CAN-AM Complaints

HAVE OWNED RT LIMITED FOR LESS THAN ONE YEAR WITH HEAT ISSUES. WHILE RETURNING FROM EVENT IN NORTH CAROLINA BIKE RAN FINE IN THE COOLER TEMPERATURES. AS SOON AS RETURNED TO THE SOUTH, ENGINE BEGAN TO RUN HOT AND CHECK ENGINE LIGHT ON AND OFF AS WELL AS BIKE CHUGGING AND RUNNING ROUGHLY. BIKE SHUTTING DOWN AND HAD TO LET COOL OFF BEFORE WOULD RESTART. HAVE HAD EXTREME HEAT ISSUES SINCE PURCHASING BIKE ESPECIALLY IN HOTTER MONTHS HERE IN HOUSTON AREA. HAVE HAD UPDATES DONE PER BRP RECOMMENDATIONS TO NO SUCCESS. BIKE IS NOT SAFE AND FEAR RIDING ANY LENGTH OF TIME OR PROLONGED DISTANCE. WHEN PARKED IN GARAGE AFTER RIDING FIND THERE IS A STRONG GAS SMELL IN THE GARAGE. FOR THIS REASON USUALLY LEAVE BIKE IN YARD FOR UPTO 30 MINUTES PRIOR TO PUTTING GARAGE FOR FEAR OF FIRE CONSUMING HOME. NOT SURE WHAT THIS REPORT WILL DO BUT FEEL LIKE SOMEONE SHOULD BE MADE AWARE OF HOW UNSAFE AND POTENTIALLY DANGEROUS THESE VEHICLES ARE. DEALERS ARE AT A LOSS FOR WHAT TO DO AS I HAVE EXPERIENCED SAME PROBLEMS WITH A 2013 ST LIMITED MODEL THAT WAS TRADED DUE TO BRAKE FAILURE AND EXTREME HEAT ISSUE MELTING PARTS. THOUGHT THE RT MODEL WOULD BE BETTER BUT FIND MYSELF IN SAME SITUATION. *TR

AFTER A RIDE, VEHICLE EMITS STRONG GASOLINE ODOR WHICH FILLS GARAGE AREA AND, AT TIMES, PERMEATES INTO THE LIVING AREA. NEED TO ALLOW TO COOL DOWN IN DRIVEWAY BEFORE BRINGING INTO THE GARAGE TO LESSEN THE FUEL ODOR. *TR

MILE 1067 COMPLAINED ABOUT EXCESSIVE HEAT COMING FROM RIGHT FLOORBOARD AREA AND GAS FUMES TO MY DEALER, TOLD IT'S NORMAL. MILE 4582 2ND SERVICE DEALER INSTALLED HEAT SHIELD AT MASTER CYLINDER PER BRP FOR HEAT ISSUES, STILL EXCESSIVE HEAT, FUMES AND NOW BOILING GAS IN TANK. DEALER CONSIDER ALL NORMAL OPERATION. MILE 6386 SPYDERLOVERS.COM CHATS FOUND OUT ABOUT ECM NEEDED UPDATE FOR HEAT ISSUE CALLED DEALER AND CONFIRMED BRING IN. NO NOTIFICATION FROM BRP. CARRIED TO DEALER UPDATE INSTALLED, STILL COMPLAIN ABOUT ABOVE ISSUES. MILE 7988 REPLACED TRAILER MODULE BURNED OUT REPLACED, I BELIEVE DUE TO HEAT, SAME COMPLAINT AS ABOVE. NO ACTION TAKEN. MILE 11277 REPLACED TRAILER MODULE BURNED OUT REPLACED ,SAME COMPLAINTS AS BEFORE NO ACTION. MILE 12000 BOTH FRONT TIRES SEVERELY CUPPED BRP SAID NO ON WARRANTY TO MANY MILES, I REPLACED BUT THATS UNSATISFACTORY MILEAGE ON FRONTS. 8/25/14 E-MAIL BRP ABOUT HEAT ISSUES. 8/26/14 SENT ME CASE NUMBER. 10/24/14 MILE 13641 BRP OK'D REPLACING UPPER RIGHT AND LEFT SIDE COVERS TO ALLOW MORE AIR TO ENGINE COMPARTMENT REPLACED THEM. IN MY OPINION AFTER SIDE PANEL REPLACEMENT RIDING A FEW HOURS TEMP 88 DEGREES THAT THIS HELPED SOME WITH HEAT AT FLOORBOARD BUT WON'T HOLD UP WHEN 90 + DEGREES AND FUMES AND BOILING GAS STILL AN ISSUE. *TR

SPYDER RT EMITS GASOLINE FUMES FROM EVAPORATIVE EMISSION CONTROL SYSTEM VENT HOSE. FUMES ARE EVIDENT WHEN BIKE IS SHUT DOWN. IN HOT WEATHER IT IS NOTICEABLE EVEN WHEN SITTING STILL AT A STOP LIGHT OR STUCK IN TRAFFIC. FUMES OFTEN CONDENSE AROUND THE BOTTOM LIP OF THE VENT HOSE WHEN THEY HIT THE COLDER AIR. THE CONDENSATE COLLECTS AROUND THE LIP AND EVENTUALLY DRIPS OFF. THE MILEAGE AND DATE NOTED ABOVE ARE APPROXIMATELY WHEN I FIRST REQUESTED THE DEALER TO CHECK THE SYSTEM. PRIOR TO THIS TIME THE FUMES WERE A MINOR ANNOYANCE BUT HAD NOW GOTTEN CONSISTENTLY WORSE. THE PURGE VALVE WAS FOUND TO BE WORKING PROPERLY. A MONTH LATER AT ABOUT 30,000 MILES I AGAIN HAD THE DEALER CHECK THE ENTIRE SYSTEM AND IT WAS FOUND WORKING PROPERLY IN SPITE OF THE FUMES. I PAID TO REPLACE THE CANISTER AND PURGE VALVE AS I HAD TO TRY SOMETHING. AS EXPECTED, REPLACEMENT HAD NO EFFECT ON THE PROBLEM. IN DECEMBER OF 2013 AT ABOUT 31,000 MILES I AGAIN HAD DEALER CHECK ENTIRE SYSTEM. I UNDERSTAND THEY EVEN HAD BRP CONSULTATION ON THE PROCEDURE TO FOLLOW. ONCE AGAIN, ALL ELEMENTS OF THE SYSTEM WERE FOUND WORKING PROPERLY AND THE CONCLUSION FROM BRP WAS "THAT'S THE WAY IT IS". THE FUMES CONTINUE TO THIS DAY, NOW OCTOBER 2014 AND OVER 38,000 MILES. I DISSECTED THE REMOVED CANISTER TO SEE HOW IT WORKS AND THE CONDITION IT WAS IN. AFTER 30K MILES IT WAS SEEMINGLY PERFECT. THE ACTIVATED CHARCOAL WAS TOTALLY DRY AND IN GOOD APPEARANCE, CONFIRMING TO ME THAT THE PROBLEM IS NOT CAUSED BY LIQUID FUEL "SLOSHING" THROUGH THE HOSE FROM THE TANK TO THE CANISTER AND CONTAMINATING THE CHARCOAL. THE WAY THE HOSE ON MY 2011 RT IS ROUTED, I CONSIDERED LIQUID FUEL GETTING INTO THE CANISTER TO BE VIRTUALLY IMPOSSIBLE AND MY DISSECTION OF THE CANISTER CONFIRMED THAT WAS NOT THE CASE. PHOTOS OF THE INSIDE OF THE CANISTER AND CHARCOAL ARE AVAILABLE SHOWING THE GOOD CONDITION AFTER 30K MILES. *TR

SMELL GAS VAPORS IN THE GARAGE AND HOUSEBAFTER DRIVING IT. SEAT FRONT TOP WHERE IT MEETS THE BODY(STORAGE COMPARTMENT) TO HOT TO TOUCH OR SIT ON WITHOUT A SHEEPSKIN PAD AND STILL VERY UNCOMFORTABLE AND LIKELY DANGEROUS. RIGHT FOOT GETS SO HOT FROM THE MOTOR YOUR CAN'T KEEP YOUR FOOT IN PLACE. HAVE TO WEAR HEAVY BOOTS. HAVE HAD THE RECALL AND ELECTRONIC UPDATES. *TR

VEHICLE HAS EXHIBITED EXCESSIVE GAS FUMES AND LIQUID CONDENSATION FROM FUEL TANK VENT SINCE NEW. THIS CREATES A FLAMMABILITY HAZARD. PROXIMITY OF EXHAUST PIPES TO FUEL TANK CAUSES BOILING INSIDE THE TANK THAT CAN BE SMELLED, SEEN, AND HEARD. PROXIMITY OF CATALYTIC CONVERTER TO UNDERSIDE OF TANK CONTRIBUTES TO THE ROOT CAUSE. PROBLEM IS ESPECIALLY EVIDENT AFTER PROLONGED RIDING AS COMPONENTS UNDER THE BODYWORK GET HEAT SOAKED DUE TO RADIANT HEAT. FACTORY INSTALLED GAS TANK INSULATION IS INADEQUATE. MY INSTALLATION OF OFF THE SHELF EXHAUST WRAP PRODUCT AND OTHER INSULATION HAS IMPROVED, BUT NOT ELIMINATED THE PROBLEM. IT IS ALSO EVIDENT THAT THIS FORCED BOILING OF GAS EXCEEDS THE CAPACITY OF THE CHARCOAL CANISTER AND ALLOWS FOR CONDENSATION INSIDE THE CANISTER, RENDERING IT INEFFECTIVE. MY OPINION IS THAT ONLY A HIGH PERFORMANCE INSULATION PACKAGE, INSTALLED ON THE EXHAUST PIPES AND GAS TANK, IN CONJUNCTION WITH A CATALYTIC CONVERTER HEAT SHIELD, WILL TRULY ELIMINATE THE ROOT CAUSE. DESIGN MODIFICATIONS TO ENHANCE UNDER BODYWORK AIRFLOW ARE ALSO NEEDED TO PREVENT RIDER DISCOMFORT AND INJURY DUE TO EXCESSIVE BODY WORK TEMPERATURES. *TR

MAIN SHAFT BEARINGS FAILED AT 24,000 MILES CAN AM TECHNICAL ADVISORIES HAVE DECREASED ATTENTION ON MAIN DRIVE BELT TWICE. MONTHS DELAY ON REPLACEMENT PARTS MAKES ME THINK A LOT OF THESE ARE FAILING. UNABLE TO GET ADEQUATE EXPLANATION FROM CUSTOMER SERVICE OUT OF CANADA. *TR

VEHICLE GIVES OFF SUCH A STRONG FUEL ODOR AFTER A RIDE, WE NOW PARK THE VEHICLE OUTSIDE OUR ENCLOSED GARAGE FOR A FEW HOURS SO THE ODOR WILL NOT BE OVERWHELMING IN OUR GARAGE. ALSO, THE VEHICLE'S FUEL TANK IS VERY HOT TO THE TOUCH WHEN RE-FILLING WITH GAS. VEHICLE WAS TAKEN TO AN AUTHORIZED BMP DEALERSHIP ABOUT THE STRONG FUEL ODOR AND THEY DID NOT FIND ANYTHING WRONG. *TR

I HAVE A SPYDER RT 2012 WITH GAS FUMES WHEN PARKED AND HEAT COMING FROM UNDER MY SEAT, MY BIKE HAS 35000 MILES, I HAVE HAD THIS PROBLEM FROM THE FIRST DAY. *TR

I PURCHASED A CAN AM SPYDER RT 2013 ON AUGUST 23, 2013. FROM DAY ONE I'VE HAD EXCESSIVE FUEL SMELLS AFTER RIDES,ALSO GAS BOILING IN FUEL TANK AFTER RIDES. YOU CAN ACTUALLY HEAR AND SEE THE GAS BOILING IN THE TANK. THERE IS EXCESSIVE HEAT COMING OUT FROM AROUND THE GLOVE BOX AREA AND ALSO AROUND THE PASSENGER RIGHT FOOT REST. NEEDLESS TO SAY ALL THIS HEAT MAKES FOR AN EXTREMELY UNCOMFORTABLE RIDE. I HAVE HAD ALL RECALLS AND UPDATES DONE TO DATE. SEPTEMBER 2013 TOLD MY DEALER OF EXCESSIVE FUEL SMELLS WHILE THE BIKE WAS IN HAVING THE HEAT SHIELDING RECALL WORK PERFORMED. HE SAID THAT HE DID NOT SMELL THE FUEL COMING FROM THE BIKE. I WENT BACK A WEEK LATER TO HAVE WORK DONE TO THE AIR RIDE SUSPENSION THAT WAS BROKEN UPON RECEIVING MY NEW BIKE. WHILE HE WAS WORKING ON THE BIKE REPAIRING THE AIR RIDE SUSPENSION HE NOTICED THE SMELL AND REPLACED MY EVAP.CANISTER. THIS WAS AFTER I HAD THE RECALL DONE. HE HAD TO REMOVE THE RECALL WORK AND REPLACE MY EVAP CANISTER AND THEN REINSTALL THE RECALL WRAPPING. TODAY OCTOBER 28, 2014 WENT FOR A RIDE FUELED UP ON THE WAY HOME.I RODE HOME APPROXIMATELY 20 MINUTES. WHEN I PARKED THE BIKE I COULD HEAR THE FUEL BOILING AND COULD SEE IT IN THE TANK. OBVIOUSLY ALL THE UPDATES AND RECALLS ARE NOT HELPING. I ALSO HAD HANDLING ISSUES WITH THE BIKE FROM BRAND-NEW. THAT I HAD TO HAVE CORRECTED WITH MY OWN MONEY SPENT. *TR