2011 CHEVROLET CRUZE Complaints
View complaints related to 2011 CHEVROLET CRUZE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 710 complaints submitted for the 2011 CHEVROLET CRUZE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 CHEVROLET CRUZE- LONG BRANCH, NJ
MY CAR IS LEAKING OIL AND COOLANT. I HAVE GOTTEN AN OIL CHANGE AND PUT COOLANT IN MY CAR BUT WITHIN THREE DAYS, MY CAR WAS TELLING ME THAT IT WAS TIME FOR ANOTHER OIL CHANGE MY CAR WAS OVERHEATING. THEN MY CAR STARTED SMOKING BUT THERE WAS NO INDICATION THAT IT WAS OVERHEATING. I LOOKED ONLINE AND SAW THAT THERE WAS A RECALL IN 2011/2012 REGARDING THE SAME PROBLEM. I SPOKE TO GM MOTORS CUSTOMER SERVICE AND WAS TOLD THAT THE RECALL HAD BEEN CLOSED SO UNFORTUNATELY, IF I WANT IT TO BE FIXED, IT HAS TO COME OUT OF POCKET. I DID BUY MY CAR PRE-OWNED SO I AM NOT AWARE OF WHAT TOOK PLACE BEFORE I GOT IT BUT I HAVEN'T DONE ANYTHING TO THE CAR FOR THIS PROBLEM TO TRANSPIRE.
Source: NHTSA WEB SITE -
2011 CHEVROLET CRUZE- CHOCTAW, OK
WENT TO TURN LEFT. STEERING WOULDN'T TURN. MY SON HIT A FENCE. BACK STREETS, HIT A FENCE AND CAME TO A STOP GOING ABOUT 20MPH
Source: NHTSA WEB SITE -
2011 CHEVROLET CRUZE- HOLIDAY, FL
WHILE DRIVING, THE CAR SUDDENLY BEGAN JERKING, ACTING LIKE IT WAS LOSING POWER. AFTER TURNING OFF THE MAIN ROAD ONTO A SIDE STREET, TRIED TO ACCELERATE, BUT THE CAR ACTED LIKE IT WAS IN NEUTRAL. AFTER LETTING OFF THE ACCELERATOR, IT WENT INTO 1ST GEAR, BUT COULDN'T DRIVE FASTER THAN 15-18 MILES PER HOUR. I HAD TO HAVE IT TOWED.
Source: NHTSA WEB SITE -
2011 CHEVROLET CRUZE- OKLAHOMA CITY, OK
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE DRIVING 30 MPH, WHEN THE CONTACT RELEASED THE ACCELERATOR PEDAL, THE VEHICLE STOPPED ABRUPTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS TAKEN TO DAVID STANLEY CHEVROLET (LOCATED AT 614 W INTERSTATE 240 SERVICE RD, OKLAHOMA CITY, OK 73139, (405) 632-3600), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 43,163. *TR*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 CHEVROLET CRUZE- LAWRENCE, KS
BEEN IN AND OUT OF SHOPS TRYING TO FIX A COOLANT LEAKS. I'M NO MECHANIC OR ANYTHING SO I DON'T THINK MUCH OF WEIRD NOISES OR SMELLS BUT I HAVE BECOME HIGHLY ACCUSTOMED TO THE SMELL OF BURNING COOLANT. A WARNING WILL FREQUENTLY COME ON NOTING THE AC WAS TURNED OFF DUE TO HIGH ENGINE HEAT BUT ONLY A COUPLE TIMES IT COMPLETELY OVERHEATED AND FORCED ME TO STOP DRIVING. ANY FIX SEEMS TO JUST SLOW DOWN THE LEAK FOR A LITTLE BIT TO WHERE YOU DON'T NEED ANY MAJOR REPAIRS FOR A WHILE.
Source: NHTSA WEB SITE -
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2011 CHEVROLET CRUZE- TEMPLE HILLS,, MD
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE JERKED, LUNGED, AND LOST POWER. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BMW OF ALEXANDRIA (499 S PICKETT ST, ALEXANDRIA, VA 22304, (703) 684-8500) WHERE IT WAS DIAGNOSED THAT THE SPARK PLUGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V044000 (ELECTRICAL SYSTEM); HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 CHEVROLET CRUZE- RIVERVIEW, FL
VEHICLE STALLS SOMETIMES AT LIGHTS AND STOP SIGNS. ONLY HAPPENS AFTER WE'VE BEEN DRIVING FOR 30+ MILES OR MORE. IT DOESN'T MATTER IF IT'S HIGHWAY OR CITY. WHEN IT STALLS, NO DASH LIGHTS COME ON, IT DOESN'T IDLE IMPROPERLY AND THERE IS NO WARNING THAT THE VEHICLE IS GOING TO STALL. WHEN I TAKE MY FOOT FROM THE BRAKE AT IDLE AND APPLY IT TO THE GAS TO MOVE THROUGH A GREEN LIGHT OR STOP SIGN AFTER STOPPING IS WHEN IT STALLS. I HAVE REPLACED THE VALVE COVER AND INTAKE (TWO WEEKS AGO) AND THE PROBLEM IS STILL OCCURRING. IDLE DOES GET A LITTLE WORSE WITH AIR CONDITIONING ON. I'VE PUT $2000.00 INTO THIS CAR THIS YEAR FOR THIS SAME PROBLEM. I'VE VISITED THREE DIFFERENT MECHANICS. NOBODY CAN FIGURE OUT WHY THIS IS HAPPENING. IT'S BEEN HAPPENING UNPREDICTABLY SINCE WE PURCHASED THE CAR IN 2016.
Source: NHTSA WEB SITE -
2011 CHEVROLET CRUZE- BLACK LICK, PA
I JUST BOUGHT MY CRUZE AND THE CHECK ENGINE LIGHT WAS ON DUE TO NEEDING A MASS AIR FLOW SENSOR. THE ENGINE WAS HESITATING ON PULLING OUT FROM RED LIGHTS AND STOP SIGNS, AND GOING DOWN THE HIGHWAY WHEN YOU ACCELERATE TO A FASTER SPEED. SO I HAD THE SENSOR REPLACED AND IT DID NOT RESOLVE THE ISSUE, BUT THE CHECK ENGINE LIGHT WENT OUT.
Source: NHTSA WEB SITE -
2011 CHEVROLET CRUZE- WHEELING, WV
WAS DRIVING UP HILL ON INTERSTATE AND LOST POWER. MADE IT TO A PARKING LOT AND DID NOT HAVE ANY REVERSE AND ONLY 1ST AND 2ND GEAR WHEN DRIVING FORWARD. DID A DIAGNOSTIC REPORT WITH ONSTAR. THEY GAVE ME CODES P0776 AND P0700. I HAD TO HAVE IT TOWED.
Source: NHTSA WEB SITE -
2011 CHEVROLET CRUZE- LAWERENCEVILLE, GA
I HAVE BEEN BATTLING MY COOLING SYSTEM FOR THE LAST YEAR RADIATOR KEEP RUNNING HOT I HAVE GOTTEN MY THERMOSTAT DONE AND OTHER THINGS ALSO. I HAVE BEEN ON THE ROAD AND IT WILL RUN HOT, MORE THAN ONCE
Source: NHTSA WEB SITE