CADILLAC Complaints
View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 CADILLAC XTS- GADSDEN, AL
CADILLAC XTS LIMOUSINE WITH 2,800 MILES. WHEN DRIVING A KNOCKING NOISE CAN BE HEARD COMING FROM SOMEWHERE IN FRONT END. THE NOISE IS MORE NOTICEABLE MAKING TURNS, HITTING THE SMALLEST BUMPS IN THE ROAD, AND VERY NOTICEABLE WHEN EASING OVER A TRAIN TRACK AT 2MPH.
Source: NHTSA WEB SITE -
2010 CADILLAC SRX- IRVING, TX
TONIGHT SEPT. 25TH, 2016 IT HAPPENED AGAIN. MY DASHBOARD WENT COMPLETELY BLACK FOR A MINUTE OR TWO. THE FIRST TIME IT HAPPENED WAS SEVERAL MONTHS AGO AND I THOUGHT IT WAS A TEMPORARY GLITCH. BOTH INCIDENTS OCCURRED WHILE DRIVING HOME AT NIGHT ON THE FREEWAY DOING 70-75 MILES/HR. I'M NOT SURE IF THE HEADLIGHTS WENT OUT AS WELL BECAUSE I'M TOO FOCUSED ON REMAINING CALM AND KEEPING MY EYES ON THE ROAD PREVENTING AN ACCIDENT FROM HAPPENING. THE CAR WAS IN MOTION ON THE FREEWAY WHILE THIS OCCURRED. THIS FIRST TIME IT HAPPENED I WAS DRIVING STRAIGHT DOWN THE FREEWAY. THE SECOND TIME IT OCCURRED I WAS EXITING AND TAKING A CURVE ON THE LOOP. I DON'T KNOW WHAT IT'LL TAKE FOR A RECALL TO HAPPEN BUT I HOPE IT WON'T TAKE A DEADLY CRASH TO OCCUR BEFORE THEY DECIDE TO HAVE A RECALL FOR THIS ISSUE. I'VE READ ON OTHER SITES THIS PROBLEM IS A KNOWN FACT WITH THE COMPANY AND YET NO ACTION HAS TAKEN PLACE TO REMEDY THIS. SOMEONE DO SOMETHING!
Source: NHTSA WEB SITE -
2013 CADILLAC SRX- SOUTHWICK, MA
CUE TOUCHSCREEN DOES NOT RESPOND. THIS CONTROLS YOUR RADIO, AC, DEFROSTER, NAVIGATION. AT 52,000 CADILLAC WILL NOT WARRANTY THIS. VERY COMMON PROBLEM IN THE CADILLAC FORUMS. THE RADIO CONTROL UNIT HAS BEEN DISCONTINUED YET THE CADILLAC REPS SAY THIS IS THE FIRST WE HAVE HEARD OF IT. COMPLETELY DENYING THE PROBLEM
Source: NHTSA WEB SITE -
2006 CADILLAC STS- MANTECA, CA
TL* THE CONTACT OWNS A 2006 CADILLAC STS. WHEN THE CONTACT STARTED THE VEHICLE, THE SERVICE AIR BAG INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,396.
Source: NHTSA WEB SITE -
2012 CADILLAC SRX- CALUMET PARK, IL
TL* THE CONTACT OWNS A 2012 CADILLAC SRX. WHILE DRIVING 25 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE. THE FAILURE RECURRED A FEW TIMES. THE DEALER DIAGNOSED THE VEHICLE, BUT THERE WERE NO ERROR CODES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.
Source: NHTSA WEB SITE -
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2004 CADILLAC CTS- SOUTH BEND, IN
TL* THE CONTACT OWNS A 2004 CADILLAC CTS. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED. THE CONTACT MENTIONED THAT THE BRIGHTNESS OF THE HEADLIGHTS WERE VERY DIM. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 88,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 CADILLAC DTS- OXFORD, MA
WHEN TRAVELING ON HIGHWAY MY CRUISE CONTROL KEPT TURNING ITSELF OFF AND ON. A DRIVER TRAVELING BEHIND ME LET ME KNOW THAT MY BRAKE LIGHTS WERE STAYING ON AS IF I WERE RIDING THE BRAKE (WHICH I WAS NOT) AND THEN WOULD GO OFF AGAIN - THIS KEPT REPEATING. IT SEEMED THIS WAS WHY THE CRUISE CONTROL WAS NOT WORKING, AS IT WOULD GO OFF WHEN IT SEEMED LIKE THE BRAKE WAS ON & BACK ON WHEN THE BRAKE WENT OFF. I HAVE SINCE SEEN REPORTS ON LINE OF THIS HAPPENING WITH OTHER CADILLACS AND IS A PROBLEM WITH THE BRAKE LIGHT SWITCH. THIS IS A SAFETY PROBLEM AS VEHICLES BEHIND ME DO NOT KNOW WHEN I AM ACTUALLY BRAKING. I FEEL THERE SHOULD BE A RECALL BUT HAVE NOT BEEN NOTIFIED OF ONE, NOR HAVE I FOUND ONE WHEN SEARCHING ON LINE. I HAVE SINCE LEARNED THAT OTHER VEHICLES (GM, BUT NOT CADILLACS) HAVE HAD SAFETY RECALLS FOR THIS SAME PROBLEM.
Source: NHTSA WEB SITE -
2007 CADILLAC ESCALADE- REDFORD, MI
LOW OIL PRESSURE SHUT ENGINE OFF LIGHT KEEPS FLASHING AND DINGING. STOPS SOMETIMES AND STARTS BACK WHILE DRIVING ON CITY STREET.
Source: NHTSA WEB SITE -
2010 CADILLAC SRX- KEY WEST, FL
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT THE HEADLIGHTS HAD CONDENSATION AND WOULD OCCASIONALLY FLASH ON AND OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HEADLIGHT HOUSING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 CADILLAC SRX- FT WORTH, TX
THE HEADLIGHT ASSEMBLY HAS CONDENSATION AND THE LOW BEAM LIGHT IS BARELY VISIBLE AT NIGHT THIS IS A SAFETY HAZARD
Source: NHTSA WEB SITE