CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 CADILLAC SRX
    - ROYSTON, GA

    WHEN APPLING BRAKES THE PEDAL SOMETIMES GO TO THE FLOOR. AT DIFFERENT TIMES, WHILE DRIVING & WHILE SITTING STILL. SOMETIMES PEDAL GOING TO FLOOR FASTER THAN OTHER TIMES. I'VE READ ABOUT THIS PROBLEM BUT MY VIN # IS NOT COVERED IT SAYS. BUT I DO HAVE THE PROBLEM OR ONE SIMILAR

    Source: NHTSA WEB SITE
  • 2012 CADILLAC SRX
    - CAMPBELL, CA

    I WAS PULLING OUT OF A PARKING LOT INTO CITY TRAFFIC WHEN THE BRAKES IN MY 2012 CADILLAC SRX FAILED. I ENDED UP REAR ENDING ANOTHER VEHICLE AT A VERY SLOW SPEED. WHEN WE PULLED OFF TO THE SIDE OF THE ROAD I HAD TO PUMP THE BRAKES TO GET THE CAR TO STOP. THERE WERE NO PHYSICAL INJURIES AS I WAS MAYBE GOING 2 OR 3 MPH. WE EXCHANGED INSURANCE INFORMATION. I NOTIFIED MY INSURANCE OF THE CLAIM AS WELL. I HAD BOUGHT MY DAUGHTER A 2010 CADILLAC SRX WHEN I BOUGHT MINE AND 6 WEEKS AGO SHE HAD THE SAME PROBLEM WITH BRAKE FAILURE BUT SHE WAS ABLE TO PUMP THE BRAKES TO GET HER CAR TO STOP. WE TOOK HER CAR TO ST. CLAIRE CADILLAC IN SANTA CLARA AND THEY COULD NOT FIND ANYTHING WRONG AND NO ERROR CODES WERE IDENTIFIED IN THE ON BOARD COMPUTER. I SEARCHED THE WEB AND THERE ARE MULTIPLE INCIDENCES OF THIS PROBLEM OCCURRING WITH CADILLAC SRX MODELS BUT CADILLAC WILL NOT FIX THIS PROBLEM. I DO NOT KNOW IF THIS PROBLEM HAS RESULTED IN ANY DEATHS IF SO THE DRIVER MAY NOT HAVE BEEN ABLE TO REPORT THE INCIDENT. CADILLAC NEEDS TO DO SOMETHING ABOUT THIS! NEEDLESS TO SAY I WILL BE SELLING MY SRX AND BUYING A TOYOTA.

    Source: NHTSA WEB SITE
  • 2010 CADILLAC SRX
    - Wyandanch, NY

    TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT APPROXIMATELY 20 MPH, THE HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO KING O'ROURKE BUICK GMC DEALER, LOCATED ON 756 SMITHTOWN BYPASS, SMITHTOWN, NY 11787, PHONE: (631) 482-7312, WHERE IT WAS DIAGNOSED THAT THE HEADLIGHTS RETAINED WATER CAUSING THE LIGHTS TO FAIL AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,300.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 CADILLAC XTS
    - LA MIRADA, CA

    CODE; 6001 CPA CUE SCREEN DOES NOT RESPOND TO TOUCH. I TOOK A LOOK ON SOCIAL MEDIA, AND THIS TURNS OUT TO BE A VERY COMMON OCCURANCE WITH THE CADILLAC! I FEEL GENERAL MOTORS KNEW ABOUT THIS MALFUNCTION AND A RECALL NEEDS TO OCCUR ASAP. ALSO THE CUSTOMERS THAT PAID TO HAVE ISSUE FIXED,SHOULD BE REIMBURSED AS SOON AS POSSIBLE! ISSUE HAPPENED WHILE VEHICLE WAS MOVING

    Source: NHTSA WEB SITE
  • 2011 CADILLAC SRX
    - GREENSBURG, PA

    VISIBILITY IS DANGEROUS WHEN HEADLIGHTS ARE ON LOW BEAMS. IT APPEARS AS IF YOU ARE DRIVING WITH YOUR LIGHTS OFF- MAJOR SAFETY HAZARD- VERY DANGEROUS!! WAS ALMOST HIT HEAD ON BECAUSE DRIVER DID NOT SEE MY VEHICLE.

    Source: NHTSA WEB SITE
  • 2014 CADILLAC CTS
    - SEGUIN, TX

    TL* THE CONTACT OWNS A 2014 CADILLAC CTS. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE HUB BEARING WAS FAILING BECAUSE THE PARTS IN THE VEHICLE WERE DETERIORATING QUICKLY AFTER INSTALLATION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS TAKEN TO KEN BATCHELOR CADILLAC (11001 W. IH-10, SAN ANTONIO, TX 78230 210-690-0700) WHERE THE TECHNICIAN STATED THAT THERE WAS A DEFAULT WITH THE REPLACEMENT PARTS FAILING PREMATURELY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER INFORMED THE CONTACT TO SUBMIT THE COMPLAINT IN WRITING FOR ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS 88,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1998 CADILLAC DEVILLE
    - PARIS, TN

    FUEL RAIL LINE IS MADE OF PLASTIC/NYLON AND HAS CRACKED NEAR ONE OF THE FUEL INJECTORS ON TOP OF THE ENGINE AND LEAKING FUEL ON MY MARCH 1998 CADILLAC DEVILLE

    Source: NHTSA WEB SITE
  • 2017 CADILLAC XT5
    - EL PASO, TX

    ENGINE SHUTS OFF AT STOP LIGHT RESTART, STOPS AND RESTARTS OR IN GARAGE DOES SAME THING. WE SUBMITTED CONCERN TO DEALER STATES IT IS FACTORY SETTING. THIS IS A SAFETY CONCERN, SERIOUS.

    Source: NHTSA WEB SITE
  • 2012 CADILLAC SRX
    - LAGO VISTA, TX

    THE LIFT GATE FELL DOWN ON ME WHILE GETTING PACKAGES OUT OF THE REAR IN MY DRIVEWAY. IT WAS TERRIFYING! ONCE AGAIN, THE LIFT GATE FELL DOWN ON MY DAUGHTER A FEW WEEKS LATER AT CVS PARKING LOT, TRAUMATIZING HER! SHE HAD HER BABY. I REPORTED TO TONIA GENERAL MOTORS PRODUCT ASSISTANCE CLAIMS; CONCENTRIX ON BEHALF OF GENERAL MOTORS PHONE: 866-446-6963 X 5921511; THEY INVESTIGATED, AND "DETERMINED NO WARRANTY DEFECT". HOW MANY SACRIFICIAL LAMBS BEFORE A RECALL? IT IS A MANUFACTURER DEFECT - WATER DRAINS INTO 2 COMPARTMENTS FROM SUNROOF INTO DRAINING COMPARTMENTS IN THE REAR OF CAR AT LIFT GATE, TRAPPING MOISTURE WHICH BURNS OUT AND CORRODES LIFT GATE AND BLUETOOTH MODULES. MY SUNROOF STILL WORKS, BUT NOT THE LIFT GATE OF BLUETOOTH. NOTHING IN MAINTENANCE MANUAL OTHER THAN IN "FEATURES" TO CLEAN SUNROOF. OR IT MAY NOT WORK. NOTHING FOR MAINTENANCE OF BLUETOOTH PROBLEMS OR LIFT GATE SAFETY ISSUES!

    Source: NHTSA WEB SITE
  • 2006 CADILLAC STS
    - SOUTH BEND, IN

    AIRBAG LIGHT IS ON TELLING YOU TO SERVICE AIRBAG. I TOOK IT TO THE SHOP THEY FIXED IT, 1 WEEK LATER CAME BACK ON. THEY SAID IT HAS TO DO WITH THE SEAT BELT BUCKLE. THEY SAID THE PART THET YOU CONNECT TO SECURE YOU IN THE SEAT BELT NEEDS TO BE REPLACED. UNTIL THEN THE AIRBAG LIGHT STAYS ON SAYING SERVICE AIRBAG BUT IT'S REALLY NOT THE AIRBAG IT'S THE SEAT BUCKLE. I WAS IN MOTION ON CITY STREET.

    Source: NHTSA WEB SITE