2016 CHEVROLET CRUZE Complaints

View complaints related to 2016 CHEVROLET CRUZE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 240 complaints submitted for the 2016 CHEVROLET CRUZE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 CHEVROLET CRUZE
    - FRANKLIN, NH

    2016 CHEVROLET CRUZE LS REAR-WINDSHIELD OUTER BRAKE LIGHT PLASTIC HOUSING HAS VERTICAL CRACK ON THE RIGHT-HAND SIDE OF THE OUTER PLASTIC HOUSING. UPON RESEARCHING, THIS WRITER FOUND ONLINE THREADS AND OTHER COMPLAINTS OF THE SAME ISSUES WITH THE OUTER PLASTIC HOUSING HAVING A VEHICLE CRACK.

    Source: NHTSA WEB SITE
  • 2016 CHEVROLET CRUZE
    - SPRINGFIELD, MO

    HIGH-MOUNT STOP LIGHT LEAKING AGAIN AFTER RECALL REPAIR. SCREW MOUNTING HIGH MOUNT STOP LIGHT HAS BACKED OUT AGAIN CAUSING LEAKING ONTO THE HEADLINER AND WATER COLLECTING IN THE BATTERY TUB. DEALER REFUSES TO COVER COST OF FIXING IT DUE TO "WORK WARRANTY" LAPSED. EXTENDED WARRANTY REFUSES TO COVER IT AS IT IS CLASSIFIED AS A 'TRIM PIECE' EVEN THOUGH IT IS REQUIRED BY D.O.T. I SHOULDN'T HAVE TO PAY TO HAVE THIS FIXED AGAIN AS IT'S ALREADY A KNOWN ISSUE THAT WAS RECALLED ONCE BEFORE AND THEIR 'FIX' OBVIOUSLY DIDN'T WORK.

    Source: NHTSA WEB SITE
  • 2016 CHEVROLET CRUZE
    - OVERLAND PARK, KS

    TL* THE CONTACT OWNED A 2016 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH THEN MAKING A RIGHT TURN, THE FRONT PASSENGER SIDE WHEEL FEEL OFF THE VEHICLE. THE VEHICLE ROLLED OVER THE WHEEL AND THE SIDE AIR BAGS ENGAGED BUT THE FRONT AIR BAGS DID NOT. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED BY THE CONTACT'S INSURANCE COMPANY. THE VEHICLE WAS TOWED TO THE DEALER HENDRICK CHEVROLET SHAWNEE MISSION 8300 SHAWNEE MISSION PKWY, MERRIAM, KS 66202 (913) 225-7967 AND THEY ALONG WITH THE INSURANCE REPRESENTATIVE TOTALED THE VEHICLE. THE FAILURE MILEAGE WAS 28,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 CHEVROLET CRUZE
    - FLOWER MOUND, TX

    THE WHOLE ENGINE WENT OUT AND THE AUTO REPAIR SHOP THAT I TOOK IT TOO IS SAYING THE WHOLE ENGINE NEEDS TO BE REPLACED. I'M ALSO NOT THE ONLY WHO IS HAVING THIS PROBLEM WITH THIS CAR. WHAT IS GOING ON IS THAT THE ENGINE IS ALWAYS OVERHEATING AND HAVING PROBLEMS.

    Source: NHTSA WEB SITE
  • 2016 CHEVROLET CRUZE
    - VISALIA, CA

    CAR SUDDENLY OVERHEATED AND WITHIN 30 SECONDS MANAGED TO SPRAY COOLANT EVERYWHERE. THE COOLANT WENT IN THE SPARK PLUGS, WARPED THE HEAD AND MANAGED TO ENTER THE PISTON COMPRESSION CHAMBER. THE HEAD WARPED AND ALLOWED COOLANT IN THE ENGINE. THIS ISSUE SHOULD HAVE BEEN JUST A SIMPLE FIX AND A REFILLING OF COOLANT BUT INSTEAD HAS BECOME A FULL ENGINE DISASTER. LUCKILY I WAS NOT ON A HIGHWAY WHEN THIS HAPPENED AND I WAS ON AN EMPTY ROAD GOING 55 OR THIS COULD HAVE BECOME A GREATER ISSUE. WHEN THE COOLANT HOUSING BUSTED IT SPRAYED ALL OVER THE ENGINE BAY AND SOME EVEN MADE IT ON THE WINDSHIELD CUTTING SOME OF MY VISABILITY. I FEEL FORTUNATE THAT I WAS DRIVING IN A STRAIGHT LINE AND NOT IN THE MIDDLE OF TRAFFIC OR A WINDING ROAD.

    Source: NHTSA WEB SITE
  • 2016 CHEVROLET CRUZE
    - ELK RIVER, MN

    P0171 CODE CONTINUES TO COME UP, VALVE COVER AND INTAKE MANIFOLD HAVE BEEN REPLACED MULTIPLE TIMES, WITHIN A WEEK BREAKS AGAIN.

    Source: NHTSA WEB SITE
  • 2016 CHEVROLET CRUZE
    - MT WASHINGTON, KY

    DTC CODE P0011 IS AN ISSUE WITH 2016 CHEVY CRUZE LIMITED CHEVY IS AWARE PIP4543D CHEVY NEEDS TO COVER THE COST OF THIS REPAIR IT IS GOING TO CAUSE ME TO GET HURT IN THIS CAR AND IF SO I WILL HOLD CHEVY RESPONSIBILE THEY NEED TO DO THE RIGHT THING THE CAR AS 90,000 MILES ON IT AND CONTIMUES TO HAVE THIS ISSUE DAILY

    Source: NHTSA WEB SITE
  • 2016 CHEVROLET CRUZE
    - GASSAWAY, WV

    I WAS IN A CRASH ON JULY 27,2020,PM HOURS.I WAS DRIVING STRAIGHT ON INTERSTATE,IT BEGAN RAINING,I SLOWED DOWN & ADJUSTED TRACTION CONTROL/STABILITY CONTROL SETTING.THE CAR VEERED TO THE RIGHT FOR SOME REASON,I GOT CAR BACK IN STRAIGHT MOTION,THEN IN A SPLIT SECOND,IT SHOT TO THE LEFT OF THE ROAD WAY.I TRIED GAINING CONTROL,TO GET BACK IN THE CORRECT LANE,AND THE CAR RAN INTO THE GUARDRAIL IN TRYING TO GET CONTROL OF IT. I DO NOT THINK THAT THE RATE OF SPEED,NOR WEATHER,WERE THE ONLY REASONS FOR THIS ACCIDENT. PRIOR TO THIS CRASH,MONTHS BEFORE,AT VARIOUS TIMES,AND AND FOR NO REASON, THE SERVICE POWER STEERING,AT TIMES THE SERVICE TRACTION CONTROL,AND AT TIMES THE SERVICE STABILITY MESSAGE WOULD APPEAR,ONLY FOR A SPLIT COUPLE OF SECONDS,AT RANDOM TIMES. THE CHECK ENGINE LIGHT WAS ON,AND A PRIOR CERTIFIED MECHANIC DIAGNOSED IT AS BANK 1 CATALYCT CONCERTER CLOGGED. WE,WERE TRYING TO GET THE VEHICHLE RE-DIAGNOSED BY A DIFFERENT MECHANIC SHOP,AT THE TIME FRAME THIS ACCIDENT HAPPENED,BUT,COVID 19,MADE THINGS TO DIFFICULT TO ARRANGE AND PLANS WERE IN PROGRESS TO HAVE IT CHECKED ASAP.I BELEIVE THE VEHICHLE HAD A MALFUNCTION AND HOPE TO GET THE SENSORS,COMPUTERS,RELAYS OR ANY OTHER CHECKED OUT BY YOU,NOT ONLY GM. EVERY AIRBAG ALONG DOORS OF CAR DEPLOYED.BUT, THE STEERING WHEEL AIRBAG DID NOT. MY HEAD HIT EITHER THE STEERING WHEEL OR WINDSHEILD. I HAD A BLOW TO MY HEAD. IF ALL OTHER AIRBAGS DEPLOYED,THEN I FEEL STEERING WHEEL BAG SHOULD HAVE ALSO. THIS IS SERIOUS MALFUNCTIONS. THERE WERE PROBLEMS FROM THIS CAR FROM DAY 1. THINGS WENT WRONG WAY BEFORE EXPECTED TIME FOR. SUCH AS HEATERCORE, IGNITION COIL,COOLANT LEAKS, THERMOSTAT HOUSING OUTLET, DRIVER DOOR WINDOW & MOTOR,ALL OF MOST WENT BAD BEFORE 80,000 MILES.EVEN ELECTRICAL SUCH AS DOOR CHIME,LIGHTS NOT WORKING AT CORRECT TIME. AIR BAG MALFUNCTION LED TO MY HEAD BEING HURT.THANK YOU.

    Source: NHTSA WEB SITE
  • 2016 CHEVROLET CRUZE
    - CHICAGO, IL

    THE VEHICLE HAS HAD OVERHEATING ISSUES SINCE I BOUGHT IT. REPAIRED IT TWICE AND IS EXPERIENCING PROBLEMS AGAIN. I HAVE CHANGED ALL COMPONENTS OF THE COOLING SYSTEM TO NO AVAIL. I HAVE COME ACROSS COUNTLESS COMPLAINTS ABOUT THIS. WHY HASN'T THERE BEEN A RECALL FOR THIS YET?

    Source: NHTSA WEB SITE
  • 2016 CHEVROLET CRUZE
    - LONG BEACH, CA

    I JUST PURCHASED THIS CAR AND SEVERAL TIMES WHILE I'M DRIVING ON THE FREEWAY THE RADIO SHUTS OF THEN TURNS BACK ON NUMEROUS TIMES. THEN I USUALLY GET A STABILITY'S ERROR MESSAGE. THEN THE BEST PART. THE POWER STEERING WILL COMPLETELY GO OUT WHILE CHANGING LANES OR IN MID TURN. I HAVE BEEN DRIVING THROUGH A ROUND ABOUT AND ALSO WHILE MAKING SHARP TURNS TO GET ON AND OFF THE FREEWAY. THIS IS SO DANGEROUS! I SEE THAT SO MANY PEOPLE ARE REPORTING THE SAME EXACT PROBLEM! SOMETHING NEEDS TO BE DONE ABOUT THIS! I CALLED ONSTAR 3 TIMES IN ONE TRIP. FIRST IT DISCONNECTS BECAUSE ALL ELECTRICAL COMPONENTS SHUT OFF, THEN THEY ACTUALLY TOLD ME I HAVE TO WAIT TO CALL THEM BACK WHILE I AM LOSING MY STEERING. ONLY TO CONCLUDE THEY CAN ONLY HELP AFTER I AM IN AN ACCIDENT. WHEN THIS IS NOT GOING ON THE CAR RUNS GREAT AND I LOVE IT SO IT IS OBVIOUSLY SOME KIND OF MANUFACTURE DEFECT.

    Source: NHTSA WEB SITE