2011 CHEVROLET CRUZE Complaints
View complaints related to 2011 CHEVROLET CRUZE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 710 complaints submitted for the 2011 CHEVROLET CRUZE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 CHEVROLET CRUZE- CRESCO, IA
ENGINE POWER REDUCED COMES ON WITH SERVICE STABILITRACK SERVICE TRACTION CONTROL AND DROPS ENGINE SPEED AND LITERALLY HAVE TO PULL OVER AND RESTART CAR. NOW CAR WON'T EVEN IDLE FOR LONGER FOR A MINUTE BEFORE LIGHTS COME ON. ABSOLUTELY UNSAFE TO DRIVE AS I TRAVEL LONG DISTANCES FOR WORK AND TRAVEL WITH A SMALL CHILD WHICH IN THESE FREEZING TEMPERATURES IS EXTREMELY UNSAFE. HAD HAPPENED SEVERAL DATES MOST RECENT 1/14
Source: NHTSA WEB SITE -
2011 CHEVROLET CRUZE- HARTFORD, CT
WHILE ON THE HIGHWAY AND ON THE STREET MULTIPLE TIMES THIS VEHICLE HAS SHUT DOWN REDUCING ENGINE POWER WITH SERVICE TRACTION CONTROL SENSOR APPEAR ON THE DASH BOARD. THE CAR ENGINE BEGINS TO MAKE NOISES AND SLOW ABRUPTLY. I HAVE PULLED OVER TURN THE CAR OFF THEN ON AND IT STOP. THEN RANDOMLY IT WILL HAPPEN AGAIN THE SENSOR HAS DISAPPEARED COMPLETELY AND WORK PERFECTLY FINE THEN THIS WILL ONCE AGIN HAPPEN. MY CAR IS UNDER 100,000 MILES AND CHEVY CUSTOMER SERVICES TELLS ME IT IS NOT COVERED UNDER ANY WARRENTY
Source: NHTSA WEB SITE -
2011 CHEVROLET CRUZE- CHICAGO, IL
MY CAR JUST WENT OUT. NO WARNING NO NOTHING. THE DASHBOARD WEND HAYWIRE AND WAS UNABLE TO READ ANYTHING AT ALL (SPEED, RPM, FUEL OR TEMP). THE IGNITION DOWNSHIFTED ON ITS OWN ALMOST CAUSING AN ACCIDENT WHILE I WAS ON THE HIGHWAY. ONCE SAFELY OFF OF THE HIGHWAY I TRIED TO PARK THE CAR IN A PROPER PARKING SPACE SO THAT I COULD INSPECT THE ISSUE AND IT WOULDN'T REVERSE AND SHORTLY AFTER WOULD NO LONGER GO FORWARD.
Source: NHTSA WEB SITE -
2011 CHEVROLET CRUZE- FRASER, MI
IN THE LAST 4 MONTHS MY TRACKING CONTROL, STABILITY TRACTION CONTROL, AND REDUCE ENGINE POWER LIGHT STAYS ON. I HAVE HAD KNOCK CENSOR REPLACED, VALUE COVERS BUT NOTHING HAS WORKED. MY CAR CONSTANTLY CUTS OFF IN IN THE MIDDLE OF TRAFFIC AND THREE TIMES ON THE FREEWAY AT 65 MILES. THE CAR IS VERY UNSAFE AND YET THERE ARE NO RECALLS ON MY CAR.
Source: NHTSA WEB SITE -
2011 CHEVROLET CRUZE- MCKINLEYVILLE, CA
NOTICED I WAS LOSING COOLANT RAPIDLY, FULL TANK WITHIN 1-2 DAYS, ONLY DRIVING ABOUT 7 MILES TO WORK AND BACK. . TOOK TO DEALERSHIP (WHERE PURCHASED) AND THEY DETERMINED ENGINE COOLANT LEAKING FROM FAULTY WATER PUMP. THOUGHT THE ISSUE WOULD BE COVERED BY GM EXTENDED WARRANTY BECAUSE ALREADY EXISTING SPECIAL COVERAGE BULLETIN 14371A, EXISTED FOR THIS ISSUE IN 1.4L ENGINE, ...BUT NOT FOR THE 1.8L ENGINE, WHICH IS WHAT I OWN. THE WATER PUMP IN THE 1.4L IS THE EXACT SAME PART IN THE 1.8L ENGINE, SO I'M LEAD TO BELIEVE THAT THE WATER PUMP IN MY VEHICLE SHOULD HAVE BEEN COVERED DUE TO IT BEING A FAULTY PART, IN GENERAL. WATER PUMP WAS REPLACED AND HAVE EXPERIENCED NO MORE LEAKAGE. I AM UNABLE TO ATTACH THE SERVICE INVOICE FROM MCKINLEYVILLE CHEVROLET AND BUICK, BUT CAN PROVIDE HARD COPY.
Source: NHTSA WEB SITE -
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2011 CHEVROLET CRUZE- EL PASO, TX
WILL DRIVING WITH AUTOMATIC TRANSMISSION DOES NOT SHIFT FROM 1 TO ANY OTHER SHIFT AND IT JUST ACCELERATES WITH ANY SHIFTS AND LOSING SPEED IN THE HIGHWAY VERY FAST WHICH COULD CAUSE AN ACCIDENT DUE TO NOT BEEN ABLE TO GAIN ANY SPEED. THE ENGINE LIGHT IS ON AND ACCORDING TO AN INSPECTION SHOWING TRANSMISSION CONTROL SYSTEM FAILURE
Source: NHTSA WEB SITE -
2011 CHEVROLET CRUZE- ROSELLE PARK, NJ
I WAS DRIVING HOME ON A HIGHWAY DURING RUSH HOUR. THE TRAFFIC WAS VERY SLOW MOVING - ABOUT 10 MPH. AFTER SLOWING TO ALMOST A COMPLETE STOP, I PRESSED THE ACCELERATOR AND COULD NOT GET THE CAR OVER 3 MPH. I WAS ABLE TO GET OFF AN EXIT AND PULL OVER. WHEN I TURNED THE CAR OFF AND BACK ON AGAIN, THE CAR WOULD NOT MOVE FORWARD AT ALL - ONLY IN REVERSE. I HAD IT TOWED TO A MECHANIC, WHERE I FOUND OUT I HAVE FORWARD TRANSMISSION FAILURE - UNDER 89K MILES ON THE CAR AND A 2011!
Source: NHTSA WEB SITE -
2011 CHEVROLET CRUZE- TONAWANDA, NY
THIS IS THE SECOND TIME IN TWO YEARS THAT THE TRANSMISSION STOPPED WORKING CAUSING AN INCONVENIENCE OF LOSING MY TRANSPORTATION AND THIS IS GETTING EXPENSIVE TO KEEP FIXING
Source: NHTSA WEB SITE -
2011 CHEVROLET CRUZE- ST LOUIS, MO
OIL LEAKING JUST BELOW DIPSTICK. NOT FROM THE DIPSTICK ITSELF BUT FROM A HORIZONTAL CREASE BELOW IT. OIL LEAKED ONTO HEAT SHIELD AND DOWN ONTO EXHAUST. BURNING SMELL COMES THROUGH AIR VENTS MAKING IT HARD TO BREATHE IN CAB. NOTICED THIS AFTER DRIVING ON THE INTERSTATE AND MINOR CITY TRAFFIC.
Source: NHTSA WEB SITE -
2011 CHEVROLET CRUZE- DOUGLASVILLE, GA
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 55 MPH, THE ENGINE OVERHEATED. THE VEHICLE WAS TOWED TO HARDY CHEVROLET (2026 MACLAND RD, DALLAS, GA 30157) WHERE IT WAS DIAGNOSED THAT THE RESERVOIR AND HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. MONTHS LATER, WHILE DRIVING, THE STABILITRAK WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO STEVE RAYMAN CHEVROLET (2155 COBB PKWY SE, SMYRNA, GA 30080) AND REPAIRED. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED BACK TO STEVE RAYMAN CHEVROLET WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO COST; HOWEVER, THE VEHICLE WAS TAKEN TO AN UNKNOWN INDEPENDENT MECHANIC FOR REPAIRS. A YEAR LATER, THE VEHICLE WAS OVERHEATING AGAIN FROM THE ENGINE AND AN ABNORMAL ODOR WAS COMING FROM THE AIR VENT. IN ADDITION, THERE WAS WHITE SMOKE COMING FROM THE TAIL PIPE. THE VEHICLE WAS TAKEN BACK TO HARDY CHEVROLET WHERE IT WAS DIAGNOSED THAT A NEW MOTOR WAS NEEDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE