NOT DETECTING PASSENGERS OR, AS IN THE CASE OF MY VEHICLE, NOT FUNCTIONING AT ALL EITHER INTERMITTENTLY OR ON A CONTINUUM. A DEALER WANTS BETWEEN $900 AND $1000 TO FIX THEM AND HAVE REPORTED TO ME THAT THEY "SEE THEM ALL THE TIME". THE 2009 CTS MODEL WAS RECALLED FOR THE VERY SAME PROBLEMS. I CAN'T AFFORD TO GET IT FIXED. HOPEFULLY YOU GUYS CAN GET SOME ACTION AS GM WAS NO HELP AT ALL. THANK YOU. [XXX] [XXX] PLS DON'T HESITATE TO CALL IF YOU HAVE QUESTIONS. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

TL* THE CONTACT OWNS A 2012 CADILLAC SRX THE CONTACT STATED THAT WHILE REVERSING, THE WARNING SENSOR TURNED OFF AND THE VEHICLE CRASHED INTO A UTILITY POLE. THERE WERE NO INJURIES. THE VEHICLE WAS DRIVEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE REVERSE SENSOR SWITCH WAS ACCIDENTLY TURNED OFF AND THAT THERE WERE NO DEFECTS FOUND IN THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.THE VIN WAS NOT AVAILABLE. MAILED OUT 01/13/15*LJ UPDATED 1/21/2016*JS

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE DRIVER SIDE AIR BAG DEPLOYED. THE VEHICLE WAS TAKEN THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT RECEIVED AN UPDATED NOTICE STATING THAT THE PARTS TO REMEDY THE VEHICLE WERE UNAVAILABLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY VERIFIED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT WHEN HE WENT TO START THE VEHICLE, THE ENGINE WOULD NOT TURN OVER. ALL ELECTRICITY TO THE VEHICLE FAILED AND NO LIGHTS WERE ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2005 CADILLAC CTS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE PASSENGER SIDE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,500. UPDATED 01/20/15*LJ UPDATED 6/9/2015 *JS

TL* THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V394000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 1/7/15*CN

WHILE DRIVING ON INTERSTATE, CRUISE CONTROL SET TO 68 MPH., APPROXIMATELY 6:25 P.M., TEMPERATURE IN MID 60S, ALL WINDOWS ROLLED UP, ENVIRONMENTAL SET TO 70, THE ULTRAVIEW SUNROOF OF OUR 2007 CADILLAC SRX IMPLODED INTO THE PASSENGER COMPARTMENT. THERE WERE NO VEHICLES IN FRONT OF US, SO NO DEBRIS TOSSED UP, WIFE AND SON RECEIVED SMALL CUTS TO FACE AND ARMS, NO MEDICAL ATTENTION REQUIRED. NO FOREIGN OBJECTS FOUND WHEN CLEANING CAR TO TAKE TO DEALERSHIP. NO INDICATIONS/SOUNDS SUNROOF WAS DAMAGED AND ABOUT TO GIVE WAY. CAR HAD JUST COME FROM DEALERSHIP FOR 60000 MILE MILESTONE SERVICE AND REPAIR OF SMALL ITEMS. *JS

S10 APPROPRIATE HANDLING- LETTER TO THE SECRETARY FROM CONSTITUENT RE COPY OF COMPLAINT TO MARY BARRA, CHIEF EXECUTIVE OFFICER OF GENERAL MOTORS (GM) COMPANY REGARDING VEHICLE RECALL (CERT. NO. 7014 0150 0002 3462). *SMD THE CONSUMER STATED AFTER THE IGNITION RECALL WAS PERFORMED, THE VEHICLE SHUT OFF WHILE IN THE MIDST OF DRIVING. THE CONSUMER HAD NO BRAKES OR POWER STEERING. THE FIRST TWO OCCURRENCES, SHE WAS ALMOST STOPPED OR MOVING SLOWLY. THE THIRD OCCURRENCE WAS SERIOUSLY LIFE THREATENING,AS SHE WAS DRIVING HER HUSBAND TO AN APPOINTMENT, WHEN SUDDENLY THE VEHICLE SHUT OFF FOR NO APPARENT REASON, WITH ANOTHER VEHICLE DIRECTLY BEHIND HER. THE VEHICLE WAS TOWED TO THE DEALER. THEY WERE UNABLE TO IDENTIFY THE PROBLEM AND THEREFORE DID NOT PERFORM ANY REPAIRS. *JB

TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING AND THE BRAKES BECAME INOPERABLE. THE CONTACT WAS ABLE TO MERGE OVER AND PLACE THE VEHICLE INTO PARK. THERE WAS A SUDDEN INCREASE OF ENGINE RPMS. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

TL* THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. IN ADDITION, WHEN SHIFTING INTO REVERSE, THE VEHICLE MOVED FORWARD. THE CONTACT STATED THAT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND, AFTER PARKING, ALL THE EXTERIOR LIGHTS ILLUMINATED INDEPENDENTLY. THE CONTACT WAS UNABLE TO INSERT THE KEY IN THE IGNITION SWITCH TO TURN THE LIGHTS OFF. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.