CAN-AM Complaints

BRP's Vehicle Stability System (VSS) engages randomly on left turns, cutting engine power, applying braking, and temporary stalling around curves at normal driving speeds. This situation is a serious driving hazard as may suddenly jerk erratically, causing temporary loss of control of vehicile. This has happened on several occassions, and is a known problem to BRP. Ryker will lose power during a turn, causing vehicles behind to brake to avoid a collision, the bike will jerk and shake erratically, as brakes are being applied, then lunges forward when the VSS system disengages and normal power is restored. I almost got rear-ended by a large truck. This Ryker is NOT safe to drive. Has been taking to the dealer five times to try and fix the problem but so far it persists. Dealer clamis that Can-Am (BRP) has not been very helpful in resovling problem. This is a design or manufacturing flaw that needs to be fixed in the VSS system.

I bought the bike new and it is all stock, no addtl electrical additions. I was riding the bike had gone approx 35 miles the 1st & 2nd time and l was on a highway all of a sudden my bike lost power. It dropped speed from 65mph to under 40mph & my dash started to read VSS FAULT LIMP HOME..... I was almost hit multiple times by traffic coming up on me at higher speeds & bcz the bike has no emergency flashers l was almost struck. There were no service roads on HWY 380 East from Decatur, TX back to Denton, TX. So l was forced to ride on a hwy at 35-40mph w no hazards. I took it in to the dealership in Denton,TX at Freedom Powersports 2 days later the tech tells me it was maybe a brake fuse code. The bike was less than a year & less than 1500 miles on it. The 1st time it threw a VSS FAULT CODE l was on l-35 S heading to Dallas ,TX. l was about 20 miles out when the bike did the same thing it lost power as l was going about 65-67 mph. The bike was less than 3mo under 500 miles. The bike again quickly lost power & dropped speed fast down to 35mph & l saw the VSS LIMP HOME code come on my dash screen. I had to quickly change lanes & exit the interstate without being hit from behind bcz again l had no emergency flashers. I was told this time by Freedom Powersports of Lewisville,TX that it must have been a loose battery cable bcz the computer couldn't find any specific reason. It puts my life in grave danger & makes the bike un-reliable.

VSS FAULT WITH LIMP HOME MODE CAME ON WHEN ATTEMPTING TO GET ON A HIGHWAY WITH SPEEDS GREATER THAN 55 MPH, THIS WAS THE FIRST ATTEMPT. BROUGHT IT BACK TO THE DEALER AND THEY SPENT A COUPLE DAYS FIGURING IT IN THE SERVICE DEPT. THEY SAID BAD YAW SENSOR. SO A DAY LATER GETTING ONTO A ROAD WITH SPEEDS OF 50MPH IT KICKS INTO LIMP HOME MODE AND VSS FAULT. THEN 3RD TIME JUST LEFT THE SHOP WAS 3 MILES AWAY IT DID IT AGAIN. THANK GOD NOT ON A HIGHWAY. BUT GETTING OUT ON TO A ROAD FROM A STOP AND IT CUTS OUT AND INTO LIMP HOME MODE AND VSS FAULT. ALL THE CODES ARE THE SAME. C006C C0063. 3 TIMES I ALMOST GOT HIT BY ANOTHER VEHICLE BECAUSE OF THIS NEW CAN-AM RYKER HAS ISSUES. AND IT CONTINUES. BRP IS NOT HELPING THEIR DEALERS AND DEALER TECHNICIANS TO FIX THESE PROBLEMS. MY DEALER WHO SOLD ME MY BRAND NEW 2022 CAN AM RYKER 600 ACE, HAVE GONE ABOVE AND BEYOND, THEY HAVE GIVEN ME A LOANER VEHICLE TO USE. BUT BRP IS NOT HELPING THEM RESOLVE THE ISSUES. THESE UNITS ARE GETTING DANGEROUS.

The contact owns a 2022 Can-Am Ryker motorcycle. The contact stated while riding 60 MPH, the vehicle lost motive power with the parking brake warning light illuminated. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,300.

Less than one month old, not even 200 miles,had a VSS fault. Took to dealer they said it was a steering issue and fixed, so they said. Less than a month again same issue VSS fault steering Yaw sensor. Rook to dealer again they had bike about a month to fix and replaced many parts and no issue since, however this issue happens when making hard/deep left turns, now I have learned that. So when I ride I take it easy on these turns and cornering.

On 06/28, while operating my vehicle at around 20 miles an hour I received a "Brake Failure" warning (indicated by a message on the vehicle display) and my brakes began to fail to fully engage. I was able to stop the vehicle after pressing the brake multiple times. I shut down the vehicle and the brakes returned to normal operation, however after riding just a few miles the issue began again. The issue persists and the requirement to "pump the brake peddle to achieve a stop remain consistent. I have taken the vehicle to a shop to have the vehicle inspected and repaired. The vehicle has 10,800 miles on it and recently had the recommended 12k mile maintenance performed on it (May of 2022) by a certified technician, at a certified dealer (Ridenow Powersports in Goodyear Arizona). No issues were reported at the time during that inspection. The vehicle has not been used in a highly spirited way and the brakes applied in normal, dry, conditions. No constant brake compression while riding or any other abnormal operation conditions. I contacted Can Am and they provided no insight, suggestion or direction other that "see an authorized dealer".

Front belt sprocket internal gears were ground away. It didn't allow the engine sprocket to turn the pulley that drives the belt powering the rear tire. Resulted in a loss of propulsion while traveling at 55 MPH making riding to a safe location difficult, had to coast off the roadway. The attached photo is after the sprocket was removed from the bike. The pieces broken along the outside are from a gear puller during removal. The sprocket would only free spin making removal extremely difficult.

While riding motorcycle suddenly bike loss ability to move under its own power, no response to throttle.

The contact owns a 2018 Can-Am Spyder RT. The contact received notification of NHTSA Campaign Number: 22V352000 (Power Train) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

While driving the vehicle a clunking sound was heard and at the same time I experienced a loss of propulsion. The vehicle is currently in the process of being repaired as it was determined that the front drive sprocket main drive shaft had sheared. Fortunately I was able to pull off the highway at an intersection onto a much less congested street. There were not warning lights or indications that forewarned me of this event. The vehicle was towed as it was unable to proceed under its own power to the residence of the owner. After further evaluation the vehicle was taken to a dealership for diagnosis and repair. The VIN provided has no displayable records on Carfax.