2020 CHEVROLET COLORADO Complaints

Radio will suddenly stop responding to the controls in the vehicle. Volume will not adjust up or down. Power button will not work. While talking on the phone, the phone will disconnect from the speakers while in use and plugged in. This will require me to retrieve my phone while I'm driving and put it on speaker to continue my conversations.

The vehcile shifts hard from 1st to 2nd gear when it is newly started (regardless of the outside tempature).

There is a known issue with my truck, where the Transmission will all of a sudden lock up and then it shutters. The truck shakes violently and happens randomly. There is no rhyme or reason why this happens. Of course I'm barely over my warranty and Chevy in Austin states that it will be 3-5 days before they can review my truck. They won't provide a rental car or any help with a rental, so I'm expected to not have a car or figure out something myself to even have my truck looked at. My friend has GMC Canyon (same transmission) and had to have a level two mechanic replace his fluids. There are no warning lights or anything, this is a constant thing that is getting worse. There is a lawsuit in Canada for this issue that Chevy has known about and they haven't done anything about it.

The backup camera on the vehicle continually gets moisture in it resulting in a very blurry image on the display to the point of the backup camera being unusable at times, especially when it is dark. This creates a safety risk and an increased risk of hitting a moving vehicle or pedestrian when backing up as the vehicle is a pickup truck and has a very large blind spot behind it. We have run over toys in the driveway due to not being able to see them, fortunately no one has been injured as of the time of this writing. I have contacted Cheverolet extensively about the issue since July 2020 and they have been of no assistance. They acknowledged the issue and merely extended my warranty to 2025. A local dealership has replaced the camera a number of times and the issue remains unresolved; it has been replaced by the dealership nine times since 09/30/2020. The issue was first observed in July 2020 and the vehicle was purchased new from Cheverolet in May 2020. The vehicle does not go off-road, is parked in a garage, and replacing the camera has not corrected it. The vehicle was dropped off at the local dealership for approximately one week in May 2023 and the dealer reported that they were unable to replicate the issue. I subsequently reached out to the local dealership again in July and August with photos and videos showing the moisture on the inside of the camera lens and have yet to receive a response.

2020 Chevrolet Colorado: Purchased truck in February 2023 w/25000 miles. Since purchasing truck, key would get stuck in ignition. Key gets stuck in ignition frequently and would take several minutes to release, very frustrating. Was told I was not pushing key in to release. After several months and repeated key release issues, I called dealership and was told problem was due to shifter assembly(connection issue). Appointment made(August 12,2023) and issue confirmed and replacement of shifter assembly done. Was told the Chevrolet Colorado has issues with this problem. GM/Chevrolet should warrant this consistent issue. Out of pocket $471.00... mileage at time of replacement 39,859....

The rear end ring & Pinion bearings are effected. The rear end seems to be defective a high pitch noise is heard this started two weeks after purchase. It’s been repaired twice and it is going back for a third time on 7-17-23 and it barely has 67,000 on it. The contact stated metal shavings were found in the LSD fluid in the rear end.

The ignition key can not be removed after putting the vehicle in park and shutting it off. Many attempts are required to jiggle the shifter switch/steering column/key before it will release on most occasions. This is a common issue, going back years, to 2015. How can it still not be resolved? The safety issue here is one of having your vehicle stolen because you are forced to leave the key in the ignition for all to see; or owners are choosing to disable the steering lock prevention altogether, which has its own set of dangers. GM needs to solve and fix this. So far it sounds like they don't even understand the real problem.

The contact owns a 2020 Chevrolet Colorado. The contact stated that while driving at various speeds, the vehicle was experiencing a loss of power steering. The contact stated that the vehicle also lost motive power with unknown warning lights illuminated. The contact stated that the key was stuck in the ignition switch, and after several attempts, the contact was able to turn off and restart the vehicle. The vehicle was taken to a local dealer on several occasions however, the failure could not be duplicated. The vehicle was not repaired. The contact stated that the failure reoccurred and that while driving at an undisclosed speed, the vehicle was jerking and lost motive power. The vehicle was towed back to the dealer, where it was diagnosed that the transmission control module (TCM) needed to be replaced. The vehicle was repaired; however, the failure persisted, and the check engine and traction control warning lights were illuminated. The vehicle was towed back to the dealer, where it was diagnosed that the engine control module (ECM) needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 11,000.

Key CONTINUOUSLY gets stuck in the ignition and will not release even when engaged in park. Something is wrong with the shifter or the safety release and many other people have had this problem. My truck only has 24,000 miles on it and this problem has made me late to work multiple times AND has caused the battery to go dead!! This should be a recall and not something many customer have to deal with as it it a manufacturing problem and is probably a very easy fix for the manufacturer. This is ridiculous and I nor others should have to pay out of pocket $700 for this error to get fixed. Should’ve stuck with Ram.

Like the 2017-2019 Chevrolet Colorados my 2020 Colorado also has transmission shudders from time to time and I get random vibrations