CADILLAC Complaints

I HAVE AN CADILLAC XT 5 2017. THE LANE DEPARTURE WARNING DOES NOT WORK AS ADVERTISED. I HAVE SPOKE WITH SEVERAL PEOPLE FROM THE DEALER TO DEALERS REPRESENTATIVE AND REGIONAL MANAGER. AFTER 5 WEEKS THE REGIONAL MANAGER TOLD ME THAT THE LDW WAS WORKING PROPERLY AS DESIGNED. HE OFFERED ME SOME TYPE OF COMPENSATION ( $300 ). HE AGREED THAT I WAS CORRECT THAT THE WAY CADILLAC ADVERTISED THIS WAS INCORRECT AND THANK ME FOR FINDING IT. HE SAID CADILLAC WILL BE CHANGING HOW THEY ADVERTISE THIS OPTION. WELL GREAT WHAT DO I DO WITH A $ 54,000 DOLLAR I PURCHASE THAT HAD FALSE ADVERTISING. I HAVE HAD LDW IN OTHER GM VEHICLES AND KNOW HOW THEY WORK. NOW TO THE PROBLEM, WHEN I GO OVER THE LINE THE SEAT IS SUPPOSE TO VIBRATE OR HEAR A BEEP. I HAVE TRIED TO HAVE EITHER WORK BUT GOING OVER THE LINE OVER 100 TIMES IT ONLY WORKED 5 TIMES. I WAS GOING OVER 40 MILES PER HOUR AND THE LAW WAS GREEN BUT ONLY ALERTED ME THOSE 5 TIMES. ALSO I WAS ABOUT 6 FEET OVER THE LINE EACH TINE IT WENT OFF THOSE FEW TIMES. MY CONCERN IS WHAT HAPPENS IF I NOD OFF OR FALL ASLEEP AND DRIFT OVER THE LINE AND I HIT THE CAR, CURB, TREE OR TELEPHONE POLE. I WAS ALSO TOLD THAT SINCE I HAVE LANE KEEP ASSIST THAT WILL KEEP MY VEHICLE FROM GOING OVER THE LINE. WELL I ALSO TRIED THAT AND THE CAR DOES SLIGHTLY PULL ME BACK IN BUT IF I PULL TO THE RIGHT OR LEFT ON OVER RIDE THE LKA WHERE IS MY WARNING. I CAN NOT BE THE ONLY ONE WHO NOTICED THIS. PLEASE HELP ME

WHILE GOING 45 APPROACHING A RED LIGHT I CASUALLY HIT THE BRAKES. THE CAR DID NOT STOP. HITTING THE BRAKES TO THE FLOOR FOR A 2ND TIME, THE CAR DID NOT STOP. THUS, AFTER RUNNING THE RED LIGHT IN A NEAR DEATH EXPERIENCE AND DRIVING WITHOUT BRAKES UNTIL I COULD FIND A PARKING LOT TO PULL OVER IN, GOT THE PROBLEM CHECKED OUT AND WAS TOLD THE BRAKE LINE RUSTED OUT. VEHICLE WAS IN MOTION GOING APPROXIMATELY 45, CAR DID NOT STOP DUE TO RUSTED BRAKE LINE (SNAPPED BRAKE LINE)

THE HEADLAMPS ON THE 2010 CADILLAC SRX ARE NOT SAFE! THERE HAVE BEEN NUMEROUS COMPLAINTS ABOUT MOISTURE AND CONDENSATION GETTING INSIDE THESE LAMPS CAUSING HEADLIGHTS TO BURN OUT. I WAS DRIVING AT NIGHT WHEN MY DRIVER SIDE HEADLIGHT WENT OUT. I TOOK IT TO THE DEALERSHIP AND THEY SAID THERE IS MOISTURE IN THE HEADLIGHT THAT CAUSED THE BULB TO GO OUT. THEY QUOTED ME OVER 2K FOR A HEADLAMP N BULB. THIS IS RIDICULOUS!! GM NEEDS TO DO SOMETHING ABOUT THE HEADLAMPS ASAP!! THESE VEHICLES ARE SUPPOSED TO BE MADE WITH THE BEST PARTS, BUT I SEE GM HAS FAILED!! THIS MATTER NEEDS ATTENTION IMMIDIATLY BEFORE SOMEONE IS HURT OR EVEN WORSE!!

TL* THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT STATED WHILE DRIVING, THE HEADLIGHTS FAILED. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 78,276.

PASSENGER SEAT OCCUPANT SENSOR STOPS WORKING, DISABLING THE PASSENGER AIRBAG. 2006 CADILLAC CTS WERE RECALLED BUT THE CADILLAC STS USES THE SAME SYSTEM BUT WAS NOT RECALLED. AIRBAG LIGHT CAME UP WHILE DRIVING UNDER NORMAL CONDITIONS AND ITS GIVING THE ERROR CODE ASSOCIATED WITH THE OCCUPANT SENSOR MAT SYSTEM

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/11/17*LJ UPDATED 07/14/2017*JS

DRAINAGE TUBES IN CARS WITH SUNROOFS ARE CLOGGING AND SHORTING OUT THE LIFT GATE MODULE WHICH COULD CAUSE OTHER ELECTRICAL PROBLEMS OR POSSIBLE A MELTDOWN OR FIRE.. I BOUGHT ONE MODULE AND THE DEALERSHIP BOUGHT THE SECOND ONE THIS WEEK. SINCE THIS OCCURRED WITHIN THE FIRST 30 DAYS I OWNED THE CAR, LUCKILY THE DEALERSHIP COVERED IT. CADILLAC REFUSES TO ADMIT THE DESIGN IS POOR AND WILL NOT HELP CONSUMERS WITH THE COSTS ASSOCIATED WITH REPAIRS (PER THE CONVERSATION I HAD WITH THEM TODAY) IF YOU LOOK ON YOUTUBE OR OTHER SITES FOR CADILLAC OWNERS, YOU WILL SEE HOW MANY SRX'S IT INVOLVES. IT'S WELL OVER $500 TO HAVE THIS REPAIRED DEPENDING UPON THE DEALERSHIP/PRICE OF MODULE/LABOR COSTS. PLEASE CONSIDER A RECALL. THANK YOU.

TL* THE CONTACT OWNS A 2006 CADILLAC DTS. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS FAILED TO ILLUMINATE. THE CONTACT HAD TO RESET THE LIGHT SWITCH BY FLIPPING THE SWITCH BACK AND FORTH FOR THE LIGHTS TO ILLUMINATE. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS DRIVEN AT NIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT A BULB OR WIRE CAUSED THE HEADLIGHTS TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

SEVERAL XLR OWNERS HAVE REPORTED THAT THEIR ROOF PANEL HAS SEPARATED AND FLOWN OFF THE CAR AT HIGHWAY SPEEDS. MY TOP BEGAN EMITTING A WHISTLING NOISE AT HIGHWAY SPEEDS. WHEN INSPECTING IT, THE CENTER FRONT OF THE TOP HAS BEGUN TO SEPARATE. THESE TOPS WERE APPARENTLY ONLY GLUED AS THE ONLY SECUREMENT. NOT MECHANICAL METHODS WERE USED. WHILE MINE HAS NOT TOTALLY SEPARATED, I HAVE TAKEN IT TO A BODY SHOP TO GET IT RE-SECURED. THIS IS A SERIOUS SAFETY ISSUE AND I AM THANKFUL I CAUGHT IT BEFORE CAUSING A SERIOUS ISSUE. IN THE PICTURE SHOWN, THERE SHOULD BE NO GAP BETWEEN THE FRONT SEAL AND THE TOP AT ALL. THE ATTACHED PICTURES SHOW THE TOP BEGINNING TO SEPARATE. FOR REFERENCE, I HAVE SHOWN A TOP THAT TOTALLY SEPARATED TO SHOW THE SERIOUSNESS OF THIS ISSUE.

MY CAR WAS IN PARK AND OFF. ROLLED BACKWARDS DOWN THE DRIVEWAY. INJURIES INCURRED