2012 CHEVROLET CRUZE Complaints

View complaints related to 2012 CHEVROLET CRUZE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 840 complaints submitted for the 2012 CHEVROLET CRUZE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 CHEVROLET CRUZE
    - GEORGETOWN, TX

    RIGHT FRONT AXLE MAKING NOISE FOR A WHILE NOW IT IS LEAKING. IS THIS RELATED TO THE OTHE CHEVY AXLE RECALL? CAN'T GET PARTS AS THEY ARE NO LONGER MANUFACTURED

    Source: NHTSA WEB SITE
  • 2012 CHEVROLET CRUZE
    - DALLAS, PA

    FUEL DAMPER IS LITERALLY SPRAYING A STEADY STREAM OF GASOLINE INSIDE ENGINE BAY. APPARENTLY A VERY COMMON PROBLEM BECAUSE PARTS ARE ON BACK ORDER EVERYWHERE I CALL. MY DAUGHTER DRIVES THIS CAR, AND TO HAVE HER SAFETY IN JEOPARDY IS UNACCEPTABLE. THIS VEHICLE WAS RECALLED BECAUSE OF OIL PLATE UNDER ENGINE WHICH WOULD POOL OIL AND RISK A FIRE, BUT GASOLINE SPRAYING IN ENGINE BAY HAS NO ATTENTION TO A RECALL

    Source: NHTSA WEB SITE
  • 2012 CHEVROLET CRUZE
    - ALTON, VA

    THE CAR DOES A LOT OF STALLING WHEN YOU'RE DRIVING IT. ALSO THE ENGIN LIGHT WILL COME ON AND STAY ON MAYBE A DAY, THEN GO OFF. JUST ON AND OFF ANYTIME. AUTOMOBILE LOSSES POWER WHEN THIS HAPPENS..

    Source: NHTSA WEB SITE
  • 2012 CHEVROLET CRUZE
    - TAUNTON, MA

    ON MULTIPLE OCCASIONS WHILE CAR IS DRIVING, CHECK ENGINE LIGHT TURNED ON AND CAR WAS UNABLE TO ACCELERATE. (ALSO HAPPENED ONCE AFTER CAR HAD BEEN PARKED) IT ONLY LASTS ABOUT AN HOUR BEFORE CAR CAN ACCELERATE AGAIN AND THEN CHECK ENGINE LIGHT WILL EVENTUALLY TURN OFF. ALSO, CAR FEELS ROUGH SHIFTING BETWEEN GEARS AND HAS TROUBLE ACCELERATING OFTEN.

    Source: NHTSA WEB SITE
  • 2012 CHEVROLET CRUZE
    - GEORGETOWN, SC

    I HAVE A 2012 CHEVY CRUZE 1.4 TURBO ENGINE THE ISSUE IS OVER HEATING .. THIS ISSUE IS REOCCURRING.. I WAS DRIVING FOR APPROXIMATELY 10 TO 20 MINUTES WHEN THE INDICATOR ON THE DASH READS THAT THE CAR IS TO HOT YO DRIVE AND WILL SHUT DOWN LEFT ME STRANDED ON THE ROAD SIDE. I TAKE IT TO CHEVY DEALER TO LEARN THERE HAS BEEN A THERMOSTAT PROBLEM I GET THE ISSUE REPAIRD IT RUNS OK FOR A WHILE THEN AGAIN SAME PROBLEM (OVER HEATED) ONE AGAIN. TAKE AGAIN TO CHEVY DEALER THEY TELL ME IT'S THE WATER PUMP. I HAVE THE WATER PUMP REPAIRED. ALL IS OK FOR A SHORT WHILE. AGAIN THE SAME ISSUE I CALL CHEVY DEALER AGAIN TO BRING MY CAR BACK FOR THE 4TH TIME. THEY SCHEDULE MY APPT. TO LOOK AT MY CAR ONE AGAIN AND ON MY WAY TO THE DEALER CAR OVER HEATS TURNS ITS SELF OFF AND WILL NOT START BACK AFTER COOLING DOWN. FINALLY I GET THE CAR TO THE DEAL TO LEARN THAT IT BLEW THE HEAD GASKET AND NOW BECAUSE IT' OVER HEADED SO MANY TIMES I NOW NEED AN ENGINE!!! THERE HAS BEEN EXTEND WARRANTY ON ALL OF THE COOLING PARTS OF THE ENGINE AND THIS ISSUE SHOULD ALSO BE COVERED HOWEVER THE DEALER WILL NOT FIX THE CAUSED PROBLEM FROM THE FAULTY PARTS !!!!!!

    Source: NHTSA WEB SITE
  • 2012 CHEVROLET CRUZE
    - LITHIA SPRINGS, GA

    MY SERVICE ENGINE LIGHT HAS COME ON AND NOT IT WILL NOT SHIFT GEARS ALL THE TIME. SOMETIMES IT DRIVES FORWARD. SOMETIMES IT DOESN'T. I NEED THIS ISSUE TO BE ADDRESSED. WHEN YOU HAVE OVER 100 COMPLAINTS FOR THE SAME THING CORPORATE NEEDS TO LISTEN. IF SOMEONE DIES BECAUSE OF THIS NO AMOUNT OF COMPENSATION WILL BE ENOUGH

    Source: NHTSA WEB SITE
  • 2012 CHEVROLET CRUZE
    - ASHTABULA, OH

    TRANSMISSION WENT OUT AT 46,942 MILES IN 2012 CHEVROLET CRUZE ON 10/14/19. I WAS ON MY WAY HOME FROM WORK AT NIGHT. LUCKILY I WAS ON A SMALL, EMPTY ROAD IN TOWN CLOSE TO HOME. THE ENGINE REVVED BUT WOULD NOT UP SHIFT. I PULLED OVER AND SHUT THE CAR OFF HOPING IT MIGHT BE A COMPUTER ISSUE. WHEN I TURNED IT BACK ON, THE SHIFTER MOVED BUT THE TRANSMISSION WOULD NOT SHIFT OUT OF PARK. TOWED IT TO MY DEALER, WERE IT HAS ALWAYS BEEN SERVICED. THE CAUSE WAS A WAVE PLATE FAILURE; GEARS 3-5-R WERE LOST. DECIDED TO REPLACE THE TRANSMISSION WITH A NEW ONE TO THE TUNE OF $4,500. CONTACTED GM/CHEVROLET. WAS TOLD THAT THERE WAS NOTHING THAT COULD BE DONE AS FAR AS FINANCIAL ASSISTANCE GOES. THE CAR WAS OUT OF THE 5-YEAR/100,000 WARRANTY PERIOD. I HAD JUST FINISHED PAYING IT OFF. THIS CAR HAS LESS THAN 50,000 MILES, AND IS CONSERVATIVELY DRIVEN. THE ORIGINAL BRAKE PADS STILL HAVE HALF THEIR LIFE LEFT. IT IS A PROBLEM WHEN A MODERN CAR CAN NOT GET TO 50,000 BEFORE A CATASTROPHIC FAILURE LIKE THIS HAPPENS. I SENT GM CORPORATE A LETTER OF COMPLAINT ASKING THEM TO INVESTIGATE THE OLD TRANSMISSION. CONSUMERS SHOULD NOT HAVE TO PAY THE PRICE OF A SHODDY PRODUCT. WHAT HAPPENS WHEN THIS CAUSES SERIOUS ISSUES? I WAS GIVEN A $100 VOUCHER FOR FUTURE REPAIRS OR SERVICES FOR MY TROUBLE. THAT WAS A KINDNESS FROM A CUSTOMER SERVICE STANDPOINT, BUT NOT ON A CORPORATE LEVEL. I WANTED MY ISSUE TO BE HEARD BY THE BOSSES, BUT LIKE ANY BIG COMPANY IT GOES UNHEARD AND DISREGARDED. PEOPLE NEED TO SPEAK OUT AGAINST BIG COMPANIES. I UNDERSTAND SOMETIMES THINGS BREAK, BUT NOT WHEN THE MACHINE IS TAKEN CARE OF. FLUKES DON'T HAPPEN CONSISTENTLY, AND THIS IS A CONSISTENT PROBLEM WITH THESE DRIVE TRAINS. I WAS GOING TO KEEP THE CAR ANYWAY AND GET A NEWER ONE IN THE SPRING. NOT NOW. NOW I HAVE TO PAY ON IT FOR ANOTHER YEAR. I HOPE THIS DOES SOME GOOD IF JUST TO GIVE PEOPLE A WARNING.

    Source: NHTSA WEB SITE
  • 2012 CHEVROLET CRUZE
    - ROCHESTER HILLS, MI

    ENGINE HAS LOUD INJECTOR AND PURGE VALVES BOTH PRODUCING A CLICKING NOISE. THE NOISE CAN CLEARLY BE HEARD FROM INSIDE/OUTSIDE CAR WITH HOOD CLOSED. THIS ISSUE IS TRIGGERING A KNOCK SENSOR CODE. THE CAR HAS ALWAYS HAD BURNING OIL SMELL AS WELL WHICH WHILE UNDER WARRANTY THE DEALERSHIP MAGICALLY COULD NOT PRODUCE. I BELIEVE THEY DID NOT WANT TO PRODUCE IT AS IT HAS ALWAYS CLEARLY BEEN THERE FROM DAY ONE OFF DEALER'S LOT. I KNOW FOR FACT I AM NOT THE ONLY ONE TO EXPERIENCE THESE ISSUES. I AM ADDING THE WEBSITE AS REFERENCE; HTTPS://WWW.CRUZETALK.COM/THREADS/LIFTER-ISSUE-WITH-2012-ECO.165122/ THIS NOISE IS PRESENT WHEN VEHICLE IS IDLE, RUNNING AND IN MOTION. MY VEHICLE HAS 88,000 MILES TOTAL WHICH IS VERY LITTLE FOR ENGINE ISSUES! THE DEALERSHIP I TOOK IT TO FOR DIAGNOSIS SAID HIS DAUGHTER'S CRUZE HAD THE SAME IDENTICAL ISSUE AND WAS COVERED UNDER POWERTRAIN WARRANTY. UNFORTUNATELY, AS I STATED, THE DEALER COULD NEVER FIND ANY ISSUES WHILE COVERED UNDER WARRANTY. I AM CONCERNED I WILL BE LEFT STRANDED SOMEWHERE WITH THIS VEHICLE AND/OR IT CATCHES ON FIRE DUE TO SOME SORT OF OIL/ENGINE ISSUE.

    Source: NHTSA WEB SITE
  • 2012 CHEVROLET CRUZE
    - WORTHINGTON, OH

    2012 CHEVROLET CRUZ. CONSUMER WRITES IN REGARDS TO DEFECTIVE COOLANT SYSTEM. *LD THE CONSUMER STATED AFTER HAVING BOTH THE HOSES AND CLIPS REPLACED, THE MECHANIC STATED ENGINE SEAL MUST HAVE BEEN LEAKING. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS. *JS

    Source: CONSUMER LETTER
  • 2012 CHEVROLET CRUZE
    - MERRILLVILLE, IN

    IT HAS BEEN NUMEROUS TIMES WHERE I HAVE BEEN DRIVING, WHETHER IT BE ON THE HIGHWAY OR A CITY STREET, AND MY CAR GEARS HAVE SWITCHED ALL THE WAY DOWN TO THE LOWEST GEAR AND IT CAUSES MY VEHICLE TO JERK AND SLOW ALL THE WAY DOWN. THIS IS VERY DANGEROUS ESPECIALLY WHEN THERE IS OTHER VEHICLES BEHIND ME.

    Source: NHTSA WEB SITE