2010 CAN-AM SPYDER Complaints

EXTREME HEAT ON THE RIGHT SIDE NEAR MY FEET. INSTALLED FANCAN, WITH NO RESULT. ALSO, HEAT IS EXPERIENCED AROUND THE SEAT. *TR

STRONG SMELL OF GASOLINE IN GARAGE AFTER RIDE ON A HOT DAY. ASKED LOCAL DEALER AND WAS TOLD NOT TO OVERFILL FUEL AS IT WOULD OVERFLOW INTO A CANISTER. SO I NEVER OVERFILL. BUT AFTER SEVERAL MORE INSTANCES RIDING ON HOT DAYS I ALWAYS SMELL GAS AND HAVE NOTICED SEVERAL TIMES THAT THE FUEL IN THE TANK IS BOILING. YOU CAN OPEN THE CAP AND SEE IT. THIS HAS BEEN ONGOING SINCE PURCHASE IN MAY2011. DEALER TOLD ME MY VIN WAS NOT PART OF THE RECALL FOR NEW GAS CAP. BUT WE HAVE BEEN CONCERNED SINCE WE PURCHASED THIS BIKE, GAS FUMES IN THE SAME ROOM WITH A WATER HEATER. *TR

POWER STEERING UNEXPECTEDLY GOES OUT, BUT THROWS NO CODES. TIRE PRESSURE GOOD, OIL/WATER IS NORMAL. DEALER DOESN'T HAVE A SOLUTION. ALSO, ENGINE PUTS OUT SOME EXTREME HEAT ON DRIVER'S LEGS...ESPECIALLY THE RIGHT SIDE. *TR

TL* THE CONTACT OWNS A 2010 CAN-AM SPYDER RTS. THE CONTACT STATED THAT WHILE ACCELERATING FROM A COMPLETE STOP, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE FUEL SYSTEM HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 28,400. UPDATED 10/17/13*LJ THE CONSUMER WAS INFORMED THERE WAS NO FIX FOR THE PROBLEM. UPDATED 10/22/13

AS I WAS DRIVING MY SPYDER WOULDN'T SLOW DOWN AND I WAS AT 66MPH.. I DOWN SHIFTED AND IT STILL STAYED AT 66MPH. NO MATTER HOW MUCH I PRESSED ON THE BRAKE IT STAYED AT 66. LUCKY I HAD ENOUGH SENSE TO TURN THE BIKE OFF, BUT BY THEN I WAS IN THE WOODS BECAUSE I HAD TO AVOID HITTING OTHER CARS. MY POWER STEERING WASN'T WORKING AT THE TIME AND I CALLED BRP ON JULY 3 TO ASK THEM IF IT WAS STILL UNDER WARRANTY BECAUSE IT WAS REPLACED IN APRIL OF 2011. THEY TOLD ME IT WAS. SO I HAD THE ACCIDENT TWO WEEKS LATER NOW BRP WONT PAY FOR MY POWER STEERING UNIT. THEY SAID IT WAS DUE TO THE ACCIDENT EVEN THOUGH THEY HAVE NOTES ON ME CALLING IN ABOUT IT TWO WEEKS BEFORE THE ACCIDENT. MY BIKE IS ALWAYS IN THE SHOP. I CALLED BRP AND SPOKE TO A REPRESENTATIVE THERE AND HE TOLD THAT HE HAS NEVER SEEN SO MANY NOTES ON A BIKE. WHEN I FIRST GOT THE BIKE I HAD IT FOR TWO MONTHS AND THEN IT WAS IN THE SHOP FOR 9 WEEKS AND WHEN I GOT IT BACK NOBODY COULD TELL ME WHAT WAS WRONG WITH IT. I NEVER HAD THE BIKE FOR A WHOLE SUMMER YET WITH OUT A PROBLEM AND BRP DOESN'T SEEM TO B WORRIED ABOUT IT. AND TO TOP IT OFF THEY DON'T SEEM TO BE CONCERNED ABOUT THEIR PRODUCT BEING STUCK AT 66MPH. THEY ACT LIKE ITS NORMAL FOR THEIR PRODUCT TO DO THAT. THEY GAVE ME NOTHING AND REFUSE TO LET ME SPEAK TO A MANAGER. I PAID OVER 20,000 FOR THE BIKE AND I WOULD THINK YOU WOULD GET BETTER CUSTOMER SERVICE. I LOVE THE BIKE BUT ITS JUST TO MANY PROBLEM WITH IT AND BRP KNOWS IT BUT REFUSES TO HELP. *TR

WHILE TRAVELING ON HIGHWAY AT APPX. 70 MPH, MY CRUISE CONTROL DROPPED OUT REDUCING VEHICLE SPEED TO SUCH A DEGREE TO BE A DANGER TO ME AND ANY FOLLOWING VEHICLES. I PULLED OFF THE HIGHWAY IN ATTEMPT TO DETERMINE PROBLEM; I WAS UNSUCCESSFUL. IT HAPPENED SEVERAL MORE TIMES SO I QUIT USING CRUISE CONTROL. DEALER LATER DETERMINED IT WAS THE HOUSING-SWITCH. IT IS OUT OF WARRANTY AND CAN-AM WON'T STAND BEHIND THE PRODUCT EVEN THOUGH IT HAS LESS THAN 6000 MILES ON IT. I BELIEVE PART IS DEFECTIVE. *TR

SINCE DAY ONE MY 2010 RT'S TURN SIGNAL SWITCH HAS NOT CANCELLED CORRECTLY. WHEN PUSHED IT USUALLY TURNS ON THE OPPOSITE SIGNAL THIS MISLEADS OTHER DRIVERS WHO BELIEVE I MAY BE ABOUT TO MAKE A TURN OR FILTER IN E.G I USE THE RH TURN SIGNAL TO MOVE TO THE RIGHT AND WHEN I CANCEL IT THE LH TURN SIGNAL COMES ON - I HAVE TO MOVE THE SWITCH INTO A CENTRAL POSITION AND PUSH IT IN SOMETIMES SEVERAL TIMES TO GET THE LH TURN SIGNAL TO CANCEL VEHICLES HAVE MOVED UP BEHIND ME AND ASSUMING I WILL BE MOVING OVER HAVE NEARLY RUN INTO THE BACK OF ME BRP HAVE BEEN AWARE OF THIS PROBLEM FOR SOMETIME BUT DON'T SEEM TO BE TAKING ACTION PUTTING CAN-AM SPYDER RIDERS AT RISK OF A SERIOUS ACCIDENT OR A FATALITY.

MOTORCYCLE CAUGHT ON FIRE AT FUEL TANK WHILE TRAVELING WITH RIDER. MY FRIEND (ALSO ON A SPYDER) AND I TRAVELED FROM AUSTIN TO GALVESTON,TEXAS. WE ARRIVED AT OUR HOTEL, PARKED UNDER THE AWNING, TURNED OFF OUR BIKES AND WENT INSIDE TO CHECK IN. AFTER 10 MINUTES OR SO, WE RESTARTED OUR BIKES TO RIDE TO THE DESIGNATED PARKING SPACES. FLAMES SHOT OUT FROM UNDER THE LEFT SIDE OF MY SEAT AT THE FUEL TANK. I IMMEDIATELY JUMPED OFF, OBTAINED A FIRE EXTINGUISHER FROM THE HOTEL LOBBY AND PUT OUT THE FIRE PRIOR TO THE FIRE DEPARTMENT'S ARRIVAL. FIRE MARSHALL REPORT AND PICTURES AVAILABLE. THE BIKE WAS TOWED TO HOUSTON AND A REPAIR ORDER OF $7057 SUBMITTED TO FOREMOST INSURANCE COMPANY. THE LAST FILL UP OF GASOLINE WAS 50 MILES PRIOR TO THE FIRE. ALL GAS RECEIPTS ARE AVAILABLE. I HAVE BEEN AN EMERGENCY ROOM NURSE FOR OVER 20 YEARS AND REALIZE ACCIDENTS HAPPEN. I AM VERY SAFETY CONSCIOUS. WHY WOULD I WANT TO GET BACK ON A BIKE THAT CAUGHT FIRE FOR NO APPARENT REASON? AFTER REVIEWING COMPLAINTS ON LINE AT WWW-ODI.NHTSA.DOT.GOV AND INTERNET IT IS CLEAR THERE IS SOME SORT OF SAFETY DEFECT. MULTIPLE FIRES HAVE OCCURRED AND SOME BIKES HAVE BURNED TO THE GROUND. THE PROBLEM WAS NOT IDENTIFIED, THEREFORE, UNABLE TO BE SOLVED. FRANKLY, I AM AFRAID TO GET BACK ON THIS BIKE ONCE IT'S REPAIRED. ALL SERVICE RECORDS ARE AVAILABLE. ALL MAINTENANCE HAS BEEN PERFORMED AT THE DEALERSHIP AS SCHEDULED. I HAVE EXPERIENCED MULTIPLE PROBLEMS WITH THIS BIKE IN THE PAST. IT HAS BEEN TOWED TWICE BEFORE THIS INCIDENT AND HAS RUINED VACATIONS. IT EVEN HAD A CRACKED HEADER PIPE AT 4,000 MILES. I PURCHASED AN EXTENDED WARRANTY DUE THE PROBLEMS I HAVE HAD. WHAT DOES IT TAKE FOR A RECALL? THANK GOODNESS I WAS NOT AT HIGHWAY SPEED AND ABLE TO JUMP OFF AND NOT SUFFER ANY INJURIES. UNFORTUNATELY, I SEE FATALITIES AND BURN VICTIMS EVERYDAY IN MY LINE OF WORK. I DO NOT WANT TO BECOME ONE OF THEM!

TL* THE CONTACT OWNS A 2010 CAN-AM SPYDER RT. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 12V159000 (SERVICE BRAKES, AIR CONTROL: FOOT CONTROLS). THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE PARTS WERE NOT AVAILABLE TO PERFORM THE REPAIRS. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 4,626.

RECEIVED A RECALL NOTICE FROM BOMBARDIER RECREATIONAL PRODUCTS ON MY 2010 CAN-AM SPYDER RT SE5 CONCERNING POSSIBLE BRAKE FAILURE. HAVE CALLED THE DEALER TWICE AND THEY DO NOT HAVE THE REPAIR PARTS REQUIRED. THE DEALER STATED THEY HAVE BEEN WAITING FOR AT LEAST 4 WEEKS FOR PARTS TO MAKE REQUIRED REPAIRS BUT HAVE NOT RECEIVED ANY. THERE IS NO EXPECTED DATE WHEN THE DEALER WILL RECEIVE THE PARTS. THE RECALL LETTER STATES, "THIS CONDITION MAY INCREASE THE RISK OF A CRASH POSSIBLY RESULTING IN INJURY OR DEATH." BASED ON THIS WARNING I NO LONGER RIDE MY CAN-AM SPYDER AND THE DEALER CAN GIVE ME NO ASSISTANCE. WHAT CAN I DO TO FORCE BOMBARDIER RECREATIONAL PRODUCTS TO HONOR THEIR RECALL? *JS