CADILLAC Complaints

SHORTLY ARRIVING BEING MOVED TO TEXAS BY THE ARMY, I NOTICED A HAIRLINE CRACK IN THE TOP LEFT CORNER OF MY CUE NAVIGATION SYSTEM. AFTER A FEW DAYS THE CRACK SPREAD AND BEGAN AFFECTING THE TOUCH SCREEN. INITIALLY A SMALL SECTION AT THE BOTTOM OF THE SCREEN STOPPED RESPONDING TO TOUCH. THUS MAKING IT IMPOSSIBLE TO CHANGE RADIO STATIONS OR ENTER AN ADDRESS INTO THE NAVIGATION. APPROXIMATELY A WEEK LATER THE ENTIRE CUE SYSTEM STOPPED WORKING. FROM WHAT I HAVE SEEN ONLINE, THIS IS A COMMON ISSUE FOR THE CADILLAC CUE SYSTEM SHORTLY AFTER VEHICLES REACH 50K MILES.

TAKATA RECALL AIRBAG INFLATORS, HAVE NOT YET BEEN REPLACED. I RECEIVED MY RECALL NOTICE IN 2016 AND HAVE TAKEN MY VEHICLE TO RON CARTER DEALERSHIP IN FRIENDSWOOD, TX WHERE THE VEHICLE WAS PURCHASED, HOWEVER, I WAS INFORMED THAT THE REPLACEMENT PART WAS NOT IN AND IT WILL BE INDEFINITELY. THE TRUCK HAS A HARD TIME ACCELERATING WHEN TRYING TO KEEP SPEED OR TRYING TO GO TO A HIGHER SPEED, ALSO A NOISE IS COMING FROM THE VEHICLE AFTER I TURN ON THE IGNITION. I WAS INFORMED BY RON CARTER CADILLAC THAT I NEEDED TO FILE A CLAIM ONCE I RECEIVE THE RECALL NOTICE TO FIE A CLAIM ON OR ABOUT 10/2017. I HAVE BEEN TRYING TO GET MY VEHICLE RECALL TAKEN CARE OF SINCE 11/2017 NOT TO LONG AFTER I PURCHASED THE VEHICLE APPROXIMATELY JULY 2017

COMPLETE REAR DIFFERENTIAL ASSY FAILURE, AT MY EXPENSE OF 4590.00 GM DID KICK IN 2500.00 BUT EVEN WITH THE REPAIR THERE IS NO FIX FOR THE REPLACEMENT THAT IS CURRENTLY BEING FIXED. A FULL RECALL WITH REPAIR, REIMBURSEMENT OR BUY OUT SHOULD BE DEMANDED, THIS IS A LIFE AND DEATH SAFETY ISSUE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (BOB BELL FORD, BEL AIR, MD, 410-879-2544) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT ALSO INFORMED THE SAME DEALER THAT THE AIR BAG INDICATOR ILLUMINATED, BUT THE DEALER STATED THAT THERE WAS NO REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHILE DRIVING THE VEHICLE THE PASSENGER SEATBELT LIGHT COMES ON WITH OR WITHOUT A PASSENGER BEING PRESENT. I TOOK VEHICLE TO THE DEALER AND WAS TOLD THE PASSENGER DETECTION MODULE WAS GOING OUT AND WHEN THE SEAT BELT LIGHT COMES ON THE PASSENGER SIDE AIR BAGS ARE DISABLED MEANING THE AIRBAGS WILL NOT FUNCTION IF I WERE TO GET INTO AN ACCIDENT....I WAS ALSO TOLD THAT THIS MODULE IS NECESSARY BECAUSE THE MODULE DETECTS THE WEIGHT OF THE PERSON TO DETERMINE IF THE PERSON WEIGHS ENOUGH TO DEPLOY THE AIRBAGS...IF AIRBAGS ARE A REQUIREMENT SHOULD THEM WORKING ALSO BE A REQUIREMENT.....I WAS THAT NOT ENOUGH PEOPLE HAVE COMPLAINED FOR NHTSA TO ISSUES A RECALL. THAT'S LIKE SAYING NOT ENOUGH PEOPLE HAVE DIED TO FIX THE PROBLEM.

TAKATA RECALL CADILLAC DEALERS IN THE LA AREA ARE SAYING THEY DO NOT HAVE PARTS TO REPLACE AIRBAGS. IT HAS BEEN ALMOST A YEAR AND A HALF! WHEN I CALLED GM THEY SAY THE AIRBAG IS FINE AND IT IS ONLY A PRELIMINARY RECALL AND DOES NOT NEED TO BE REPLACED AND SO THEY ARE NOT SUPPLYING THE DEALERS WITH THE PARTS. YES MY VEHICLE IS ON THE RECALL LIST!

TL* THE CONTACT OWNS A 2014 CADILLAC SRX. WHILE DRIVING UNKNOWN SPEEDS, THE LOW BEAM HEADLIGHTS DIMMED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO TEST THE ALTERNATOR AND/OR BATTERY. THE CONTACT REPLACED THE HALOGEN BULBS. THE CONTACT CALLED A LOCAL DEALER (BILLY NAVARRE CHEVROLET CADILLAC, 1310 E COLLEGE ST, LAKE CHARLES, LA 70607) AND WAS INFORMED THAT THE LIGHTING ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 67,430.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT STATED THAT THERE WERE NO PARTS AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 16V364000 (AIR BAGS). THE CONTACT SPOKE WITH PINE BELT CADILLAC DEALER LOCATED AT 71 NJ-37, TOMS RIVER, NJ 08753(732) 797-3000 AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. IT WAS UNKNOWN IF THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I BEEN FIGHTING THIS P0011 CODE FOR OVER A YEAR. I'VE REPLACED THE WHOLE ENGINE, SENSORS, ECM, AND OTHER THINGS ASSOCIATED WITH THIS PROBLEM. THIS CODE CAN BE ANYTHING. DOESN'T MAKE ANY SENSE FOR 100 THINGS TO BE ASSOCIATED WITH 1 CODE. I'VE OWNED MANY VEHICLES AND I HONESTLY NEVER EXPERIENCED A PROBLEM LIKE THIS. COSTED ME OVER 10K IN DIAGNOSTICS, PARTS, AND LABOR. I'M NOT THE ONLY 1 WITH THIS PROBLEM. VERY UNFAIR. CADILLAC SHOULD BE RESPONSIBLE FOR THIS PROBLEM. THIS ENGINE DESIGN HAS TOO MANY FLAWS!

"TAKATA RECALL" I HAVE CALLED DEALERSHIPS IN MY AREA (KEN BATCHELOR & CAVENDAR) & ACCORDING TO THEIR SERVICE DEPARTMENTS THE TAKATA AIRBAG INFLATORS ARE NOT AVAILABLE; NOR, DO THEY HAVE ANY IDEA IF THEY EVER WILL BE. LEAVING ME & MY FAMILY IN DANGER OF INJURY OR DEATH!