CAN-AM Complaints

After receiving the safety recall notice from the manufacturer, BRP, in January 2025, I attempted to have the safety recall completed at a dealership in the Pittsburgh PA area. I was initially told by the MOSITES Dealership that they were not able to complete the safety recall because of the time it takes to perform the recall, which ties up their service lifts and mechanic's time. I contacted BRP, who contacted MOSITES WEST in Pittsburgh, PA, and they made a service appointment to complete the safety recall on April 3rd. I dropped the bike off for service on April 3rd. Weeks later, I was told by Gabe in the MOSITES Service Dept. they were waiting for parts and had not started the repair. I contacted BRP who verfied MOSITES West had received the parts and that MOSITES would start the repair soon. That was April 24th. I called and left message for Gabe at the MOSITES West Service Dept. in May for an update but got no return phone call. I contacted BRP and asked for an update and a possible loaner vehicle if it would take much longer, since MOSITES had my bike for more than 30 days. On May 7th, BRP advised MOSITES had not started the safety recall yet, a loaner vehicle was not possible, and MOSITES could not say when they would be able to start the recall repair.

Common problem amongst Can Am Ryker riders. When making a sweeping left turn between 20-40 mph, the right front wheel will brake/accelerate on it's own and the bike will jerk. It also causes the right wheel to wobble forcing me to accelerate or decelerate to retain control of the bike. I quick google search produced hundreds of other riders experiencing the same issue and that BRP/Can Am does not have a permanent fix for this issue. I love riding my Ryker, but have avoided it for anything more than a couple mile ride to the store for fear of losing control or being rear ended when it decelerates on it's own. Please investigate.

The contact owns a 2018 Can-Am Spyder F3. The contact received notification of NHTSA Campaign Number: 24V728000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Can Am is shutting down while operating on highway. Defective fuel pump Shut down multiple times and at times loss of power

How sad it is that in a recall of a deficient product, that the manufacturer gets to not fix the vehicle if it has more miles on it than they like (see attached, my vehicle is a 2017 with 60K). If a product is deficient, it is deficient, isn't it? Just because I like the vehicle and take good care of it, they penalize me by not replacing the deficient part. Is this part of the National Highway Traffic Safety Administration policy? Now if that part breaks, I have to pay to fix their defective product with my Social Security income, and I'm sure it won't be cheap! If this is your policy, thanks for not taking care of ALL of us! Oliver (OJ) Miles

The contact owns a 2017 Can-Am Spyder RT. The contact had received notification of NHTSA Campaign Number: 24V728000 (Power Train). The contact called the dealer and was informed that the recall remedy would be performed based on the mileage. The contact was informed that at the current mileage (31,709), the vehicle no longer qualified for the recall repair. The contact stated that the recall repair was unfair and that the vehicle might still be susceptible to failure regardless of the mileage. The vehicle was not repaired. The manufacturer was made aware of the issue but offered no additional assistance. The contact was referred to the NHTSA Hotline to report the failure. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Can-Am Spyder RT. The contact received notification of NHTSA Campaign Number: 24V728000 (POWER TRAIN). The vehicle was taken to a local dealer; however, the recall repair was not completed. The manufacturer was made aware of the issue; however, the manufacturer declined to repair the vehicle. The contact was informed that the mileage requirement had been exceeded as stated in the recall remedy. The contact had not experienced a failure. Parts distribution disconnect.

Referance Recall Number 24V728. On 22 Jan 2025 manufacturer BRP indicates vehicle does NOT require defective output shaft replacement for vehicles with mileage over 37282. My vehicle has a little over 40,000 miles. In Part 573 Safety Recall 24V-728 (22 Jan 2025) "Vehicle 2" states "All the My2018 population was assembled with the new flexation method and are included". Taking this strategy, BRP is failing to repair a vehicle included as part of the at risk population of vehicles. A safety recall should have no mileage cap. Safety recalls involve USE, VALUE, and SAFETY, not longevity/mileage.

The contact owns a 2018 Can-Am Spyder RT. The contact received notification of NHTSA Campaign Number: 24V728000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and opened a case. The contact had not experienced a failure. VIN tool confirms parts not available.

If you hit a bump the steering will go out of alignment left or right and the direction is different Tight the column if the steering many times tight the was its engineered is too weak