2013 CAN-AM SPYDER RT Complaints

EXCESS HEAT HAS MELTED THE BRAKE LINE TWICE, MASTER CYL. MELTED, BRAKS GET SOFT AND INHIBIT STOPPING POWER, ELECTRICAL WIRINGIS DEGRADING FROM EXCESS HEAT, GAS TANL GET SO HOT THE GAS STARTS TO BOIL, PANELS ARE MELTING AND WARPING FROM EXCESS HEAT. THE UNIT HAS BEEN DECLARED UN SAFE TO RIDE. BRP REFUSES TO ADDRESS THE SAFETY ISSUES, ALL RECALLS AND UPGRADES HAVE BEEN DONE AND THE PROBLEM IS JUST GETTING WORST, BRP, WILL NOT FIX ONLY OFFERS TO HIDE THE COMETIC DAMAGE

WHILE RIDING ON THE HIGHWAY IN MOTION, DURING A CLEAR DAY ON JULY 16 2016. THE SUBJECT VEHICLE SUFFERED A BLOWN REAR TIRE LEAVING A LARGE CENTER STRIP OF BLENDED STEEL AND RUBBER SHAPED AS A WIDE BELT THAT EXTENDED PAST THE REAR OF THE BIKE. SEE THE MULTIPLE PHOTOS ATTACHED IN (EXHIBIT P). WHILE ATTEMPTING TO BRING THE BIKE TO A SAFE HALT TO THE SIDE OF THE HIGHWAY, THE ROTATION OF THE WHEEL USING THE STATED BELT BEAT THE PLASTIC REAR END OF THE VEHICLE TO A TOTAL DISMEMBERMENT OF CRUCIAL PARTS. WITH THE REAR END OF THE VEHICLE BEING RIPPED AWAY FROM THE VEHICLE, THE ATTACHED PASSENGER'S PLASTIC SEAT MOUNT WAS ALSO DESTROYED. FINELY AS THE VEHICLE WAS BEING BROUGHT DOWN TO A STOP TO THE SIDE OF THE HIGHWAY, SOMEHOW WITH THE VIBRATION OF THE ROTATING BLOW TIRE AND WHEEL, THE RIGHT FRONT WHEEL STABILIZING CAST IRON MECHANISM BROKE DISLODGING THE LOWER BALL JOINT THAT STABILIZED THE HORIZONTAL POSITION OF THE RIGHT FRONT WHEEL. SEE THE MULTIPLE PHOTOS ATTACHED IN (EXHIBIT K). THIS SENT THE VEHICLE IN A VIOLENT CLOCK WISE SPIN THAT FINELY OVERCAME THE RIDER'S GRIP DISLODGING THE SEAT AND RIDER ON TO THE SIDE OF THE HIGHWAY, AND THEN FINELY COMING TO A COMPLETE STOP FACING THE ONCOMING HIGHWAY TRAFFIC. HOWEVER, AT NO TIME DID THE VEHICLE HIT ANY CAR, CURB, WATER, ICE, TRASH, OR WALL DURING THE RIDE OR DISLODGING OF THE RIDER. NOOR DID IT FLIP OR TURN OVER AT ANY TIME, IN FACT THE VEHICLE DURING ITS REDUCTION IN SPEED, AS WELL AS THE CLOCK WISE SPIN EVER LEAVE THE FINAL LANE THAT THE RIDER WAS DISLODGED FROM THE VEHICLE. PLEASE EXCEPT THIS AS A REPLACEMENT AND UPDATE OF THE REMOVED COMPLAINT 11051430.

SEE THE ATTACH NHTSA_COMPLAINT.PDF THE VEHICLE WAS IN MOTION. CAN AM SPYDER SERIAL/VIN # [XXX], MODEL # 000B9DC00. I HAVE PUT THAT I WAS GOING 75 MILES PER HOUR, NOT SURE OF THE NUMBER AS THIS IS A BIKE. MY GOAL IS TO KEEP UP WITH TRAFFIC. HOWEVER THE SPEED LIMIT ON THE HIGHWAY IS 75 MPH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2013 CAN-AM SPYDER RT. WHILE DRIVING 70 MPH, A BRAKE WARNING LIGHT ILLUMINATED AND THE VEHICLE REQUIRED A LONGER DISTANCE TO STOP. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND NOTICED BRAKE FLUID LEAKING BENEATH THE VEHICLE. FUMES OF SMOKE WERE SEEN BENEATH THE SEAT. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 13V386000(SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO THE DEALER AGAIN WHERE IT WAS DIAGNOSED THAT THE BRAKE MASTER CYLINDER AND BRAKE FLUID RESERVOIR WERE MELTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 10,000.

I RECEIVED A RECALL NOTICE ABOUT THE ELEVATED TEMPERATURE IN THE ENGINE COMPARTMENT ON FEBRUARY 26, 2015. IN THE SAFETY RECALL NOTICE I WAS ADVISED TO CONTACT BRP DEALERSHIP, WHICH I DID IMMEDIATELY. I WAS TOLD THE PART WAS ON BACK ORDER AND TO CALL BACK IN APRIL I CONTACTED THEM AGAIN IN APRIL, WAS TOLD THE STATES WITH THE HOTTEST TEMPERATURE WAS FIRST CALL BACK IN A MONTH. I CALL IN MAY, WAS TOLD AGAIN, THE PART WAS NOT AVAILABLE. CALLED BACK IN JUNE WAS TOLD THE TOOL TO FIX THE PROBLEM WAS NOT AVAILABLE. MEANWHILE IN OHIO THE SUMMER MONTHS ARE HERE, AND THIS STILL HAS NOT BEEN RESOLVED. I CONTACTED BRP IN CANADA, NO RESPONSE. THIS CAN AM WAS PURCHASED NEW OFF THE SHOW ROOM FLOOR IN 2014, AND I AM ADVISED TO NOT RIDE IT WHEN ITS HOT, OR IN TRAFFIC. I AM NOT A HAPPY CAMPER RIGHT NOW, I PURCHASED THE BIKE TO ENJOY THE SUMMER MONTHS, RIDE WITH THE LEGION RIDERS AND IT SITS IN THE GARAGE.

TL* THE CONTACT OWNS A 2013 CAN-AM SPYDER RT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V095000 (ENGINE); HOWEVER, THE MANUFACTURER'S REMEDY WAS INCOMPLETE. THE MANUFACTURER STATED THAT THEY WOULD BE REPLACING THE BODY PANEL WITH NEW IMPROVED BODY PANELS AND AN UPGRADED FUEL SYSTEM KIT. THE CONTACT RECEIVED TEMPLATES TO USE TO CUT OUT PIECES OF THE BODY PANEL. THE MANUFACTURER STATED THAT THIS WAS THE ONLY AVAILABLE REPAIR FOR THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. .. .UPDATED 07/21/15 *BF

TL* THE CONTACT OWNS A 2013 CAN-AM SPYDER RT. WHILE DRIVING 55 MPH, THE HEAT EMITTING FROM THE TOP OF THE VEHICLE MEASURED 169 DEGREES FAHRENHEIT. IN ADDITION, THE CONTACT HAD TO CONTINUOUSLY STEER THE VEHICLE IN ORDER TO KEEP IT IN POSITION. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V095000 (ENGINE). THE VEHICLE WAS TAKEN BACK TO THE DEALER; HOWEVER, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000. MA 08/05/15 UPDATED 9/24/2015 *JS

WHILE RIDING MY CAN AM SPYDER FOR APPROXIMATELY 30 MINUTES, I WAS STOPPED AT A RED LIGHT FOR OVER A MINUTE. I THEN BEGAN TO FEEL EXCESSIVE HEAT FROM THE RIGHT SIDE OF THE BIKE, WHERE MY LOWER THIGH AND KNEE TOUCHES THE PANEL OF THE BIKE. I ALSO BEGAN TO SMELL A STRONG ODOR OF BURNING PLASTIC (SORT OF LIKE WHEN A RESISTER OR COMPUTER CHIP GETS FRIED). I IMMEDIATELY DROVE HOME WHERE I CHECKED THE BIKE FOR BURNT PLASTIC. I DID NOT NOTICE ANY BURNT PLASTIC, HOWEVER I DID NOT REMOVE ANY OF THE PANELS TO CHECK UNDERNEATH THEM. IT WAS APPROXIMATELY 77F WHEN THIS HAPPENED. I AM VERY CONCERNED THAT THE EXCESSIVE HEAT WILL MELT COMPONENTS UNDERNEATH THE PANELS OR START A FIRE. THE PANEL WAS VERY HOT TO THE TOUCH. I DID RECEIVE A VERY SLIGHT BURN TO MY THIGH AREA AFTER THE RIDE.

WE HAVE BEEN WAITING FOR A RECALL FIX THAT WAS INFORMED BY BRP WOULD BE IN MAY 2015. THROUGH SOCIAL MEDIA WE WERE TOLD BY BRPCARE THAT THE FIX WAS READY AND SUPPLIED PICTURES. WE HAVE SCHEDULED THE WORK BUT AM NOT HAPPY WITH THE FIX AS IT CHANGES THE APPEARANCE OF THE VEHICLE. WHEN I CALLED NHTSA I WAS INFORMED THAT SHE COULD NOT FIND ANY INFORMATION THAT THIS FIX WAS APPROVED. *TR

WE ARE PAYING FOR A MOTORCYCLE WE CANNOT RIDE DUE TO A RECALL AND NO ONE CAN SEEM TO TELL US WHEN IT WILL BE FIXED. RECALL LETTER STATES IT WILL BE RESOLVED BY MAY OF 2015 - 2 DAYS LEFT IN MAY AND STILL NOT NOTIFIED OF HOW IT WILL BE FIXED - WE CANNOT RIDE THIS VEHICLE AS IT COULD CATCH ON FIRE - WE LIVE IN FLORIDA WHERE TEMPERATURES ARE EXTREMELY HOT - CONSEQUENTLY, WE HAVE NOT BEEN ABLE TO RIDE OUR MOTORCYCLE DUE TO THIS RECALL - WE CONTACTED BRP AND THEY ADVISED US NOT TO RIDE THE VEHICLE SO WE ARE MAKING PAYMENTS ON SOMETHING WE CANNOT USE OR SELL DUE TO A RECALL - NOT A HAPPY CONSUMER!