CAN-AM Complaints

I PURCHASED A NEW CAN AM DEFENDER ON MAY 30 WITH NO TEST RIDE. UPON RETURNING HOME I DROVE THE UNIT TO MY NEIGHBOR'S HOME, NOTICING A VERY LOUD RATTLE. MY NEIGHBOR AND I DID A SUPERFICIAL INSPECTION AND DISCOVERED THE PASSENGER SIDE SEAT BELT BOLT THAT ATTACHES THE SEAT BELT TO THE FRAME WAS NOT EVEN FINGER TIGHT, DESPITE THE DESIGN INCLUDING A BOLT WITH A NYLON WASHER LOCK ON THE BOLT. WE ALSO NOTICED THAT THERE WAS NO ANTI-FREEZE IN THE RESERVOIR. I DROVE THE UNIT HOME AND INSPECTED THE UNIT A LITTLE MORE, DISCOVERING THAT THE OIL HAD BEEN SIGNIFICANTLY OVERFILLED, NO ANTI-FREEZE VISIBLE WHEN LOOKING INTO THE RADIATOR AND THE RIGHT REAR SHOCK ALSO BEING ATTACHED BY A SIMILAR BOLT WITH NYLON LOCK NUT THAT WAS ALSO NOT EVEN FINGER TIGHT. I REALIZED THAT THERE WERE SIGNIFICANT ISSUES WITH THE WAY THE MOTOR WAS PREPPED PRIOR TO 30+ HOURS OF OPERATION AT THE DEALER AND BUILD ISSUES THAT COULD PUT MY LIFE AT RISK IF NOT DISCOVERED BY ME PRIOR TO RIDING. I CONTACTED BOTH THE DEALER AND BRP DIRECTLY AND THEY SEEM TO DISMISS MY CONCERNS REGARDING MY SAFETY CONCERNS.

THE ELECTRONIC PARKING BRAKE WILL NOT RELEASE INTERMITTENTLY. THIS HAPPENS 3-5 TIMES A WEEK.

I HAVE A 2012 CAN AM SPYDER RT LIMITED WITH EXTREME HEAT ON MY RIGHT FOOT AND AROUND THE SEAT. ALSO HAVE OVERWHELMING GASOLINE FUMES AFTER PARKING THE BIKE. MAKING IT UNUSABLE AND NO FUN AND DANGEROUS TO RIDE. PURCHASED JULY 14 2017. 7,200 MILES. HAD CONTACT SEVERAL TIMES WITH LOCAL DEALER ABSOLUTELY NO HELP!

THE LEFT TURN SIGNAL DOESNT WORK PROPERLY WHEN IT IS ENGAGED. SOMETIMES IT COMES ON WHEN IT IS PUSHED AND OTHER TIMES IT DOESNT. I HAVE TO CONSTANTLY KEEP MY EYE ON IT TO MAKE SURE IT IS WORKING WHEN I NEED IT. THIS IS A SAFETY HAZARD DO TO THE FACT I HAVE TO TAKE MY EYES OFF THE ROAD TO MAKE SURE MY TURN SIGNAL IS WORKING BEFORE I MAKE A LETF TURN.

I COMPLETED THE FIRST OIL CHANGE ON MY 2011 RT TRIKE (MOTORCYLE) (I PURCHASED IT FROM A DEALER USED SO IT MAY BE THE FIRST OIL CHANGE EVER PERFORMED SINCE IT ONLY HAS 3500 MILES. I FOUND A SMALL SCREW( LIKE A HEX SCREW) PART INSIDE THE OIL PAN MAGNET. SEE THE ATTACHED PHOTO. NO AWARE THAT THE ENGINE IS SELF DESTROYING FROM THE INSIDE. IT IS A SMALL BLACK COLOR BOLT A BIT LARGER THAN A RICE GRAIN IT HAS THREADS ON THE OUTISIDE AND A HEX IMPRESSION ON ONE SIDE AND IT DOES NOT APPEAR TO HAVE BEEN DAMAGED SINCE IT WAS STUCK TO THE OIL PAN PLUG MAGNET ALL THIS TIME. AFTER FURTHER READING THE SPYDER OWNERS FORUM WE LEARNED THIS SITUATION HAS HAPPENED TO OTHER OWNERS. IN THE NEW ONES THE BRP COMPANY PAID FOR THE ENGINE REPAIR BECAUSE THEY WERE UNDER WARRANTY. MINE HAS EXPIRED WARRANTY BUT ONLY HAS 3700 ORIGINAL MILES IN THE ODOMETER. THE SMALL SCREW IS A PART THAT REGULATES THE AMOUNT OF OIL FLOW INTO THE REAR CYLINDER HEAD. THIS IS A TWO CYLINDER ENGINE. A DEALER CONTACTED THE BRP COMPANY AND THEY REFUSED TO COVER THE COST OF THE REPAIR. THE ENGINE APPERAS TO STILL OPERATE CORRECTLY BUT SOME OF THE INFORMATION POSTED MENTIONS THAT THE ENGINE WILL EVENTUALLY START LEAKING OIL ALONG ONE OF THE CILINDER HEADS GASKETS.

DYNAMIC POWER STEERING FAILURE AT 5,900 MILES. NO POWER STEERING AT SLOW SPEEDS.

TL* THE CONTACT OWNS A 2020 CAN-AM RYKER. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING ABOUT 25 MPH, THE PASSENGER'S SIDE FRONT WHEEL DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE TAMPA BAY POWER SPORTS DEALER, LOCATED AT 13521 N FLORIDA AVE, TAMPA, FL 33613, WHERE THE CONTACT WAS REFERRED TO THE MANUFACTURER. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE MIGHT HAVE STRUCK AN OBJECT THAT CAUSED THE FAILURE. THE MANUFACTURER DECLINED TO TAKE RESPONSIBILITY FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 750.

THIS IS A FOLLOW UP TO MY FIRST COMPLAINT TRACKING # 11291321 WHERE I NOTED MY STEERING LOCKING UP AND PULLING ME VERY ABRUPTLY TO THE RIGHT. I HAD MY BIKE DIAGNOSED BY A MECHANIC AND HE DEACTIVATED THE FAULTY DPS SYSTEM AND THE BIKE NO LONGER HAD THE STEERING ISSUE. I CONTACTED BRP DIRECTLY ABOUT THIS ISSUE AND THE DECLINED TO OFFER ANY ASSISTANCE ALTHOUGH THIS WAS THE FAULTY PART THAT WAS RECALLED LAST YEAR. THE BIKE ONLY HAS 12000+ MILES ON IT AND NO MATTER THE AGE SHOULD NOT HAVE SUCH A MAJOR MALFUNCTION WITH SUCH LITTLE MILES.

I WAS RIDING FOR ABOUT 30 MINUTES WHEN I FELT MY STEERING STICK PULLING THE BIKE TO THE RIGHT, THEN I HAD TO FORCEFULLY PUSH THE HANDLEBARS BACK LEFT TO GET IT TO BREAK FREE. I PULLED OVER AND INSPECTED THE HANDLEBARS FOR OBSTRUCTION BUT THERE WERE NONE. I IMMEDIATELY STARTED BACK TOWARD HOME TO FIGURE OUT WHAT WAS GOING ON BUT THE LONGER I WAS ON THE BIKE THE WORSE IT GOT UNTIL IT SCARED ME TO THE POINT I HAD IT TOWED BACK TO MY HOUSE. AFTER RETURNING I DID SOME RESEARCH AND IT SEEMED LIKE THE ISSUE I HAD WAS THE SAME AS UNITS THAT HAD BEEN RECALLED LAST YEAR, BUT AFTER CALLING BRP THEY STATED IT WAS NOT PART OF THAT RECALL. I'VE BEEN RIDING MOTORCYCLES FOR YEARS AND I HAVE NEVER BEEN SO TERRIFIED OF A MECHANICAL FAILURE IN MY LIFE.

WHILE OPERATING THE VEHICLE THE DYNAMIC POWER STEERING SYSTEM MALFUNCTIONS CAUSING THE VEHICLE TO SWERVE HARD LEFT IF, OR WHEN THE OPERATOR LET'S LOOSE OF THE STEERING WHEEL. AS A RESULT OF THE DYNAMIC POWER STEERING SYSTEM CONSTANT LEFT TURN PRESSURE ON THE RACK AND PINION HAS CAUSED PREMATURE FAILURE OF THE RACK AND PINION, CAUSING A SEVERE HANDLING SITUATION, COMBINED WITH THE CONSTANT LEFT TURN PRESSURE RENDER THE VEHICLE NON OPERATIONAL.