2019 CHEVROLET BOLT EV Complaints

The Bolt has been recalled for a faulty battery issue, with no known timeline for repair. I have been told not to charge overnight, park indoors, let it drop below 70 miles or charge above 90%, and to park 50 feet away for other cars when charging and not let it charge unsupervised. The guidelines provided by GM are causing the vehicle to be out of service, as they make charging and driving the vehicle impossible.

The contact owns a 2019 Chevrolet Bolt EV. The contact received notification of NHTSA campaign number 21V560000 (Electrical system) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.

The contact owns a 2019 Chevrolet Bolt EV. Upon investigation, the contact was made aware of NHTSA Campaign Number: 21V560000 (Electrical System) however, the part to do the recall repair was not yet available. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.

Due to the 2 recalls on my car and the expansion of the recall to 2020-2022 Bolts, I have lost all confidence in the safety of my 2019 Chevrolet Bolt. And I have lost complete confidence in Chevrolet's ability to fix this in a timely matter. Since my charger is in my garage, the Bolt is close to the garage (and house) during charging. Plus the main bedroom is above the garage. Even when it is not charging, the Bolt is still very close to my garage, main bedroom, and house. In addition, I live near the mountains in the foothills. It is a high fire danger area. If something happened to the Bolt, it could cause a lot of damage to my neighbors and surrounding area. Given all of this, Chevy should be buying these cars back at a premium to help us buy other cars and "be whole" again. This is an absolutely disaster and bordering on criminal given the number of explosions. How long must be wait until someone gets seriously hurt from this? What if a child is near the car when it burns or, even worse, is in a burning car? If someone gets hurt or dies from this, it is definitely on Chevrolet but also NHTSA for not being more aggressive on getting these cars off the road and out of driveways.

The manufacturer, GM, has failed to remedy this safety recall for my vehicle in a timely manner. The 2019 Bolt EV I purchased from GM presents a real and present danger as a fire risk, while I am being told to limit my vehicle's usage. I cannot easily follow their safety guidelines because this is the only car my family owns -- we cannot simply give up visiting relatives to not deplete the car below 70 miles of range nor can we personally watch the hours it takes to recharge the vehicle outdoors. This renders the vehicle wholly unusable as a modern car that I paid for in a new condition. I do not feel safe putting my daughter in this vehicle, nor parking it in our driveway. In addition, I live in California, and I would be devastated if my vehicle was the cause of a fire in this state. I have called the GM Concierge line 8 different times over the past 8 weeks (I have the records) to attempt a vehicle swap, and every single time after their initial conversation to gather details, GM has not responded to me with any updates. The latest incident was a Bolt EV that exploded in Sacramento. I want a working car, not a lemon waiting to kill me.

2019 CHEVROLET BOLT. COMSUMER WRITES IN REGARDS TO DEFECTIVE PROPULSION BATTERY. THE CONSUMER REQUESTED TO BE PROVIDED A NEW VEHICLE SAME MAKE, MODEL, AND COLOR. OR, BE REFUNDED THE PURCHASE PRICE OF THE VEHICLE. THE CONSUMER WAS AWARE OF THE RECALL.

Our Bolt seems to have been under recall more than it's not. We've had range subtractions to try to limit the chance of fire for years. Now we have more major range subtractions, can't park it indoors, and can't charge it overnight or unattended. We are also currently at the best temperature for these limits and they are making the vehicle un-drivable due to lack of range and time to charge, these issues will become even worse as the season changes and we start to get colder for winter. We've done all the previous recalls and waited on GM to stop trying to dance around the problem with software and just replace the known parts that have manufactured defects. We feel we've waited long enough and have done all we can to help GM sidestep their known hazard, and the news and recalls get worse and worse. We contacted GM back in July and started our buyback claim, since then sadly GM's reps have stopped responding since late July.

GM keeps sending me letters saying that they still dont have the parts to fix my vehicle The only solution that they provided till now is to park and charge my car in the driveway in the event that the car catches fire it won’t burn the house !!!

The contact owns a 2019 Chevrolet Bolt EV. The contact received notification for NHTSA Campaign Number: 21V560000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the part was not available. The contact had not experienced a failure. The manufacturer was not notified of the failure. VIN tool confirms parts not available.

I received another recall letter regarding the battery issue today stating the fix has no date in sight. I was denied a buyback by GM. GM has further stated that it's unsafe to charge the car fully, unattended, near a structure, nor should it be allowed to fall below 70 miles of range. My safety and that of my passengers and my home are at risk. Also, I'm paying full price for a car that I have fractional use of. This is entirely unacceptable