CAN-AM Complaints
View complaints related to CAN-AM. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2014 CAN-AM SPYDER RT- TUCSON, AZ
40,000 MILES AND THE STEERING MECHANISM HAS WORN OUT. THE HANDLEBARS MOVE BACK AND FORTH WITHOUT THE FRONT WHEELS BEING AFFECTED. THE DEALER SAYS THE MACHINE CANNOT BE SAFELY RIDDEN UNTIL THE STEERING ASSEMBLY HAS BEEN REPLACED. THE SERVICE MANAGER NOTED THAT HE HAS SEEN SEVERAL OTHER SIMILAR MODELS WITH THE SAME ISSUE. I AM LUCKY TO HAVE THIS REPAIRED BEFORE I HAD A SERIOUS ACCIDENT. THERE IS REPORTING THAT BRP HAD TO HAVE A RECALL FOR THIS IN EARLIER YEAR MODELS AND NOW IT LOOKS LIKE THE SAME SAFETY ISSUE HAS RE-APPEARED IN ITS 2014 MODELS.
Source: NHTSA WEB SITE -
2008 CAN-AM SPYDER GS- MOUNT PLEASANT, TX
MY VSS,ABS, AND 4 OTHER CODES CONSTANTLY FLASH. THIS MACHINE LOSES POWER BEFORE I GET TO THIRD GEAR. I WAS TRAVELING ON A BUSY CITY STREET DURING LUNCH HOUR TRAFFIC WHEN OUT OF NO WHERE I LOSE POWER AND I GET A CHECK DPS ,VSS FAULT, HIGHTEMP, CHECK ENGINE AND ABS WARNINGS. ALMOST REAR ENDED BEFORE SWAYING OFF THE ONTO THE SHOULDER. ONE DAY ITS RUNNING FINE THE NEXT DAY EVERY WARNING LIGHT ON IT COMES ON THERE ARE SOME REAL ISSUES FOR A BIKE THAT HAS BEEN WELL MAINTAINED AND WITH SUCH LOW MILES . THIS PURCHASE HAS CHANGED MY MIND ABOUT PURCHASING A NEW ONE . I LOVE THE WHOLE CONCEPT BUT THE MANUFACTURER NEEDS TO GET A LOT OF THINGS CORRECTED TO WIN ME OVER AGAIN. I WILL NOT ALLOW MY SON OR WIFE TO RIDE BECAUSE I FEAR FOR THEM IF THIS THING MALFUNCTION IN TRAFFIC. PLEASE BPR DO SOMETHING TO FIX THIS MADNESS. GREAT IDEA BUT IT HAS NOT LIVED UP TO EXPECTATIONS, TOO MUCH MONEY SPENT FIXING THIS BIKE. I HAVE SPENT OVER $2000 IN REPAIRS AND I STAY IN LIMP MODE. NOT FAIR ! BACK TO THE SHOP AGAIN ,THIS TIME IT WILL HAVE A FOR SALE SIGN ATTACHED !!!!
Source: NHTSA WEB SITE -
2013 CAN-AM SPYDER RT- GIG HARBOR, WA
TL* THE CONTACT OWNS A 2013 CAN-AM SPYDER RT. WHILE DRIVING 70 MPH, A BRAKE WARNING LIGHT ILLUMINATED AND THE VEHICLE REQUIRED A LONGER DISTANCE TO STOP. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND NOTICED BRAKE FLUID LEAKING BENEATH THE VEHICLE. FUMES OF SMOKE WERE SEEN BENEATH THE SEAT. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 13V386000(SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO THE DEALER AGAIN WHERE IT WAS DIAGNOSED THAT THE BRAKE MASTER CYLINDER AND BRAKE FLUID RESERVOIR WERE MELTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 10,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 CAN-AM SPYDER RS- SNELLVILLE, GA
ON SUNDAY, JULY 7, 2016, WHILE RIDING FROM OKLAHOMA CITY, OKLAHOMA TO TAOS, NEW MEXICO, I STOPPED FOR GASOLINE AT A GAS STATION SOMEWHERE IN NORTHEASTERN NEW MEXICO, POSSIBLY AROUND CLAYTON. WHEN I BEGAN TO UNSCREW THE GAS CAP, I HEARD A HISSING SOUND COMING FROM THE GAS TANK. THIS IS NOT UNUSUAL, AS THE GAS FREQUENTLY BOILS IN THE TANK, LIKELY DUE TO THE CLOSE PROXIMITY OF THE EXHAUST SYSTEM ON EACH SIDE OF THE FUEL TANK, BUT THIS TIME THE HISSING SOUNDED LIKE THE PRESSURE MAY HAVE BEEN HIGHER THAN NORMAL. I WENT AHEAD AND REMOVED THE GAS CAP, AT WHICH POINT GASOLINE AND/OR GAS VAPORS SPEWED OUT OF THE GAS TANK, KNOCKING THE GAS CAP FROM MY HAND AND HITTING ME IN THE FACE, NECK AND SHOULDERS, AND SPRAYED OVER THE GAS PUMP AT WHICH I PARKED AND RAINED DOWN ON MY BROTHER'S MOTORCYCLE WHERE HE HAD PARKED TO PURCHASE FUEL. THE SPYDER WAS STATIONARY WITH THE PARKING BRAKE APPLIED AND THE IGNITION SWITCHED OFF AT THE KEY. THE ENGINE WAS NOT RUNNING AND HAD BEEN SWITCHED OFF FOR LESS THAN ONE MINUTE. WE HAD BEEN RIDING IN EXTREME HEAT, MY BROTHER'S BMW READ 106 DEGREES WHILE THE SPYDER READ 117 DEGREES. THE SPYDER'S TEMP IS NORMALLY CONSIDERED TO RUN HIGHER THAN THE ACTUAL TEMPERATURE, SO WE BELIEVE THE 106 DEGREE TEMP TO BE MORE ACCURATE.
Source: NHTSA WEB SITE -
2013 CAN-AM SPYDER- CARTWRIGHT, OK
TL* THE CONTACT OWNS A 2005 (NA) CAN-AM SPYDER. WHILE DRIVING 55 MPH, THE POWER STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 400.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2008 CAN-AM SPYDER GS- CROMWELL, CT
WHILE DRIVING MY 2008 CAN AM SPYDER ON CT-2 WEST BOUND IN CONNECTICUT AT APPROXIMATELY 6:30PM IN SLOW MOVING, STOP & GO TRAFFIC MY WIFE (WHO WAS THE PASSENGER) NOTICED BY HER RIGHT FOOD THERE WERE FIRE FLAMES COMING FROM THE VEHICLE. SIMULTANEOUSLY I NOTICED WHITE SMOKE COMING FROM THE FRONT OF THE VEHICLE. I STOPPED THE BIKE IMMEDIATELY AND BOTH ME AND MY PASSENGER DISMOUNTED THE BIKE. WE QUICKLY MOVED AWAY FROM THE BIKE AS WE FEARED OUR SAFETY WAS IN JEOPARDY. WE COULD NOT RETRIEVE ANY OF OUR BELONGINGS. THE BIKE THEN BECAME COMPLETELY ENGULFED IN FIRE/FLAMES. WE CALLED 911 EMERGENT. THE BIKE COMPLETELY BURNED TO THE FRAME BY THE TIME THE FIRE DEPARTMENT AND STATE TROOPER ARRIVED AT THE SCENE. SEE ATTACHED PHOTOS. WE HAVE MORE PHOTOS IF NEEDED.
Source: NHTSA WEB SITE -
2012 CAN-AM SPYDER RS- JACKSONVILLE, FL
HAVE A PROBLEM WITH MY SPYDER RT MOTORCYCLE HEADLIGHTS NOT WORKING. I BOUGHT THE MC 2/2012. HAVE HAD THE HEADLIGHT RELAY REPLACED 4 TIMES SINCE 7/23/13. IN APRIL 2015, I WAS RIDING IN THE WEST VIRGINIA MOUNTAINS AT NIGHT AND MY HEAD LIGHTS WENT OUT. THIS IS VERY DANGEROUS. THE SPYDER DEALER CALLED THE HOME OFFICE AND THEY SAID THAT THEY COULD NOT FIX IT BECAUSE IT WAS NOT UNDER WARRANTY. IT WAS UNDER WARRANTY WHEN I FIRST HAD THE PROBLEM. I CALLED THE HOME OFFICE TODAY AND THEY TOLD ME THE SAME THING. AFTER ARGUING WITH TECHNICIAN HE HUNG UP ON ME. THIS IS A VERY DANGEROUS PROBLEM AND NEEDS TO BE ADDRESSED IMMEDIATELY BEFORE SOMEONE LOSES THEIR LIFE.
Source: NHTSA WEB SITE -
2008 CAN-AM SPYDER RS- PLACITAS, NM
TL* THE CONTACT OWNS A 2008 CAN-AM SPYDER ROADSTER MOTORCYCLE. WHILE DRIVING APPROXIMATELY 75 MPH, THE VEHICLE INDEPENDENTLY STEERED TO THE RIGHT AND THEN THE OPPOSITE DIRECTION. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE CONTACT DISCONNECTED THE POWER STEERING FUSE. THE VEHICLE RESUMED NORMAL OPERATION; HOWEVER, A CHECK DPS WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES FOR THE SAME FAILURE. ON ONE OCCASION, THE DPS WAS RESET. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC WHERE THE ROTOR ALTERNATOR WAS REPLACED. IN 2010, THE PREVIOUS OWNER HAD THE VEHICLE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 09V162000 (STEERING). THE VEHICLE WAS NOT REPAIRED FOR THE MOST RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 CAN-AM SPYDER RT- PONCHATOULA, LA
WHEN I STOP TO GET GAS ON A HOT DAY THE GAS IN THE GAS TANK IS BOILING I THINK THIS IS A DANGEROUS SITUATION I HAVE NOTICED THIS BEFORE ON MY BIKE. THE BIKE HAD ONLY 1/4 TANK FULL AND HAD RODE FOR AT LEAST 50 MILES
Source: NHTSA WEB SITE -
2013 CAN-AM SPYDER ST- NEW ORLEANS, LA
2013 CAN AM SPYDER ST-S. CONSUMER WRITES IN REGARDS TO MOTORCYCLE BRAKE LIGHT REMAINS ON AFTER ENGINE IS OFF, CRUISE CONTROL WILL NOT SET AND MOTORCYCLE GOES INTO "LIMP MODE"(VSS FAULT). *SMD THE CONSUMER STATED THE MOTORCYCLE WOULD GO INTO LIMP MODE WHILE RIDING. *JB
Source: CONSUMER LETTER