2010 CAN-AM SPYDER RT Complaints

CAN-AM ROADSTER DYNAMIC POWER STEERING (DPS) UNIT REPLACEMENT RECALL BOMBARDIER RECREATIONAL PRODUCTS INC. 565 DE LA MONTAGNE STREET VALCOURT, QUEBEC, CANADA JOE 2LO T 450.532.2211 F 450.532.5133 WWW.BRP.COM I RECEIVED A NOTICE IN THE MAIL REGARDING THIS RECALL BUT WHEN I CALLED MY DEALER TO HAVE THE REMEDY APPLIED I WAS TOLD THAT BRP WAS SENDING ONLY A SINGLE REPLACEMENT UNIT AT A TIME. SO THE DEALER IS HAVING TO QUEUE OWNERS AND DELAY FIXING VEHICLES FOR WHAT COULD END UP BEING WEEKS. THIS LEAVES MANY OWNERS ON THE ROADS WITH THE POTENTIALLY EXTREMELY DANGEROUS DEFECT. *TR

TL- THE CONTACT OWNS A 2010 CAN- AM SPIDER. THE CONTACT STATED THAT TWO WEEKS AGO WHILE TRAVELING THE STEERING LOCKED AND THE ENGINE DIED. THE CONTACT STATED THAT THIS CAN HAPPEN AT ANY SPEED. THE DEALER STATED THAT THERE WAS A RECALL FOR THE IGNITION SWITCH FOR THE MOTORCYCLE. WHEN THERE IS TOO MUCH PRESSURE PLACED ON THE HANDLE BARS IT CAN CAUSE THE STEERING TO GO OUT AND THE ENGINE TO STALL. THE CONTACT WAS TOLD THERE WAS RECALL FOR ENGINE AND ENGINE COOLING, WHICH DEALS WITH THE KEY SWITCH AND IGNITION SWITCH HARNESS. THE CAMPAIGN NUMBER IS 09V473000. THE CONTACT IS CONCERNED THAT THIS FAILURE IS DANGEROUS AND THAT THE MOTORCYCLE WAS PURCHASED NEW AFTER THE RECALL WAS ESTABLISHED. THE FAILURE MILEAGE AND CURRENT MILEAGES WAS 2800.RL

BOMBARDIER RECREATIONAL PRODUCTS, CAN-AM ROADSTER DYNAMIC POWER STEERING UNIT WHEREIN A FORCE GREATER THAN EXPECTED TO INITIATE THE TURNING OF THE STEERING HANDLEBAR OF THE VEHICLE TO CORRECT ITS TRAJECTORY MAY STEER THE VEHICLE OUT OF LANE WHICH INCREASES THE POSSIBILITY OF A CRASH WITH OTHER TRAFFIC OR OF A DRIVE OFF THE ROAD SITUATION. *TR

TL* THE CONTACT OWNS A 2010 CAN-AM SPYDER RT SE5 AUDIO ROADSTER. THE CONTACT STATED THERE WAS AN ABNORMAL SQUEALLING SOUND WHEN ACCELERATING. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS BUT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 10V232000 (POWER TRAIN: CLUTCH ASSEMBLY). WHILE AT THE DEALER FOR RECALL REPAIRS, THE CONTACT WAS INFORMED THAT THE BEARINGS WERE ALSO DEFECTIVE. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS LEFT WITH THE DEALER WHERE THE CONTACT WAS AWAITING REPAIRS. THE FAILURE MILEAGE WAS 5 AND THE CURRENT MILEAGE WAS APPROXIMATELY 900.

TL*THE CONTACT OWNS A 2010 CAN-AM SPYDER RT MOTORCYCLE. THE CONTACT RECEIVED A NHTSA RECALL CAMPAIGN ID NUMBER 10V232000 (POWER TRAIN: CLUTCH ASSEMBLY). THE CONTACT WAS INFORMED THAT THE PART WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE CONTACT ATTEMPTED SEVERAL TIMES TO NOTIFY THE MANUFACTURER; HOWEVER, THE TELEPHONE LINES CONTINUOUSLY REMAINED BUSY. THE CONTACT WAS DISPLEASED TO KNOW THAT THERE WAS A RECALL AND THE PART WAS NOT AVAILABLE, TO INCLUDE THE UNCERTAINTY OF THE ARRIVAL DATE FOR THE PART. THE CONTACT WAS CONCERNED ABOUT THE POTENTIAL SAFETY HAZARD AS STATED IN THE RECALL. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE VIN WAS UNAVAILABLE.

TL*THE CONTACT OWNS A 2010 CAN-AM SPIDER MOTORCYCLE. WHILE DRIVING AT 35 MPH ATTEMPTING TO STOP, THE VEHICLE SUDDENLY DOWNSHIFTED FROM THIRD GEAR TO FIRST. THE VEHICLE THEN SURGED FORWARD SO THE CONTACT APPLIED MORE PRESSURE TO THE BRAKE PEDAL TO STOP IT. THE FAILURE OCCURRED TWICE. THE CONTACT CALLED THE LOCAL DEALERSHIP AND WAS INFORMED THAT THE FAILURE WAS A KNOWN PROBLEM. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 610. THE CURRENT MILEAGE WAS 640.

HAD TROUBLE PUTTING IT INTO NEUTRAL WHEN STOPPED. THIS HAPPENED FREQUENTLY (DAILY). COMING TO A STOP IT ACTED LIKE THE CLUTCH WAS NOT ENGAGING AND THEN THE ENGINE STOPPED. COULD NOT GET IT STARTED UNTIL I JUST HELD THE STARTER SWITCH, LET THE BIKE JERK ALONG AND THEN START. DEALER SAID IT WAS THE CERAMIC CLUTCH BEARINGS, AND THEY WOULD CHANGE THEM OUT WITH STEEL BEARINGS. ARE THEY ALL LIKE THIS? COULD FIND NO RECALL TO FIX THE PROBLEM. *TR