2009 CAN-AM SPYDER Complaints

THIS IS A FOLLOW UP TO MY FIRST COMPLAINT TRACKING # 11291321 WHERE I NOTED MY STEERING LOCKING UP AND PULLING ME VERY ABRUPTLY TO THE RIGHT. I HAD MY BIKE DIAGNOSED BY A MECHANIC AND HE DEACTIVATED THE FAULTY DPS SYSTEM AND THE BIKE NO LONGER HAD THE STEERING ISSUE. I CONTACTED BRP DIRECTLY ABOUT THIS ISSUE AND THE DECLINED TO OFFER ANY ASSISTANCE ALTHOUGH THIS WAS THE FAULTY PART THAT WAS RECALLED LAST YEAR. THE BIKE ONLY HAS 12000+ MILES ON IT AND NO MATTER THE AGE SHOULD NOT HAVE SUCH A MAJOR MALFUNCTION WITH SUCH LITTLE MILES.

I WAS RIDING FOR ABOUT 30 MINUTES WHEN I FELT MY STEERING STICK PULLING THE BIKE TO THE RIGHT, THEN I HAD TO FORCEFULLY PUSH THE HANDLEBARS BACK LEFT TO GET IT TO BREAK FREE. I PULLED OVER AND INSPECTED THE HANDLEBARS FOR OBSTRUCTION BUT THERE WERE NONE. I IMMEDIATELY STARTED BACK TOWARD HOME TO FIGURE OUT WHAT WAS GOING ON BUT THE LONGER I WAS ON THE BIKE THE WORSE IT GOT UNTIL IT SCARED ME TO THE POINT I HAD IT TOWED BACK TO MY HOUSE. AFTER RETURNING I DID SOME RESEARCH AND IT SEEMED LIKE THE ISSUE I HAD WAS THE SAME AS UNITS THAT HAD BEEN RECALLED LAST YEAR, BUT AFTER CALLING BRP THEY STATED IT WAS NOT PART OF THAT RECALL. I'VE BEEN RIDING MOTORCYCLES FOR YEARS AND I HAVE NEVER BEEN SO TERRIFIED OF A MECHANICAL FAILURE IN MY LIFE.

I HAVE A 2009 CAN AM SPYDER RS AND IT CAUGHT ON FIRE IN MAY 2014 . MY BIKE ONLY HAS 1900 MILES AND HAS BEEN IN THE SHOP FOR SERVICE FOUR TIMES. IT CAUGHT ON FIRE ON MAY 12, 2014 AT MY WORK FABENSISD. I HAD IT IN THE SHOP FOR 3 RECALLS AND GOT IT BK 3 MONTHS LATER FROM NOV. 2013 TO FEB 2014. DROVE IT TO WORK WHICH IS 5 MILES AWAY. THE SCHOOL HAS IT IN THEIR SURVEILLANCE CAMERA. SANTA TERESA WANTS TO CHARGE ME FOR A PART THAT DOES NOT HAVE ANY WARRANTY. MY COMPLAIN IS WHY SHOULD I PAY FOR ANYTHING WHEN IT WAS THE MANUFACTURES FAULT? SINCERELY [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *JS *TR

PUT IT IN REVERSE THEN IT BLOWS THE FUSE FOR THE RUNNING LIGHTS AND BRAKE LIGHTS

TL* THE CONTACT OWNS A 2009 CAN-AM SPYDER ROADSTER. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. UPDATED 06/08/17*LJ *AS

BIKE WENT IN (LIMP MODE) BECAUSE DYNAMICPOWER STEERING(DPS) UNIT NEEDS TO BE REPLACED, CAN AM/BRP HAD A RECALL OF THE (DPS) UNITS ON SEPTEMBER 7,2010, HOWEVER IS NOW REFUSING TO REPAIR MY CAN-AM PURSUANT TO SAID RECALL.

CPSC: X1460470A. 2009 CAN AM SPYDER RS. CONSUMER STATED AFTER HAVING THE BIKE SERVICED 4 TIMES AND RECALLED 3 IT CAUGHT FIRE. *LN

TL* THE CONTACT OWNS A 2009 CAN-AM SPYDER ROADSTER. THE CONTACT STATED THAT THE CHECK DYNAMIC POWER STEERING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 09V162000 (STEERING) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE EXHIBITED SIMILAR STEERING DIFFICULTIES AS BEFORE THE RECALL REPAIR WAS PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 799. UPDATED 12/06/2017*CN

I REFUELED MY MOTORCYCLE, AS I WAS LEAVING I NOTICED MY LEGS GET HOT. I DID NOT PAY IT MUCH MIND UNTIL THERE WAS AN ABSURD AMOUNT OF PAIN THEN I LOOKED DOWN AND I SEEN THAT MY MOTORCYCLE WAS ON FIRE. I THEN PULLED OVER AND CALLED 911 FOR ASSISTANCE AND BE TRANSPORTED TO THE HOSPITAL TO GET TREATED FOR MY BURNS. MY MOTORCYCLE WAS DESTROYED. THE ELECTRONICS WERE FRIED, THE PLASTICS WERE MELTED AND IT STUNK OF GASOLINE. I ALSO TAKEN PICTURES OF THE BURNS TO MY LEG AND THE MOTORCYCLE. *TR

RIDING ON A TWO LANE RESIDENTIAL STREET WHEN WITHOUT ANY WARNING THE STEERING PULLED HARD TO THE LEFT AND TOOK ME INTO THE ONCOMING LANE. HAD A ONCOMING CAR BEEN COMING IN MY DIRECTION I WOULD HAVE HIT IT HEAD ON AT APPROXIMATELY A 30 DEGREE ANGLE. THIS HAPPENED SO FAST AND I WAS TRYING TO COUNTER STEER BACK INTO MY LANE AND ALMOST FLIPPED WHEN THE STEERING RELEASED. I HAD THIS SAME PROBLEM WITH A 2008 CAN AM SPYDER. THIS PROBLEM WAS SUPPOSED TO BE FIXED ACCORDING TO BRP, BUT IT IS STILL HAPPENING. THIS 2009 SPYDER WAS BOUGHT BAND NEW AND SHOWS THAT THE DPS WAS CHECK AND OR CHANGED BEFORE IT WAS SOLD TO ME. IT IS APPARENT THAT THE NEW UNIT HAS THE SAME PROBLEM AS THE NEW ONE. I ALSO WISH TO REPORT THE RANDOM SMELL OF FUEL WHICH CAUSES ME CONSIDERABLE WORRY SINCE MY 2008 CAN AM SPYDER WAS COMPLETELY DESTROYED WHEN IT UNEXPECTEDLY BURST INTO FLAMES AS I WAS LEAVING MY DRIVEWAY. *TR