2023 CHEVROLET BOLT EUV Complaints

What component or system failed or malfunctioned, and is it available for inspection upon request? The door locks automatically unlock when the car shuts itself off if the key fob is inside. Yes, it is available for inspection. How was your safety or the safety of others put at risk? Twice now, once in this car, and once in my previous car (a Bolt rather than an EUV) I fell asleep at a charging station, in the Texas summer, with the A/C running, and when I woke up, the car was off and the doors had automatically unlocked. I believe this has happened to other people. See, for example: https://westchester.news12.com/police-duo-to-be-charged-after-stealing-a-car-while-it-was-charging Has the problem been reproduced or confirmed by a dealer or independent service center? No, but as I wrote, it has happened to me with two separate vehicles, a 2019 Bolt, and a 2023 Bolt EUV, and it is eminently reproducible. Get in the car, lock the doors, leave the car on and wait an hour. When the car shuts itself off, it will unlock the doors (I believe because the key fob is inside.) Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. But I sent an unacknowledged email to GM's general counsel on 9/1/2019 the first time it happened in my 2019 Bolt EV. It still happens in my Bolt EUV. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No.

Water intrusion occurred inside the rear taillight assembly, resulting in visible moisture/condensation within the housing and subsequent taillight malfunction/failure. The affected taillight performs critical rear lighting functions, including brake and signaling illumination. The presence of water inside the sealed taillight assembly indicates a failure of the lens or housing seal. Over time, moisture intrusion caused degradation and failure of the lighting function. Loss or impairment of rear lighting reduces the vehicle’s visibility to other drivers, particularly at night or during adverse weather conditions, creating a safety risk related to rear-end collisions and improper signaling. The condition developed during normal vehicle use and exposure to rain and environmental moisture. No collision, impact, or external damage occurred prior to the failure. No dashboard warning messages or alerts were observed prior to discovering the issue. The vehicle was inspected by an authorized dealership, which confirmed the taillight failure. The dealership stated the light source is not serviceable and that the entire taillight assembly must be replaced. The manufacturer acknowledged the issue but stated the vehicle was outside the warranty period and offered only a partial goodwill assistance of approximately 20%, leaving an out-of-pocket repair cost exceeding $800. Multiple consumer reports and online owner discussions document similar instances of water intrusion and taillight failure on Chevrolet Bolt vehicles, suggesting a potential pattern related to taillight design or sealing rather than isolated damage or maintenance-related failure. The affected taillight assembly remains available for inspection upon request.

I have been getting errors when I charge the car since last year. 3500 miles on a brand new 2023 and it's been at the dealership for over 30 days they offered me 2000 bucks and keep the car under warranty and I would have to pay the lemon lawyers 800 so I didn't take the deal. I have no car but I still pay 836 for my car note.

Forward collision prevention system activated unnecessarily. I was already breaking and on track to stop well behind the vehicle in front of me. I had just pulled around stopped traffic in another lane, which seems to be common in all the incidents I've had like this. The safety concern is that the vehicle stopped unexpectedly, and if traffic behind me hadn't been paying attention, they could have run into me. In the past I asked a dealer to look into it, and found nothing wrong. Deactivating the system for a time, and then reactivating it, seems to improve the problem for a while.

The camera system—including the backup cameras when you put it in reverse— more often than not produce an error on the display screen instead of a view of the rear rendering this mandated safety device unusable. It is available for inspection. The rear view camera is a mandated safety device required on all passenger vehicles. Not having it available makes it much easier to back into other vehicles or pedestrians walking behind the vehicle. This is a reproducible issue. It was inspected by a dealer and a problem was confirmed. It was repaired with a new module under warranty. Three months after the repair, the issue has reoccurred and the vehicle is no longer under warranty. The repair from the dealer did not fix the issue. It has not been inspected by anyone other than the dealer. There is no warning prior to the issue occurring. The only warning is a crossed out camera as the error occurs. An internet search shows this is a very common issue with this vehicle.

The steering wheel locks at 9 and 3 when turning the wheel. It doesn’t spin back like it should when returning straight. Very dangerous!

The lane departure warning goes on and off randomly. The heating stopped working. There are glitches on the screen interface. And yesterday a red light with a car and exclamation mark through it came on. I took it to the dealer and they only had time to check the code which came up as "hybrid/ev powertrain control module requested MIL illumination" The advisor who is not an ev technician told me not to worry about it because the light went off. Everything i am reading online says this could be a huge safety issue. When I reported it to the manufacturer, they told me to listen to the dealer without getting more information and would not transfer me to a manager. I am concerned for my safety and the safety of others. And I am finding Chevrolet to be negligent on what could be a huge hazard.

Rear backup camera feed fails to display on infotainment screen. The issue appeared about a month ago and persisted until I took it into the dealership. The service center updated the software, and the camera initially worked properly again, but within 2 weeks of the repair, the issue recurred and persisted. Federal safety standards require all vehicles made after May 2018 to have functioning backup cameras. I live in a neighborhood that has a lot of small children, and their safety is at risk when any vehicle’s back up camera is not working.

I have a chevrolet bolt for which I have a mychevrolet app link to control the vehicle remotely. For some reason I just noticed my mychevrolet app also is linked to a second chevy Bolt (the vehicle I am noting the VIN of in this complaint) for which I have no ownership of. This is a massive security lapse by chevrolet and they need to be investigated thoroughly as to why this occurred.

I am experiencing a well known flaw in the Chevy Bolt steering rack. The rack loses grease over time and eventually begins making clunking sounds, does not return the steering wheel to center, and makes steering less precise. This is a very common issue within Chevy Bolt forums and should be addressed by Chevy as a safety issue.