2008 CAN-AM SPYDER Complaints

TL* THE CONTACT OWNS A 2008 CAN-AM SPYDER ROADSTER. ONCE THE CONTACT BEGAN RIDING THE VEHICLE, THE STEERING FAILED AND A CHECK DPS WARNING INDICATOR ILLUMINATED. THIS WAS A RECURRING FAILURE. THE VEHICLE WAS DRIVEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE DPS UNIT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 19,500.

TL* THE CONTACT OWNS A 2008 CAN-AM SPYDER GS. THE CONTACT STATED THAT IT REQUIRED FORCE TO STEER THE VEHICLE WHILE DRIVING 50 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 09V162000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,500.

THE DYNAMIC POWER STEERING UNIT WAS RECALLED AND REPLACED ON 12-15-2010. WHEN A CHECK ENGINE LIGHT CAME ON, I TOOK IT IN TO RIDE NOW POWER SPORTS PHOENIX 17202 N. CAVE CREEK RD. PHOENIX, AZ. 85032. IT ALSO FLASHED ON THE DASH THAT THE DPS UNIT NEEDED CHECKED. ON 6-3-2014 THE MILEAGE ON THE UNIT WAS 12,000. THE DEALER NOTIFIED BRP THAT THIS HAD OCCURRED, CLAIM # 313909. BRP MANAGEMENT SAID THE CAN AM SPIDER WAS OUT OF WARRANTY AND I WOULD HAVE TO PAY THE DEALER TO FIX IT. I WAS TOLD THAT IT WOULD COST APPROXIMATELY $ FOR PARTS PLUS LABOR TO INSTALL. AT $ PER HOUR FOR LABOR, THAT COULD AMOUNT TO A LARGE SUM. THE TECH TOLD ME THAT THE STEERING UNIT WAS WORKING FINE BUT THE SENSOR MALFUNCTIONED AND COULD NOT BE REPAIRED BY ITSELF, DUE TO THE FACT IT WAS SEALED INSIDE THE DYNAMIC POWER STEERING UNIT. THE WHOLE UNIT WOULD NEED TO BE REPLACED AT A COST OF A COUPLE OF THOUSAND DOLLARS TO REPAIR A $ SENSOR. THEY ALSO INFORMED ME THAT IF I CHOSE TO HAVE RIDE NOW SPORTS OF PHOENIX, AZ INSTALL THE NEW DPS UNIT, IT WOULD ONLY CARRY A 90 DAY WARRANTY. WHILE I WAS AT THE SERVICE DEPARTMENT A CUSTOMER WITH A 2014 CAN AM SPIDER CAME IN WITH THE SAME ISSUE ON A NEWER MODEL. THIS REALLY DISCOURAGED ME TO INVEST IN A NEW UNIT TO SOLVE A PROBLEM THAT HASN'T BEEN RECTIFIED BY THE MANUFACTURER. THE WARRANTY ENDED ACCORDING TO BRP ON 11-25-2013. I FEEL THIS IS NEGLIGENT ON THE PART OF THE MANUFACTURER TO NOT HANDLE THIS AT THEIR EXPENSE. PLEASE HELP ME, (THE CONSUMER), IN HOLDING THESE INDIVIDUALS RESPONSIBLE FOR THEIR DESIGN FLAWS THAT AFFECT THE SAFE OPERATION OF THEIR VEHICLES ON AMERICAN ROADS. THANK YOU FOR YOUR PROMPT ATTENTION THIS MATTER SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).? *JB

TL* THE CONTACT OWNS A 2008 CAN-AM SPYDER ROADSTER GS 5S Y (NA). THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE CONTACT NOTICED FUEL FUMES EMITTING FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 09V162000 (STEERING), 12V581000 (FUEL SYSTEM, GASOLINE), AND 12V582000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2008 CAN-AM SPYDER GS MOTORCYCLE. THE CONTACT STATED THAT WHILE THE MOTORCYCLE WAS PARKED, IT BEGAN SMOKING. THE VEHICLE SUDDENLY BECAME ENGULFED IN FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000. THE VIN WAS NOT AVAILABLE.

THE BACKREST, WHICH HOLDS THE PASSENGER FROM FALLING OFF THE REAR OF THIS 3 WHEELED MOTORCYCLE, IS MANUFACTURED FROM MATERIALS NOT SUBSTANTIAL ENOUGH TO HANDLE THE STRESS PLACED UPON IT, AND HAS BROKEN ON ONE SIDE. IF THE REMAINING SIDE FAILS THE PASSENGER CAN BE THROUGH FROM THE VEHICLE. IT IS MY BELIEF THAT THIS PRODUCT IS ENGINEERED AND MANUFACTURED IN A MANOR IN WHICH SOMEONE WILL BE CATASTROPHICALLY INJURED OR THE END RESULT WILL BE DEATH IF THIS PROBLEM IS NOT CORRECTED. THIS ISSUE HAS BEEN DISCUSSED IN DETAIL WITH THE REPRESENTING DEALERSHIP AND THE MANUFACTURER BOMBARDIER RECREATIONAL PRODUCTS (BRP) BOTH PARTIES HAVE BEEN REQUESTED TO CORRECT THIS SITUATION, AND BOTH HAVE DECLINED STATING THE FAILING ASSEMBLY IS ?OUT OF WARRANTY? THIS ISSUE SHOULD BE THOROUGHLY INVESTIGATED BY NHTSA. THE WRITER CAN PROVIDE PICTURES AND A VISUAL INSPECTION OF THIS FAILURE AT MY RESIDENCE. *TR

MAIN SHAFT BEARINGS FAILED AT 24,000 MILES CAN AM TECHNICAL ADVISORIES HAVE DECREASED ATTENTION ON MAIN DRIVE BELT TWICE. MONTHS DELAY ON REPLACEMENT PARTS MAKES ME THINK A LOT OF THESE ARE FAILING. UNABLE TO GET ADEQUATE EXPLANATION FROM CUSTOMER SERVICE OUT OF CANADA. *TR

TL* THE CONTACT OWNS A 2008 CAN-AM SPYDER GS. THE CONTACT STATED THAT WHILE ATTEMPTING TO DRIVE, THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.

EXCESSIVE HEAT COMING FROM THE BODY PANEL AREA CAUSING THE FUEL IN THE GAS TANK TO BOIL. *JS

DRIVING ON I 75 NORTHBOUND IN TROY, MI, THE MOTORCYCLE OVERHEATED, EVEN THOUGH IT WAS ONLY 78 DEGREES OUTSIDE. IT WENT INTO LIMP MODE, CAUSING RAPID DECELERATION, NEARLY CAUSING A REAR END COLLISION, WHICH THE DRIVER BEHIND JUST AVOIDED HITTING ME. THIS HAS HAPPENED TO MY OTHER CAN AM SPIDER ALSO. THE DEALER CLAIMS THIS IS A NORMAL THING, AND BOMBARDIER SAYS IT IS SUPPOSE TO HAPPEN IN EXTREME HEAT. BUT 78 DEGREES IS NOT EXTREME HEAT. SOMEONE IS GOING TO DIE BECAUSE OF THIS DEFECT. *TR