2015 CHEVROLET COLORADO Complaints

SEE COMPLAINT NUMBER: 11091275 FOR BACKGROUND. 23 MAR 18: ON THE WAY TO THE DEALER THE TRUCK HAD NO PROBLEM WITH POWER STEERING.(OREILLY CHEVROLET IN TUCSON, AZ) AND EXPLAINED THEM THE SITUATION. THE DEALER TEST DROVE THE VEHICLE AND HAD NO LOSS OF PS. VEHICLE WAS THROUGH THE DTCS AND FOUND DTC U0420/42; TORQUE SENSOR NOT PROPERLY LEARNED. DEALER DID PSCM SETUP & CLEARED THE DTCS. SERVICE PERSON STATED THEY HAD TO REBOOT COMPUTER. AFTERWARDS, THEY DROVE THE VEHICLE & HAD NO MALFUNCTIONS - $153.24. ON WAY HOME, HAD NO PROBLEMS, TO INCLUDE THE WEEKEND.

22 MAR 18: WHILE DRIVING MY COLORADO LT AT 30MPH ON MY WAY TO WORK,, WARNING LIGHT CAME ON, WITH THE MESSAGE: 'SERVICE POWER STEERING (PS), DRIVE WITH CARE�. I CLEARED THE MESSAGE AND ANOTHER MESSAGE CAME ON: 'SERVICE STABILITRAK�. I WENT TO WORK AND PARKED IT AND 3 HOURS LATER, STEERING WAS NORMAL.

MY POWER STEERING WAS COMPROMISED, ALMOST LOCKING UP WHEN AN INTICATOR LIGHT STATED THERE WAS A PROBLEM WITH THE POWER STEERING AND TO DRIVE WITH CAUTION. LUCKILY, I WASN'T GOING VERY FAST. IF THIS WOULD HAVE HAPPENED ON THE FREEWAY, IT COULD HAVE BEEN AN ACCIDENT. I OFTEN DRIVE MY FAMILY, INCLUDING MY YOUNG GRANDDAUGHTER AROUND. CHEVY WILL NOT HONOR THE RECALL, WHICH IS OUT THERE FOR SOME TRUCKS, JUST NOT MINE. I FEEL THEY SHOULD FIX THIS, NO MATTER HOW MANY MILES ARE ON THE TRUCK. MINE HAD 46K WHEN IT HAPPENED. IT IS GOING TO COST $1800 TO FIX THEIR PROBLEM!!!

POWER STEERING FAILED SEVERAL TIMES THIS WEEK MAKING IT ALMOST DIFFICULT TO TURN STEERING WHEEL. THIS IS A SAFETY HAZARD. THIS HAPPENED WHILE VEHICLE WAS IN MOTION ON A CITY STREET..

THE AUTO HEADLIGHT FUNCTION CHANGES THE INSTRUMENT PANEL LIGHTS TO DIM WHEN DRIVING. EXAMPLE: AT 4 O'CLOCK PM YOUR DRIVING EAST. THE SUN IS SETTING TOWARDS THE WEST SO THE LIGHT SENSOR ON THE DASH THAT CONTROLS THE AUTO HEADLIGHT FUNCTION DOESN'T SEE THE SUN DIRECTLY THINKS IT'S DARK OUTSIDE AND TURNS THE HEADLIGHTS ON. WHEN THIS HAPPENS THE INSTRUMENT PANEL LIGHTS GO DIM BECAUSE YOU HAVE SET THE DIM CONTROL THE PREVIOUS NIGHT TO A LOWER LEVEL THAT IS NOT BRIGHT AND DISTRACTING TO YOUR NIGHT TIME DRIVING. WHEN THIS HAPPENS YOU HAVE TO PHYSICALLY TAKE YOUR EYES OFF THE ROAD TO ADJUST THE DIM CONTROL SWITCH SO THE INSTRUMENT PANEL LIGHT IS BRIGHT ENOUGH DURING THE DAYLIGHT HOUR TO SEE AND READ THE INSTRUMENT PANEL. ALSO IT CAN BE 12 NOON WITH OVERCAST SKY'S OUTSIDE AND THE SENSOR CAN NOT TELL THAT IT IS NOT DARK OUTSIDE. THIS IS A HAZARDOUS AND SAFETY CONCERN DUE TO A DISTRACTION ON A DAILY BASIS OF HAVING TO TAKE YOUR EYES OFF THE ROAD WHEN DRIVING DURING THESE HOURS OR CONDITIONS. VEHICLE CAN BE MOVING OR STOPPED. SENSOR IS TOO SENSITIVE. THIS HAPPENS ALL THE TIME.

VEHICLE HAS LESS THAN 30K MILES AND IS 28 MONTHS OLD. WHILE DRIVING, LOSS OF POWER STEERING HAS OCCURRED TWICE AND THE DISPLAY STATES SERVICE POWER STEERING - DRIVE WITH CARE. THE FIRST TIME WAS AT AN INTERSECTION WAITING FOR A GREEN LIGHT. THE SECOND TIME IT HAPPENED WAS AT 45 MPH IN LIGHT CITY TRAFFIC. VEHICLE VIN NOT INCLUDED IN RECALL #16V054000 OR GM RECALL #15595. VEHICLE HAS BEEN AT LOCAL CHEVROLET DEALER FOR OVER A WEEK AND REPAIR PARTS CAN NOT BE LOCATED. SEEMS THAT THIS IS A RECURRING PROBLEM OF MANY COLORADO NOT AFFECTED BY THE ABOVE MENTIONED RECALL.

I WAS DRIVING AND THEN MY POWER STEERING WENT OUT AND A CAUTION LIGHT SAID POWER STEERING FAILURE AND DRIVE WITH CARE. IT WAS VERY SCARY BECAUSE I COULD HARDLY TURN MY STEERING WHEEL. I WAS SCARED THAT I WAS GOING TO CRASH .

ON 6/26/17, I TOOK MY TRUCK TO PARADISE CHEVROLET IN TEMECULA, CA BECAUSE A FEW DAYS BEFORE MY POWER STEERING FAILED WHILE I WAS DRIVING. MY TRUCK WAS UNDER WARRANTY BECAUSE IT HAD ONLY 19,968 MILES. THEY SAID NOTHING WAS WRONG WITH THE TRUCK SO THEY JUST RECALIBRATED IT. ON 3/24/18, THE POWER STEERING FAILED AGAIN, ONCE ON A CITY STREET AND ONCE ON THE FREEWAY WHILE DRIVING TO PARADISE CHEVROLET. TODAY I RECEIVED A CALL SAYING SOMETHING WAS WRONG WITH THE STEERING WHEEL & IT WILL COST ME $1250 TO FIX THE PROBLEM. MY TRUCK HAS ALITTLE UNDER 30,000 MILES.

DRIVING ON THE HIGHWAY @ 45 MPH, THE "SERVICE POWER STEERING, DRIVE CAREFULLY" SIGN CAME ON. THE POWER STEERING STOPPED WORKING AND THE VEHICLE WAS VERY DIFFICULT TO STEER TO THE SIDE OF THE ROAD. I SHUT OFF THE ENGINE AND RESTARTED THE PROBLEM WENT AWAY. THE NEXT DAY ON THE WAY TO THE DEALER THE SAME THING HAPPENED AT 55 MPH. THIS TIN=ME I CONTINUED DRIVING TO THE DEALER SO THEY COULD SEE THE PROBLEM. THE DEALER VERIFIED THE PROBLEM WAS IN THE STEERING GEAR AND WOULD COST $2000.00 TO REPAIR. THIS IS A SAFETY PROBLEM, LISTED IN A PARTIAL RECALL BY GM, WHICH DOES NOT INCLUDE MY VIN. THE NHTSA SHOULD BE INVESTIGATING THIS BEFORE SOMETHING CATASTROPHIC HAPPENS, PERHAPS TO A FAMILY DRIVING DOWN THE ROAD.

22 MAR 18: WHILE DRIVING MY COLORADO LT AT 30MPH, WARNING LIGHT CAME ON, WITH THE MESSAGE: 'SERVICE POWER STEERING (PS), DRIVE WITH CARE'. I CLEARED THE MESSAGE AND ANOTHER MESSAGE CAME ON: 'SERVICE STABILITRAK'. I WENT TO WORK AND PARKED IT AND 3 HOURS LATER, STEERING WAS NORMAL. 23 MAR 18: ON THE WAY TO THE DEALER THE TRUCK HAD NO PROBLEM WITH POWER STEERING.(O'REILLY CHEVROLET IN TUCSON, AZ) AND EXPLAINED THEM THE SITUATION. THE DEALER TEST DROVE THE VEHICLE AND HAD NO LOSS OF PS. VEHICLE WAS THROUGH THE DTCS AND FOUND DTC U0420/42; TORQUE SENSOR NOT PROPERLY LEARNED. DEALER DID PSCM SETUP& CLEARED THE DTCS. SERVICE PERSON STATED THEY HAD TO REBOOT COMPUTER. AFTERWARDS, THEY DROVE THE VEHICLE & HAD NO MALFUNCTIONS - $153.24. ON WAY HOME, HAD NO PROBLEMS, TO INCLUDE THE WEEKEND. FROM 26 TO 29 MAR18, HAD SEVERAL INSTANCES IN WHICH THE 'SERVICE POWER STEERING (PS), DRIVE WITH CARE' & 'SERVICE STABILITRAK' CAME ON WITH THE SUBSEQUENT LOSS OF PS. ON 27 MAR 18, I RECEIVED TWO EMAILS FROM ONSTAR STATING THE FOLLOWING: ISSUE WITH STABILITRAK STABILITY CONTROL SYSTEM IN YOUR 2015 CHEVROLET COLORADO HAS BEEN DETECTED. PLEASE SERVICE YOUR VEHICLE WITHIN 7 DAYS'& 'ISSUE WITH ANTILOCK BRAKING SYSTEM IN YOUR 2015 CHEVROLET COLORADO HAS BEEN DETECTED. PLEASE SERVICE YOUR VEHICLE WITHIN 7 DAYS'. TOOK BACK TO DEALER WITH COPIES OF ABOVE RELATED MESSAGES, WHO STATED THIS WOULD ALLOW TO BETTER PINPOINT THE PROBLEM WITH THE VEHICLE. SERVICE MANAGER CALLED LATER THAT DAY STATING WARRANTY HAS EXPIRED 2 MONTHS AGO AND THAT I WOULD BE RESPONSIBLE FOR REPAIRS. HE SAID STEERING COLUMN HAD TO BE REPLACED & WOULD COST AROUND $1,800, BUT AFTER CONSULTATION WITH FACTORY, THEY WERE WILLING TO COVER ABOUT HALF THE COST AND I WOULD BE RESPONSIBLE FOR ABOUT $650.SAID THAT THEY WOULD HAVE TO ORDER THE PART ' BACK ORDER & NO IDEA WHEN THE PART WOULD ARRIVE.