CHEVROLET Complaints

Dear Chevy, I am reaching out to you again because I am desperately requesting immediate assistance with my vehicle, which has now become an extremely serious and dangerous safety concern. On Friday, [XXX], I had my vehicle towed to the dealership because of the ongoing mechanical issues I have been experiencing. I was advised that the repairs would cost $877, which included a battery replacement and new sensors. I paid for these repairs and picked up my vehicle on Wednesday, September 2, 2026, believing that the issues had finally been addressed. Unfortunately, within approximately one hour of leaving the dealership, my check engine light came back on. When I arrived home, the key became stuck in the ignition. I immediately contacted the dealership and requested to speak with a Service Manager. I made this request approximately five separate times, yet I was unable to speak with a Service Manager until Friday, September 4, 2026, when I finally spoke with Matt. The situation has now escalated into an extremely dangerous and potentially life-threatening safety issue. On Sunday, [XXX], while driving on the [XXX] in Chicago, my vehicle completely shut off twice while I was actively driving. There were no warning sounds, no dashboard warning codes, and no indication that the vehicle was about to shut off. My vehicle suddenly lost power while I was on a busy expressway, creating an extremely dangerous situation and nearly causing a major accident/pileup. I genuinely feared for my life. A vehicle that unexpectedly shuts off while traveling at highway speeds is not something I can safely continue driving. After this occurred, I had the vehicle towed to my home. I later attempted to start it, and the vehicle did start; however, the key became stuck in the ignition again. This problem has been ongoing for over a year, and I have repeatedly and desperately asked for these issues to be properly diagnosed and repaired. I have already INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 5

6.2L/L87 engine passed PICO test in August 2025 (24,190 miles). Switched to 0W-40. Engine lost propulsion in June 2026 (32,371 miles). Towed to dealer. Engine replaced in July 2026.

1 week and 1 day later we are stranded again on the side of highway going full speed in our Tahoe. We took it to two different certified Chevy dealerships and they gave us a vague resolution and this issusr is not fixed at all. Our engine is locking up on us at full speed on the highway. This vehicle has 83,000 miles on it and we’ve maintained this vehicle very well.

Exterior headlamp surface coating/finish is delaminating/peeling from the OEM headlamp assembly. Dull headlamps pose safety risk as visibility is dimished. GM does not want to warranty defect, no reason given.

The vehicle experienced an initial incident of significant engine power loss while traveling at highway speeds approximately two weeks prior to the eventual complete engine failure. During that incident, the vehicle unexpectedly lost engine power while traveling at speeds exceeding 65 mph. On Thursday, September 3, 2026, a second incident occurred within approximately one-half mile of leaving my residence. The vehicle again experienced a significant loss of engine power. I had already notified the dealership of the this occurrence and had a scheduled appointment for repairs the following day. I was attempting to drive the vehicle to the dealership as planned. Shortly after leaving my neighborhood, I stopped at a nearby gas station after the vehicle displayed a "Low Oil Pressure" warning on the dashboard. I also subsequently received an email notification from OnStar identifying diagnostic trouble code (DTC) P0016. The vehicle was then driven again and subsequently experienced a catastrophic and complete loss of engine power while traveling at highway speeds above 65 mph. Following this failure, the engine would not turn over or crank and the vehicle could not be restarted. The sequence of events is significant because the vehicle had previously experienced engine power loss at highway speeds, the dealership had been notified of the initial incident, and the vehicle was being driven to the dealership for its scheduled repair appointment when the second power-loss event occurred. The vehicle subsequently suffered complete engine failure. I am documenting these events, including the dates, circumstances, dashboard warning, OnStar diagnostic notification, and sequence of failures, for purposes of establishing the history of the vehicle's mechanical problem and the circumstances leading to the catastrophic engine failure.

the General Grabber HTS 255/70 R17 off a 2026 Chevy 1500 truck from factory with only 17k miles, has had multiple leaks from what appear to be the rubber itself cracking and no objects seem to be making the punctures. (this tire itself the main reason for this report has been repaired 4 times and now has its 5th leak) but at least 1 or more repairs have been made for 3 of the 4 tires as well as another chevy truck same year, model and tire from factory but only 1 of their tires has failed as of today. One of the tire punctures has leaked 5 psi within 1 mile distance. For obvious reasons of a tire going flat and so fast for no reason this can be extremely dangerous for the occupants of the vehicle as well as others that are on the same roadway,( locations to pull over, weather conditions IE icy roads and pos tire ruptures) The conditions have only been observed in the late spring, summer, and fall, they have not yet been seen in the winter, but is expected to fail more often as the cold with cause the tire to become more brittle and prone to more cracking. The Chevy truck TPMS does provided a fast and accurate tire pressure give the driver enough time to make decision on the best location to stop

**NHTSA Complaint Summary: 2023 Chevrolet Equinox Warranty & Safety Failure** * **First Stall & Initial Negligence:** After a factory engine replacement, the vehicle suffered a fuel system failure. Castle Rock Chevrolet falsely claimed it was repaired, leading to a catastrophic stall on a high-speed highway with raw gasoline and burning plastic odors. * **Second Stall & False Diagnosis:** Following a tow, the dealership cleared the car, claiming "no errors". Within 24 hours, it stalled again in live traffic. Castle Rock then refused emergency warranty service and hung up on you. * **Critical Safety Hazard:** The vehicle experiences a severe electrical voltage drop (triggering **"Engine Power Is Reduced"** and **"Battery Saver Active"** warnings). This causes a sudden, dangerous **loss of Electric Power Steering (steering locks up)** and **fuel injection failure** while driving in traffic, creating an extreme crash risk. This recurring hazard stems from improperly reassembled or melted wiring harnesses following dealership repairs.

The seat position on this vehicle + all other vehicle my family have do not fit a adult w a 32 “ sitting hight 22 in shoulder hight @less than 160 lbs the seatbelt become deadly and airbag a peg vaggio 120 anchored to seat w a retro fit kit it is attached solid corrects seatbelt geometry leave me 15. “ from the wheel. Peddle extension are allready leaguel for short individual a high back anchor booster seat is a better idea for an operator to be driving a vehicle, and then an unattached booster cushion that they still have to put 2-3/4on top of each other pleat test for driving positions highback booster for small drivers you should make it a federal law for everyone safety I’ve already sent multiple other pictures and here comes more if it will allow me to not a state law you should make it a federal law for everyone’s safety and all points of the United States. End of story that if you’re under 5 foot nine for everyone safety especially if they’re under 170 pounds you could operate a vehicle in the booster seat behind the steering wheel. Any vehicle seating position is for a 5 foot nine occupant.

Power steering goes out while driving down the road. Sometimes it works, then it doesnt, it is intermittent and I have to manually steer my vehicle when it goes out. Service power steering with care, and service stabilitrak pop up on the dash while driving. If i turn the truck off and turn it back on, sometimes that will allow the power steering to work again. I have not taken my vehicle to a dealer or service center and it has not been inspected by the manyfacturer.

As noted in my last report that I sent to you now my truck needs an engine because of a road knock. This is the second engine. It was changed in 2011 and I’ve been complaining about this and I wanted Chevy to do a pico test they refused to do it because they’re telling me it’s too old but the truck only 111842 miles on it As prior complaint coming back from Cape May, the truck stalled I toasted to the side and it took a long time for it to start back up and when it did, it started knocking real loud Now Chevy refuses to do anything about this. Maybe I could get some response out of you. Thank you for your help.