2010 CAN-AM SPYDER Complaints

BRP SENT ME A LETTER TO RECALL MY CAN AM SPYDER RT BECAUSE BRAKES COULD FAIL. THE ONLY DEALER FOR THEM AROUND HERE IS MIDDLETOWN CYCLES AND SINCE I DID NOT BUY VEHICLE FROM THEM THEY ARE TELLING ME ABOUT 8 WEEKS MAYBE SERVICING IT IF THEY GET TIME. I THOUGHT WHEN A RECALL WAS ON A VEHICLE THEY ARE SUPPOSE TO FIX IN A TIMELY MATTER, I DON'T THINK MAYBE IN 2 MONTHS IS A TIMELY MANNER. PLEASE CAN YOU HELP ME OR GIVE ME ADVICE WHAT I CAN DO. *TR

TL* THE CONTACT OWNS A 2010 CAN-AM SPYDER RT ROADSTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V159000 SERVICE BRAKES, AIR:CONTROLS:FOOT CONTROL AND CONTACTED HIS LOCAL DEALER. THE DEALER ADVISED THAT THE PARTS NEEDED FOR THE RECALL REPAIRS WERE NOT READILY AVAILABLE AND WOULD TAKE THREE WEEKS BEFORE THE PARTS WOULD BECOME AVAILABLE. THE CONTACT STATED THAT THE TIME FRAME IN WHICH THE RECALL COULD BE PERFORMED WAS UNSATISFACTORY. IN THE MEANTIME, THE CONTACT WAS DRIVING 25 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE COMPUTER WAS UPDATED BUT THE FAILURE WAS NOT CORRECTED. THE CURRENT AND THE FAILURE MILEAGES WERE 6,700.

THE POWER STEERING FAILS INTERMITTENTLY WITH NO WARNING. THIS RENDERS CONTROL; OF VEHICLE VERY DIFFICULT AND COULD CAUSE LOSS OF ABILITY TO AVOID AN ACCIDENT. FACTORY HAS MADE ATTEMPTS AT FIXING FAULT, BUT TO NO AVAIL. OWNER IS SEEKING FACTORY BUY-BACK UNDER SONG-BEVERLY CONSUMER WARRANTY ACT (CALIFORNIA). *TR

WHILE TRAVELING IN HEAVY TRAFFIC ON INTERSTATE MOTORCYCLE SUDDENLY AND WITHOUT WARNING DROPPED THE SPEED FROM ABOUT 65MPH TO 40MPH. STEERING SYSTEM FAILED. DRIVERS IN BACK BRAKING HARD TO AVOID ME, TRYING TO GET TO SHOULDER BUT NOW THE TRAFFIC TO THE RIGHT IS TRAVELING TWICE AS FAST AS I AM. UNABLE TO GO FASTER DUE TO WHAT MANUFACTURER CALLS "LIMP HOME MODE". FINALLY GOT TRAFFIC IN RIGHT LANES TO SLOW TO ALLOW ME TO GET SAFELY TO SHOULDER. VERY HARROWING EXPERIENCE. I HAVE RIDDEN MOTORCYCLES FOR OVER 50 YEARS AND HAVE NEVER RIDDEN SUCH AN UNSAFE VEHICLE. THIS EXACT SCENARIO HAPPENED TWO MORE TIMES. AFTER EACH OCCURRENCE THE DEALER REPAIRED IT UNDER THE DIRECTION OF BRP. ALL PROBLEMS WERE RELATED TO BIKES COMPUTER SYSTEM THAT MALFUNCTIONED. BIKE CURRENTLY IN SHOP FOR THIRD TIME FOR SAME PROBLEM. YOU CAN READ ABOUT OTHERS WITH SAME PROBLEM ON "SPYDERLOVERS" BLOG. THIS BIKE HAS SEVERE SAFETY PROBLEMS THAT THE MANUFACTURER IS UNABLE TO REPAIR ON ALL OF ITS MODELS. *TR

THE VSS FAULT LIGHT CAME ON AND THE ENGINE BEGAN RUNNING ROUGH AS IF IT WAS NOT HITTING ON ALL SPARK PLUGS WHEN I WENT INTO A TURN. I PULLED OVER AND SHUT OFF THE ENGINE, WAITED A FEW MINUTES, AND RESTARTED THE VEHICLE. THIS ALLOWED THE COMPUTER TO REBOOT. THIS HAS OCCURRED THREE TIMES SINCE. LATER, MY FRONT TRUNK RELEASE BUTTON QUIT WORKING AND THE RIGHT FOG LIGHT QUIT WORKING (BULB IS FUNCTIONAL) AND MY GAS MILEAGE HAS GONE DOWN. I HAD NONE OF THESE PROBLEMS UNTIL THE DYNAMIC POWER STEERING UNIT WAS REPLACED DURING A RECALL. *TR

WHEN ATTEMPTING TO CANCEL TURN SIGNALS (LEFT OR RIGHT), IT IS VERY LIKELY THAT THE OPPOSITE TURN SIGNAL WILL BE ACTIVATED RATHER THAN CANCELING. THIS CAUSES THE DRIVER TO HAVE TO CHECK THE DASH FOR TURN SIGNAL CANCELLATION. IT IS COMMON TO HAVE THIS OCCUR MULTIPLE TIMES WITH EACH CANCELLATION ATTEMPT, CAUSING THE TURN SIGNALS TO ALTERNATE LEFT & THEN RIGHT MULTIPLE TIMES ALL WHILE TRYING TO CANCEL IT. SEVERAL ATTEMPTS AND SEVERAL SECONDS OF THE DRIVER'S ATTENTION IS OFTEN REQUIRED TO SUCCESSFULLY CANCEL TURN SIGNALS. THIS PRESENTS A SAFETY HAZARD AS THE DRIVER IS NOT WATCHING THE ROAD AND TRAFFIC AND ALSO BECAUSE THE DRIVER IS SENDING CONFUSING SIGNALS OF HIS/HER INTENT TO OTHER DRIVERS. THIS PROBLEM HAPPENS AT ANY SPEED OR WHILE STOPPED. THIS PROBLEM CAN OCCUR WITH EVERY ATTEMPT TO CANCEL THE TURN SIGNAL. THIS PROBLEM SEEMS TO BE WORSE WHILE WEARING GLOVES. *KB

CA-AM / ROADSTER SPYDER 2010 RTS SE5 TRANSMISSION. SINCE PURCHASE THE ROADSTER HAS BEING HAVING ON GOING STALLING ISSUES WHILE OPERATING. THIS ROADSTER WITH THE SE5 TRANSMISSION REQUIRES THE VEHICLE TO COME TO A COMPLETE STOP BEFORE NEUTRAL GEAR CAN BE ENGAGED FOR A RESTART. THIS PROBLEM HAS HAPPENED WHILE OPERATING IN TRAFFIC AND PUTS THE DRIVER AND PASSENGER AT RISK FROM A REAR END COLLISION. *TR

CAN-AM SPYDERS WITH THE SEMI-AUTOMATIC "SE5" TRANSMISSION CAN LURCH FORWARD AND RAPIDLY DECELERATE WHEN THE THROTTLE IS MOSTLY OPEN AND THE TRANSMISSION SHIFT BUTTON IS PRESSED TO SHIFT TO THE NEXT HIGHER GEAR. OPENING THE THROTTLE FOR QUICK ACCELERATION, WHEN MERGING INTO HIGHWAY TRAFFIC, FOR INSTANCE, RESULTS IN FORCES THAT PUSH A RIDER'S BODY TOWARD THE REAR OF THE MOTORCYCLE. WHEN THIS PROBLEM OCCURS, THE TRANSMISSION DROPS TO NEUTRAL SUDDENLY AND FOR MORE SEVERAL SECONDS RESULTING IN THE RIDERS' BODIES BEING ACCELERATED FORWARD RAPIDLY--OPPOSITE THE ACCELERATING FORCES--IN AN UNSAFE MANNER THAN CAN RESULT IN NEAR EJECTION FROM THE MOTORCYCLE. ALSO, WITH THE TRANSMISSION IN NEUTRAL FOR SEVERAL SECONDS, THE MOTORCYCLE DECELERATES RAPIDLY, WHICH CAN RESULT IN A REAR-END COLLISION, ESPECIALLY GIVEN THAT THE DRIVER WAS INTENTIONALLY ACCELERATING QUICKLY FOR A MANEUVER SUCH AS MERGING OR A LANE CHANGE INTO FASTER TRAFFIC. THAT HAS HAPPENED TO ME ON SEVERAL OCCASIONS, USUALLY WHEN THE SPYDER IS COLD, I.E. WITHIN 5 MINUTES OF STARTUP. THE OUTSIDE TEMPERATURE HAS BEEN BETWEEN 27 AND 50 DEGREES, THOUGH I DO NOT KNOW IF THE ACTUAL AIR TEMPERATURE CONTRIBUTES TO THE ISSUE.

CAN-AM ROADSTER DYNAMIC POWER STEERING (DPS) UNIT REPLACEMENT RECALL BOMBARDIER RECREATIONAL PRODUCTS INC. 565 DE LA MONTAGNE STREET VALCOURT, QUEBEC, CANADA JOE 2LO T 450.532.2211 F 450.532.5133 WWW.BRP.COM I RECEIVED A NOTICE IN THE MAIL REGARDING THIS RECALL BUT WHEN I CALLED MY DEALER TO HAVE THE REMEDY APPLIED I WAS TOLD THAT BRP WAS SENDING ONLY A SINGLE REPLACEMENT UNIT AT A TIME. SO THE DEALER IS HAVING TO QUEUE OWNERS AND DELAY FIXING VEHICLES FOR WHAT COULD END UP BEING WEEKS. THIS LEAVES MANY OWNERS ON THE ROADS WITH THE POTENTIALLY EXTREMELY DANGEROUS DEFECT. *TR

TL- THE CONTACT OWNS A 2010 CAN- AM SPIDER. THE CONTACT STATED THAT TWO WEEKS AGO WHILE TRAVELING THE STEERING LOCKED AND THE ENGINE DIED. THE CONTACT STATED THAT THIS CAN HAPPEN AT ANY SPEED. THE DEALER STATED THAT THERE WAS A RECALL FOR THE IGNITION SWITCH FOR THE MOTORCYCLE. WHEN THERE IS TOO MUCH PRESSURE PLACED ON THE HANDLE BARS IT CAN CAUSE THE STEERING TO GO OUT AND THE ENGINE TO STALL. THE CONTACT WAS TOLD THERE WAS RECALL FOR ENGINE AND ENGINE COOLING, WHICH DEALS WITH THE KEY SWITCH AND IGNITION SWITCH HARNESS. THE CAMPAIGN NUMBER IS 09V473000. THE CONTACT IS CONCERNED THAT THIS FAILURE IS DANGEROUS AND THAT THE MOTORCYCLE WAS PURCHASED NEW AFTER THE RECALL WAS ESTABLISHED. THE FAILURE MILEAGE AND CURRENT MILEAGES WAS 2800.RL